Ulasan Extended Stay America Suites - Redlands

The room was very unclean and the sheets had nothing but stains on them. The room had roaches and was very dusty.

The check-in went smoothly. The staff was very nice and helpful. It was very clean. When I walked in everything well-stocked I couldn’t have asked for more. The only thing is I wish the kitchen supplies were already in there but I guess I cannot be helped. Everything was perfect. 

Great location! Rooms are great! Definitely my preferred hotel!

Had to change rooms because i had forgotten my disinfectant spray to clean. Second room was cleaner but they had to give me two beds instead of one so when i extended they charged me more. Room wasnt fully stocked with towels. We saw 2 roaches. I really hope I didnt bring any home with me. Front desk doesn't communicate with one another about extension. so we are usually disturbed in the morning. Dirty hallway, stains. The room didnt smell this time but it has before. Pro - love the kitchenette. Con - you have to ask for the pans, utensils, cups, etc at the front desk. Pro - budget friendly Pro - staff is usually very helpful and nice. Pro - muffins, coffee, gronolas and oatmeal in the morning until 930.

Had to change rooms because of noisy AC. Second room shower had hair everywhere. I cleaned the shower myself, it was late already and didnt want to ask to switch rooms again. A lot of roaches these past couple times we have stayed here. I really hope I didnt bring any stow aways home with me. Some were so tiny. Front desk doesn't communicate with one another about extensions most of the time so we are disturbed in the morning. Dirty hallway, stains and with roaches out there too. No weird room smell this time in the room but that has been the case a few times. I take air freshner with me for this reason. Pro - Appreciate the kitchenette. Con - you have to ask for the pans, utensils, cups, etc at the front desk. Pro - budget friendly Pro - staff is usually very helpful and nice. Pro - muffins, coffee, gronolas and oatmeal in the morning until 930. I miss it half the time because i dont wake up early enough but when i have its appreciated.

My room smelled. The room was run down and loud all around. The binds were broken and would not open. The sheets were disgusting with brown marks as well as a big red spot!!! I was only there for 2 hours and left. Was grossed out. People banged on the walls.Never will stay there again!!!!

There was a stain on the sheets and bed but got it replace and the shower wasn’t cleaned but the customer service was great!

My partner and I loved this hotel so much we will definitely be returning back. The bed was so comfortable the pillows all in all it was such a great experience.

False advertisement. No on-the-go breakfast. This place felt more like an apartment complex with random kids hanging out in the hallway and a lot of foot traffic both inside and outside.

The room was clean. Upgraded bathroom. Only downfall was not having coffee in the room.

The room looked AMAZING and all the amenities were Fantastic… But… The bed was VERY hard and UNCOMFORTABLE, there was A LOT of noise (slamming doors and banging on walls in the hallway AND room next to mine, etc.), the towels were TINY and the water pressure in the shower was PATHETIC. It WAS a cheaper option but, next time (next week), I’m going somewhere else.

When i got into the room it smelled like rotten onions, then i checked the bed and looked like it had been slept in with hair in the sheets. I then moved rooms and the next room was the exact same. 5am the fire alarm lever was pulled by a random homeless person. Worst stay ever.

I love staying there. Everything was fine until I woke up to shower and I had roaches in the bathroom and under the bed

Well it smelled on the 1st floor like feet. Got to our home looked to be clean. Went to take shower and there was hair in the shower area. Bed is on a cheap frame that moves around when ever you roll over.