Hotel Reykjavik dengan Sarapan

This hotel has a lot going for it, but it's held back by the fit and finish of many of the hotel's spaces. Overall, the hotel just feels dated. The red carpet in all of the halls is faded and stained, the wood floor in the room had a lot of damage, and the spa is way past its prime. On a positive note, the furniture in the room has been updated recently and the pieces were nice plus I found the bed to be very comfortable. Also, breakfast was really good! The service at the hotel was also great. But that spa, ugh. It's a perk of being a gold/diamond member, but the spa is just not in good condition. Most urgently, something needs to be done about the steam room, it smelled awful while we were there and even made other parts of the spa smell. But overall, the spa was just not in good shape with damage everywhere. Also, the location of this hotel isn't great if you're looking to explore Reykjavik but, if like us, you want somewhere with free parking for you to explore the rest of Iceland, then this is a great location for you.

We stayed for 3 nights b&b in April. We arrived early and our allocated rooms weren't all ready but the reception staff amended our room so that we could check in. We also received a room upgrade to a balcony room on the top floor. The room was spacious, good size bathroom and comfortable bed. There was plenty of wardrobe space but no drawers to store smaller items. There was just one issue with the rooms on the top floor, which was they were very hot. Even with the radiators turned off, the staff advised that the heat from the lower rooms rise and can make them warm. There are just 2 small top windows so didn't allow much cooler air to circulate. There was a good selection at breakfast with English and continental breakfast options, tea, coffee, water and fresh fruit juices. The restaurant food was also good and comparable prices to in Reykjavik centre. Good service from the breakfast and restaurant/ bar staff. We used the spa on one of the days and enjoyed this. There are seperate saunas in the male and female changing rooms, with joint hot tub (not jacuzzi), warm small pool and small cold plunge pool. There are seating areas in the pool area with drink service. Towels and robes are provided. The hotel is located outside of Reykjavik centre and about 30 mins walk into the centre. There are a few supermarkets locally, we didn't find any within a short walking distance but there might be some around. The hotel benefits from free parking right outside and we didn't have an issue with the space being full. This was a good location for us as a base to explore the island. The hotel was clean and well equipped to meet our needs. The only issue was the heat in the bedrooms, but apart from that we had an enjoyable stay.

Lighting in the room was rather dim which made it abit difficult for us to get settled down when we arrived late at night. Room size was decent. Free parking at hotel basement. Breakfast spread was good compared to other places we have stayed at in Iceland

A very nice stay at Apotek. The staff is what really makes the hotel, they are all so friendly and helpful whenever you need anything. The hotel is in a good location in town walking distance to a lot of attractions and also bus stop 3 is around the corner where the airport bus and some trips depart from. Breakfast seemed expensive so didn't have it but there are options close by as well as a 7-11 right around the corner

挺滿意的一間酒店，唯一不好的是櫃枱服務員有點種族歧視。話説我們抵達酒店時是中午12點，然後試問櫃枱可以提早進房間嗎？她説必須等到3點，現在沒有房間給我們，我們聽了也接受了，就出去吃午餐，午餐回來再問她，那時候已經2點了，她還是説沒有房間給我們，那我們就坐在那裡的沙發上等的時候，有一對洋人夫婦也是來住，她就馬上給他們房間了，我同伴看到很生氣，她看到我們看見跟着也不好意思的讓我們拿鑰匙進房間了。我覺得這樣的服務態度真的把這麼好的一家酒店給降價了

The hotel boasts a fantastic location in a bustling area, offering convenience for guests. The reception desk is exceptionally helpful, and the restaurant staff, particularly during breakfast, are outstanding. Wish the breakfast had more hot food variety and also better coffee options (only had filter coffee), neverthless still a great breakfast spread.The hotel comprises a modern half and an older section, but both segments provide all necessary amenities. Easy access to taxis and the nearby bus stop, which is ideal for convenient Iceland tour pick-ups. Overall, a comfortable stay with excellent service and accessibility.

Great stay at this hotel. It is a good 30 minute walk to the marina but you get to walk down the main shopping route which was great. Fabulous location if you have booked trips because bus stop 12 is right outside the hotel. It can get busy there when people are getting picked up and dropped off but the excursions are well organised and traffic moves quickly. Clean and modern hotel with continental style breakfast. Nice rooms.

Room and toilet were clean, however there was a Sulphurous odour (almost like rotten eggs) coming from the drain of the shower which was quite difficult to bare if you used the bathroom for too long. Fortunately for us, we were out most of the day, so we didn’t have to deal with it so much. They’re a sustainable and eco friendly hotel and don’t offer one-use toiletries, however extra towels and other things were offered when requested. The breakfast spread was lovely and yummy!! Appreciated the well thought out guide folder!

Super disappointing experience from one of the nicest hiltons in Iceland. I have been a loyal diamond member for several years and this hotels service is seriously lacking. We specifically chose this one because the other Hilton in town had mediocre reviews regarding their service and this one was significantly better, but our experience was not the case. Starting from check in, no upgrades available. This is fine as I believe they were close to sold out. It was my husband's birthday and the front desk person handed me a piece of chocolate and that was in honor of his birthday??? Wild. Surely there was something small but nice they could've done but that was insulting. No help with bags and parking was a nightmare trying to find. Initial thoughts was that the room was so cute and we had the cutest balcony, which was a plus. They also offered free drinks in the lounge from 5-6. We went to dinner for three hours and came back to our room untouched. We thought maybe it was because they don't offer turndown service, which turns out they do. Housekeeping service is atrocious. No turn down service on any of the days we were there, nor housekeeping service. We asked the front desk if this is something we have to request, to which he said they are supposed to come twice daily without a request. We were shocked our room was purposely missed at least 3 times during our stay. Not even towels were replaced and front desk had sent them up along with waters. Nothing else was offered to rectify the situation which is not what we want to see or hear after hiking and sightseeing for 12 hours. We were out of the room from 8am until 9pm I am a loyal Hilton enthusiast but this one significantly missed the mark. We stayed at the edition last year and wanted to try something new. If you are looking for service, go to the edition. You won't get that here.

Very interesting hotel, with library and theater. Very good location, with good restaurants and attractions in walking distance