Ulasan Travelodge London Richmond Central

Great travelodge, in very good location with clean and fresh rooms.

book at your own risks - if u want a quick over nite this might be ok, heater not working well, stained linens, no hair dryer, room super duper small, no space to place even a carry-on, impatient receptionist & very poor service, safety hazards on the wet floor in the bathroom (with a sign to remind guests) but i wonder why no bath mat was provided at all. location wise is about 4-minute walk from Richmond Station if u don’t get lost in that zig-zagged route.

スーツケースは預かってもらえません。もっと最悪なのはホテルなのにシャワー、水道の水が出ないことです。２泊したけど水が出ず、歯磨きも洗髪もできない。水が出なくなるのは1回だけじゃないと他の人が言っていたので恐らく日常的に水の供給が止まるのでしょう。 これについて返金もないし、補償もない。 最低なホテルでした。

とても清潔な部屋で、一晩過ごすのには十分な設備が整っておりました。ドライヤーだけ部屋に備え付けがないのですが、フロントで貸してもらえます。アクセスも良く、周りにはレストランやショッピング街など充実しており、高級住宅街の街の中にあるイメージです。

Hotel limpio y moderno. Lo recomiendo por precio. A 40 minutos del centro con Transporte Público.

Very disappointed and shocked by our stay and also the response Travelodge have given us following our complaints of finding BLOOD in our room. DO NOT STAY AT THEIR HOTELS. We paid £134.99 for ONE night at Travelodge's Richmond hotel. At the very least we expected the room to be clean, this was absolutely not the case. When we arrived to the tiny room there was lots of patches of BLOOD (photos provided) smeared on the headboard of the bed, hairs in the shower and an extremely loud AC. We reported this straight away to the front desk and the best they could do was "offer to wipe it off when we went out". The fact it had not been already wiped on their handover clean was astonishing to me, the headboard of all places had not been checked or wiped!! The poor staff member behind the desk seemed to be on their own and didn't really know what to do with our issue. They informed us that our room had been used by someone from the council the night previous. If rooms are being occupied by potentially vulnerable individuals via the council, at the very least, Travellodge should be fully inspecting and thoroughly cleaning their rooms. Especially when they will be charging a paying guest £134 for the following night! I was absolutely shocked they expected us to stay in that room after what we had found, when we voiced this concern to the front desk they offered us an "upgrade". At the time this seemed to be a fair compensation for our issue and we accepted. However once we arrived to the new room, it was absolutely not an upgrade. The room was exactly the same, the AC was even louder and the shower curtain was mouldy. At this point we had to go out and didn't see any point complaining further, following the lack of urgency on our very serious previous complaint. When arriving back to the room that night we could not sleep due to the loudness of the AC. Honestly it is insane how loud they are! It was also flaring up our allergies and asthma (suggesting to us that it also wasn't clean). We turned the AC off, but the rooms have zero ventilation and become so hot and stuffy, and so we did not sleep a wink. Having paid £134 for this room, we were left pretty frustrated. I made a complaint to Travelodge to express all of our issues following our stay. Considering their competitor Premier inn offer a full refund on just a "bad nights sleep" I believed they would be quite considerate in their compensation due to the serious nature of finding BLOOD in our hotel room. My partner and I are a young couple, we can rarely afford to go away, and this really dampened our trip. Travelodge offered me £50 compensation, not even HALF of what I have paid. I am honestly so appalled by the overall experience. I never in my life expected to find BLOOD in space I'm paying so much for. For them to be one of the biggest hotel franchises out there, you would expect a high standard of cleanliness at the very least. From reading many of their reviews, this does not seem to be the c

I had a very good sleep there - room was clean and quiet and a materace was heavenly comfy. Or I was extremely tired 😂. Anyway it was a nice stay. My family were happy too. Quick check-in and check out. Customer service first class! Only one little minus - AC in my room was a bit too noisy. I just switched it off.

Travelodge hotel in Richmond never disappoints. Rooms are small but spotless clean, place is quiet, safe and welcoming. Staff members friendly and ready to help. I left a valuable jewellery piece in the hotel but it has been found by a housekeeper and I got it back. Thank you, Travelodge in Richmond! I will be back soon 😊

Never judge a book by its cover and apply the same to hotels. From the outside and within the reception area the hotel looks clean and well maintained. However, looks can be deceiving. Dig a little further and you will find that under the surface cleanliness is not up to standard. I found dirt on the towels left fresh on the bed; dirt on the pillow; one of the two cups was absolutely filthy and chipped; toothpaste in the wash hand basin; dirt around the windows; thick dust on top of the TV and dirt on the screen. To add to this the hotel windows do not open. No problem with this in principle, however, the air conditioning unit that provided the heat and cooling was the noisiest unit possible. God help you if you were in Room 016 during the summer unless you’ve got earplugs.

Had a great weekend in this hotel, great budget hotel for a short stay in the area. Very clean and the location is amazing. 5 minutes from train station and 2 minutes from high street. Aircon is a plus. The supervisor was helpful and recommend me where to eat breakfast and booked a taxi for me.

I was impressed by the cleanliness of the room, I have been in other travelodges and this was the best so far. Cozy warm room and friendly staff. Mejte and the rest of the staff I encountered were accommodating when upon requirements. Will be back.

I attempted to cancel my stay. There was terrible communication and no customer service to assist me. I will never deal with a corporation with such lack of respect for a customer's personal situation. Terrible customer service. It's too bad because the local people were fine. Find other more reputable hotels in Richmond

This was a small hotel room, but clean, quiet and in a convenient location to downtown. The only downside of our visit was the parking garage next door (unaffiliated to the hotel) was closed for the one night we were there for renovations. So we had to park at the train station and haul our luggage the 1/2 mile or so. Not ideal, but also, not the hotel's fault. Just know public parking in the area seemed limited, so if the garage is full (or closed) you'll want to know where the backup lots are.

I am a regular visitor to the Travelodge, Richmond, and often stay for protracted periods of time. Andre and the rest of the staff are very friendly and helpful. They are always welcoming and very helpful. I would thoroughly recommend a stay at this Travelodge.