Cari Resorts di Cebu

"We were looking forward to use their pool and was so excited about it however when we stayed there, their pool was so dirty and even staying in the pool for just a few minutes made our skin itch so bad and we had rashes in our face and body. Thats when we knew that their pool was very very dirty. Theres a lot of debris in the pools as well, we used all of their pool and all of them were bad. To think that their rates are so high and this is the experience we get. Their rooms need maintenance as well specially the bathroom."

"The hotel is about a 15-minute taxi ride from the airport, which is true and very convenient. You're greeted with live music at the entrance. Security is present: security checkpoints, baggage scanning, and guards with dogs. The hotel has its own beach and three entrances to the sea. The water is crystal clear, fish swim right off the shore, and life jackets are free. The hotel is very family-friendly. There are water slides, a kids' club, and a huge playroom. You can even leave your child with a nanny (for an additional fee). There are daily activities for both children and adults, including arcade machines, air hockey, and morning yoga. Breakfast is included, and it's excellent. There are two restaurants, a huge selection of food, and everything is delicious. Even ice cream is included. After breakfast, children are given marbles—a small change, but a nice touch. Lunch and dinner are extra. There are Italian and Cantonese restaurants, as well as various buffets. There are bars on the beach, by the pool, and in the lobby. Live music plays in the evening, creating a great atmosphere. The grounds are vast: golf, mini-golf, tennis, billiards, table tennis, and badminton. Wi-Fi works great throughout the property. The staff is very friendly. The main drawback is the renovations; they need a refresh. However, the service and infrastructure are still excellent."

"I have been using Costabella for nearly 20 years and have always considered it a pleasant, well maintained hotel. In fact I even got married here! However, during my most recent stay, the experience fell noticeably short of expectations. We booked a poolside room and, after check in, I was genuinely surprised to find that the room was on the third floor. Based on my many previous stays, I had always understood poolside rooms to be those adjacent to the pool at ground level. If you are booking a poolside room, be aware that this may not be the case and expectations should be managed accordingly. The room itself was a little dated in style, but it was clean, comfortable, and well looked after. Housekeeping was consistent throughout the stay, which helped offset the older décor. The pool area is relatively small but generally well maintained. Unfortunately, it was extremely crowded throughout the day due to the large number of day pass visitors. As a result, there were no chairs or loungers available for hotel guests for most of the day, which was disappointing. On a positive note, the beach area was clean and pleasant. The food was the main let down. The buffet breakfast would rate no more than 4 out of 10. Much of the food had not been replenished, including empty juice and coffee stations, and what remained was cold and unappetising. However, it was better on the second day. Dinner was equally disappointing. Several main courses were served cold and had to be sent back to the kitchen twice. In the end, we cancelled two seafood dishes altogether, as reheating raised concerns about food quality and safety. The steak, which was once a highlight of Costabella for me, was extremely tough and far below the standard I have previously enjoyed. Overall, Costabella still has many positive qualities, but this stay did not reflect the standards I have previously associated with the resort and this will be my last visit. Unless the quality of the food and the management of guest capacity improve, I would find it difficult to recommend Costabella based on this recent experience."

"Massive complex. 3 swimming pools. Clean rooms whi h get cleaned daily. Reception staff on arrival were a bit rude as they could not understand my accent, which is english. Local tricycle drivers will drive you to local street food, supermarkets, out on the boats. All other staff were very friendly and professional. Only issue is that you have to give 2000pho deposit per night, which I wasn't expecting. On check out, they inspect the room before they give you your deposit back Fabulous view of the sea. Stunning"

"My family and I only stayed for a night but it was a fun experience. There are a lot of pools and activity areas. All the pools were about knee to a bit above the waist high which was okay, I'm assuming it's for the safety of the kids since there are a lot of families with children in the resort. We also enjoyed the food(room service and breakfast buffet), but we were a bit disappointed with the dessert since the pastries were a little dry and bland. The drinks however, were good and enjoyable. Service was really nice, everyone always greeted us with a smile and was attentive to our needs. Wifi is free and so far we have had no problem with the speed. The beds are comfortable and the rooms were clean. Though I felt our experience was a bit lacking since there were a few toiletries that were not provided, like room slippers, cotton buds and cotton, a comb, etc. Also the cable was not good so staying in the room to relax would feel a little boring. Also, you only get 1 free request for ice and the next has a payment. But they do provide free water which is refillable and they also offer free instant coffee and tea. Overall, it was a fun experience and I would still love to come back next time."

"After reading the description on the hotel website, seeing the pictures and reading the reviews, I have to admit that we were quite disappointed. We booked the „Royal Bungalow“ located directly at the private beach of the resort for 3 nights . The description promised: „With only 4 Royal Bungalows available, you’ll experience a heightened level of privacy and personalized service during your stay.“ We did not experience any personalized service or privacy. The beach was very crowded and noisy and people were having their picnic directly in front of our veranda. We also had the impression that there were quite a few day-guests at the beach. On the second night, the dinner was at the beach in front of our bungalow, with music blasting until 9pm, which wasn’t so nice with little children who wanted to sleep. On the third day, there was even a bouncing castle with a noisy motor next to the veranda (see pictures for the view from our bungalow). Our understanding of privacy and exclusivity differs considerably from what we experienced. Also, on the first day, our bungalow was only cleaned at 5 pm, even though we put the „please clean“ sign at 9:30. In addition, the service during dinner and breakfast was not very pleasant. The staff was not very attentive and our order for drinks was forgotten at 3 different occasions. There was not even a word of excuse when we kindly asked were our order was. Maybe it was because the main restaurant was closed for renovations and food was always served either at the beach or the pizza restaurant. After the first night, we asked whether it was possible to reserve a table for the next two nights, which was kindly promised to be arranged. Unfortunately, on both nights they forgot about it. On the plus side, there were 2 shows during our stay during dinner, which was pretty cool and there is always life music. The Oyster bar at the beach is great and the staff there was amazing. Also, the gym is good and there are 3 pools at the resort, one with a slide, which tb kids really enjoyed. The resort itself is very nice designed work small huts and a lot of green. Also, upon request, they extended the offer to a complementary airport transfer as this would have been included in a booking via Their website (and not via trip.com). One last thing, which I found quite strange was that - even though we had a full board offer via Trip.com - they tried to charge all buffet food (apart from breakfast) to us. I don’t know whether this was on purpose or just bad management, but it kinda added to the overall not too great experience. Once they adapted then the bill, they tried to charge the airport transfer - overall I felt quite uncomfortable during the check-out. To summarise: It was okay to stay there, the resort is nice. The service did not really live up to the promise. You should be aware that it is quite a large resort."

"Crimson Hotel has excellent staff, friendly service, and great facilities such as the bubble pool party on Saturdays and private beach snorkeling. The location is a bit far from the city, but the shuttle helps. Rooms are clean though somewhat dated, and dining in the hotel restaurants is pricey, with overall costs on the higher side."

"Lovely hotel . Nice and quiet, situated in a quite place for relaxing . Ordering taxi’s to go out of the resort was comfortable. Breakfast needs a little more flavour. Staff was helpful. They have a tour guide on site to assist with any trips. Great work"

"We had an amazing experience at arterra Hotel during Christmas day. The staff was incredibly friendly and attentive, the rooms were spotless and comfortable, and the amenities exceeded our expectations. The location was perfect and the overall ambiance made my stay truly memorable. Highly recommend to anyone looking for a great place to relax and unwind. God bless"

"Amazing staff! Great food, many pools, and brilliant atmosphere. I was in a newly renovated room. Although the toilet seat definitely needed updating. The seat was damaged/old and needed replacing. I requested this two days in a row, and it wasn’t changed. Other than the toilet seat issue, my stay was perfect."