Pengguna Tetamu
16 September 2024
Mold in hotel room, shower, ceiling and everywhere in public area. Corridor smell bad. Top floor is worst.
It’s an older hotel which was once very luxurious: nice wall paper, generous room layout, well appointed furniture, good comfy mattress, but sadly, it has seen better days.
The entire hotel needs a facelift and deep cleaning. Carpet stained and grime and dirt where all corners of all walls meet, accumulated from years of neglect. Shower smells bad and water does not drain. We were shown several rooms; all smell of cigarette smoke as none are smoke free (ashtrays in all rooms).
Plus points:
1. Excellent service from lady front desk manager
2. house keeping staff work very hard to keep up with the degrading rooms.
3. Linen very clean, changed daily and nice high thread count sheets
4. Housekeeping brings a tray of fresh fruits delivered to hotel room daily
5. Free self service laundry (no dryer)
6. Location is great
7. plenty of free easy parking
8. Many places to dine within walking distance of hotel.
9. Cheap
It’s a pity hotel management do not work on maintenance.
It has potential to relive its good years again with some TLC. Thank you again to all the staff who are so friendly and helpful. We had a room with huge windows facing the mountains. A little road noise but not bad when windows shut.
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