Rocco Forte Hotel de La Ville

This is one of the best hotels I have had the pleasure of staying at, and I travel for work A LOT. The rooms and decor are luxurious but not over the top, much like the service, which is attentive but unintrusive. Cocktails are great and the view is stunning. Absolute gem.

Wonderful Hotel location great, staff very accommodating and friendly We were a family of 4 with 2 rooms We all thoroughly enjoyed our stay The hotel is located just above the Spanish steps We recommend using the spa in the hotel, it’s lovely with a plunge pool (not swimming) steam room etc

Amazing views, great service, and for non residents we were treated with exemplary courtesy whilst stopping off for a drink at the roof top terrace bar. So much so we stayed and had lunch. Yes it was pricey, though the food, drinks, snacks, and linen used during our visit were excellent. Thank you to all the hotel employees from the Commissionaire to the bar hospitality team. You made us feel welcome from the moment we asked if we could have a drink at the hotel.

Fashionable hotel in a beautiful spot just at the top of the Spanish Steps. The rooms were elegantly decorated and the staff welcoming. We felt very comfortable in the two floor superior room. The concierge is extremely helpful and responsive.

This is by far the best hotel I have ever stayed at. This hotel defines a five star experience. First, the location cannot be beat. At the top of the Spanish Steps you are close to everything. The hotel itself is gorgeous. It has this understated elegance and class that you will appreciate very quickly. Finally the service is the most exceptional and consistent service I have ever experienced. From the door men to the concierge to the dining staff they are all top notch. Although the staff is always there to help and assist it’s not intrusive at all. I have never experienced such professionalism across the board at any other hotel. No detail is overlooked. On day 3 of my stay my toothpaste that I brought from home was almost depleted and without asking I found a new tube of toothpaste on the sink after returning from dinner. I cannot wait to stay at this hotel again and other Rocco Forte hotels. This hotel and its staff truly sets the bar for class, sophistication and elegance. Job well done.

There are many 5 ⭐️ choices in Rome. We believe we made the best choice for us because of the personalized service and location of the hotel. I first chose this property because of its DECOR - a more contemporary vibe while maintaining historical Roman elegance (over its sister hotel de La Russie or its neighbour Hassler). Its LOCATION is hard to beat - at the top of the Spanish Steps just next to the Hassler. It is a 5 minute walk to all the high end shopping and 20 minute walk to Villa Borghese and its vast gardens (def worth a visit for Bernini’s sculptures IMO). The grounds of those gardens are a nice respite from the 4 million tourists a month who visit plus the locals. I had forgotten just how busy Rome is. TRAFFIC is nuts - going anywhere seems to require 40 minutes but taxi (very hard to get ) or UBER (less hard to get if you order a bigger car and very expensive ). Uber from colosseum at night - $50 CAD. Just plan to walk if you can. PERSONAL SERVICE - I find that dealing with the CONCIERGE sets the tone of our experience with a hotel. The concierge at this property is EXCELLENT. It started with planning and written communications with Simona (prompt and well done) and while on property, all of the team knew our name and provided thoughtful personal attentive service, particularly Ben and Laura. They each wanted to ensure our days were great. Reservation tickets were prepared for us for each day, with reminders sent to the room. Other than a miscommunication and misbooking at the spa, all services were well delivered. Breakfast staff were excellent. Food was good. Lovely venue in the garden. SPACE -Roman’s do not have the same sense of space as most North Americans. They are used to sharing space. I and other guests found the property and room smaller than expected. I ultimately sprung for a junior suite for more room because I didn’t think we would be happy six nights in 35 square meters deluxe room. I found the junior suite to be just enough room for two who do not travel light (four luggage’s). They kindly upgraded us to a jr suite with a patio. The room was thoughtfully well appointed with good tech, large bathroom and small walk in closet. Drinks or a meal at CIELO is a must at sunset - views are stunning. Service very good. SPA - we both had amazing massages. The facilities are very good - steam room, sauna, mineral salt room, and hot tub. FOOD - all food we had was excellent - room service to breakfast to snacks and the one dinner. OVERALL an excellent stay. The price point is extraordinary and you will probably find the room small for what you’re paying but such are the going rates for Rome and the rest of the property - particularly the personalized service - made the stay worthwhile. This is a very well run property. OTHER TIPS: Vatican early morning private tour with Florentina was excellent. Night time colosseum tour (max 25 people) was amazing on the moonlight night. Taverna Trilussa is the best restau

First impressions do last! FRANCESCO and CATARINA delivered an exceptional service to me and my friend on our first visit to Cielo. The warmth and attention that they have provided to us was beyond expectations! Compliments to them and I am looking forward to my next visit.

Once again, this hotel proves why it is my favorite hotel in all the world. Just exceptional staff. Engaging, friendly and extremely professional. Just flawless. Whoever does the HR training and hiring here deserves an award. Watch out Alessandro -- the sommelier at Hotel de Russie is challenging you for my attention :)

It is centrally located and easy to reach by car. Enjoyable interior design, and quality materials throughout. We liked the room with its excellent bed and bathroom, the assortment of fresh and tasty produce at the breakfast, the dinner at the restaurant, and the professional service. We felt pampered. However, I will rate it only one star because, two weeks after check out, they still owe me €300 which they blocked on my credit card at the check-in. I paid the room well in advance and I paid all the additional charges at check-out. I called and e-mailed several times. They told me there are “some complications with our payment provider, which did not allow us to see your authorization.” Nevertheless, nothing happened since, and this is unacceptable, especially for a hotel of this standard.