Hotel berhampiran Librairie Pantoute, Quebec

Great location: 10-15 min walk to the old city Spectacular view: My husbnd and I stayed at a old city / river view room Great restaurant in the Looby: we arrived at the hotel around 9:30pm, didn’t have much option for late dinner. We had ‘Beef Cheek’ and ‘Black Cod’ at Cabu. Food was amazing! We loved food so much, went back to their grab & go/ coffee bar after we checked out. Other things: Nice to have Nespresso machine and Crabtree amenities

Despite the hotel being under renovation, there was no noise from construction. You couldn't see construction scaffolding inside the hallways, they Built temporary walls that fully hid the corridors with construction. Excellent management of customer experience despite renovations! Excellent location! 2 mins walk to the closest attraction, the national assembly building

Ok hotel for one night. Located 15 minute walk from old town. Cleanliness could be improved, bathroom was unclean. Rooms could do with updating as it’s quite dated. Staff friendly and accommodating.

Rapport qualité/prix intéressant. Déjeuner inclus correct. Disponibilité de deux bornes de recharge pour voiture électrique (nécessite de s'adresse à la réception pour activer la recharge).

Stayed here for 3 nights whilst visiting old quebec. If you can manage an easy 10 minute drive into old quebec, this place is ideally located. In a quiet, nice, clean neighborhood it has great facilities to hand. There are gas station, Tim's and local store within walking distance, and lots iv great restaurants nearby. The rooms are spacious and clean and quiet....I got the impression we were the only one in there! Downsides....the staff were somewhat matter of fact at reception, no info about spa, Cafe etc, just here's your keys, sign here. We stayed in what looks to be a new addition to the hotel and the elevator can only be described as the slowest in Canada, I get it, it's a disabled use friendly one, but be prepared to wait for it! The stairs are not an option when you have heavy suitcases.

There are so many stairs in the hotel that it makes it difficult to carry suitcases. The hotel looks good, but the pressure of the water in the shower is low, we can hear everything from the hallway and the parking isn’t well maintained.

周邊道路在施工，出個門七繞八繞。但酒店內部很好，乾淨舒適，還可以免費游泳、泡溫泉。半層樓的行李專用升降梯太差了，開個門費死勁，要碰運氣才能打開。

The hotel's services were of a high standard, and the staff demonstrated exceptional organizational skills and a friendly demeanor.

The arrival at the hotel started badly with a young receptionist full of germs she kept spreading in her tissue and around (as if we did not just get out of a pandemic that showed us how far any virus can travel) and she started laughing at me in French (assuming that I do not speak over 10 languages including French) saying that I want a room taken by another customer: how rude of her to assume that. The older manager thankfully intervened and the room we checked in via the app was given to us, explaining to the manager, however sick from the road I was, that we did not want something extraordinary: - the room had the lines of the newly built hotels we stayed in the USA and just like in the USA, this room proved to have poor insulation between rooms, slamming doors and the trepidation noises on the hallways to make stuff vibrate in the room. Thankfully everything stopped soon after 10pm and we had a good night sleep only disturbed by the construction next door the following morning, however quiet those people were trying to operate their machinery - parking at the back of the hotel is safe and thankfully Google satellite helped us immensely with travelling to and from Quebec City trying to avoid the major road works happening just about everywhere - the hotel is located near a major shopping area and a Walmart great with icecreams and drinks we always like having - breakfast at the hotel included warm items and it was varied although people kept taking multiple tables to sit and talk: I guess the lower floors were rather busy since we hardly heard any talk up our floor - the manager was kind in thinking of sending a warm up gift, although I wish the young female receptionist would receive further training and stopped assuming things she wanted to assume about customers who effectively pay her salary

Le service est super, l'hôtel magnifique et la vue sur le Lac de toute beauté. La chambre est d'une grandeur parfaite avec un beau balcon. La seule chose qui me dérange et je crois que maintenant c'est comme ça dans tout les hôtels, l'heure d'arrivée est pour 16h. Ce qui ne donne pas 24h de location pour la chambre mais le tarifs est le même.