Pengguna Tetamu
1 Julai 2024
When we arrived check-in was easy and we were given a superior room as a free upgrade. However, when we got to the room it had a horrible smell, almost like someone had been smoking in there and it hadn't been cleaned. After reporting this to reception, they resolved the issue by having the cleaner wipe the floors and spray the air. While this did remove the smell, it came back again the next day. I think the issue is an old room and furniture which needs to be replaced, for example, the curtains had a lot of stains on them. The breakfast was ok, tasted like it had been sitting for a while and the coffee wasn't the best but I appreciate it is included in the room rate. As we were on the 5th floor, we had to use the elevator. This elevator was one of the slowest I've known and it takes forever to get up and down when there are a lot of people needing to use it. On the good side, the room is reasonably priced and the bathroom was very nice and clearly not long been refurbished. The location is also great near the beach and next to a lot of restaurants, bars, and shops.
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