Club Med la Pointe Aux Canonniers

Stayed there last year and wont return again. Tasteless food, same food used for lunch next day just as a different dish. Filthy crockery & cutlery- glasses dirty every time. Food hall toilets- filthy & stink. Rooms are not cleaned properly; curtains are dirty and smell. Bar smells like vomit, no beach service- you have to walk so far from the beach to the bar. There are so many day visitors that the lines to get food or just a drink is crazy long.

Good food. Dining under the stars. Delicious seafood, meat and patisserie. Great friendly staff. Sawan who did our rooms was very nice. Jelliel was great with the teens. Trishi at the water sports was brilliant. Great watersports with sailing and waterskiing. Great weather! Nice polls. All inclusive brilliant for children. The teen club was particularly fun for my son.

Wonderful resort, would highly recommend it. Only sore point for us, was the service and the treatment we received from many of the staff. Very rude :(

Family holiday with teens, and as usual we absolutely LOVED the sport activities. Eden at sailing is superb in every way . A leader , a participant , hands on. Lorenzo her right hand man is so friendly , kind , knowledgeable , Ray, Jo , just wonderful . Gone blank on other names. Skiing , what a team. Sohail,Didier, Asael, and boat drivers etc are incredible teachers. Haj at tennis is amazing . Reezy is so gentle &kind. Eric at reception incredibly helpful . Nothing is too much trouble (and we had a lot of trouble with our rooms , a lot and aircon issue was never resolved). He always smiled , did his absolute best. A gentleman while other staff really were rude Room extremely clean and Amitha the housekeeper is a gem . Not her fault that the drains were blocked , Aircon did not work (and in 1207 could not be fixed) toilet seats cracked, scratched , disgusting. Both Rooms , Food and service in main dining room were not up to standard . same hands clearing table m, removing dishes as bringing you drink and finally bringing cutlery (never correct or enough cutlery on table). Same issue last year . Unhygienic. Food range and quality declined since 2023 . We noticed lots of changes designed to cut costs . This said it’s amazing to see same staff at stations , even some of same waiters . It would’ve been great to promote Sunil after all the years … we’ve known him since 2009! Sometimes day guests & night guests from outside resort were poorly behaved, very loud , drunk. This year , as always we loved the sports and activities . Gary on piano , so lovely , saxophone player is amazing. While it was an incredible family holiday we have noticed deterioration that upset us . Also very surprised at the lack of care toward injured dogs that have made resort their home . It should be CLUB MED and every other hotels duty to assist in taking care of the strays with sterilisation, tick flea treatment, food, shelter , vaccination and kindness, the problem is not going away BUT getting actively involved will set you apart and maybe win you points with GEN X, millennials and Gen Z. I believe there is a desire to do this (Olivier shared some thoughts). URGENT action is needed because the problem is not going away. Similarly , the general lack of care toward wildlife in general needs to be addressed. Each year I find injured birds . No vets to care for them . It would do your reputation only good to put in place programmes for dogs , birds , cats etc .

We had an absolutely amazing stay and the facilities exceeded our expectations . However, the highlight of our trip was a few special people were met there who made our stay a special one Luthfee and Rai were extremely hospitable, from how they bonded with our kids to how they went above and beyond in ensuring that we were always comfortable while there . They really were the extra ingredient to what ended up being a great vacation for us . Reece at the Front Dest was also an absolute star who looked after us with the most meticulous hospitality. He was an amazing host. Our Houskeeper was amazing throughout , always smiling and ensuring our comfort Great people and management overall.

Sailing Team you ROCK! Eden,Ray,Jason,Leonard,Jo, THE Energy Vibe is amazing,the helpfulness and friendly ness awesome!!!!!! LOVE the playfulness between the team members. Ongel Amazing! Oliver(Resort Manager).. Positive Energy