Best Western Plus Hotel Universo

Clean rooms great location close to train station, rooms a little small but overall good hotel

Hotel is a little old but clean. The location is excellent. Close to roma termini train station and metro. Quite a number of eateries nearby. The hotel provides water dispenser within its property, since it does not provide bottled water. Very environmental friendly.

I love the loft junior Suite very spacious and unique. The location is super  convenient 

Hotel room for family group is spacious. Staff were friendly.

This was our second time in Best Western hotel Universo. Location is perfect: very close to the central railway station Termini and to metro stations, in 15 minutes walk to Colosseum/Forum and 5 minutes to magnificent churches like Santa Maria Maggiore and Santa Prassede. Room is clean and relatively spacious, about 20 sqm including the bathroom united with the toilet. Everything works. Minor fault of the building is insufficient sound insulation. When some clients started a booming discussion at 01.30 PM on 28.05.2024, the sleep did not come easy. The breakfast is very good especially compared with other Roman hotels we’ve visited before – you eat tasty and recognizable foods – ham, cheese, bread. The stuff is friendly but occasionally bring informational mistakes like giving an expert opinion on time-tables of the trains, not corresponding to the reality. Summary: a nice hotel and we shall come back (4 of 5, but all of us are not immaculate)

The room is spacious enough for me and my friend to open our luggage at the same time and still lots of room to walk around with the case opened. The bed and linens are comfortable. Desk to long and wide, with two chairs allow us to use and put on daily skin care together. Only if they could setup slippers in room and add in tooth brush and tooth paste in the bathroom then it will be perfect. Location wise there are quite a lot of restaurants around and it is very close to the central terminal, just a 5-10 minutes walk. You can also take bus or train around to travel around attractions in Rome very easily. There are 2-3 receptionists in the check in counter, they are very knowledgeable to Rome and hotel product knowledge, hope they could keep smile on faces and more friendly. Also I request a non need service to our room to the housekeeping attendant on the second day, but we came back to the room and found it was cleaned. Attached the photo is the door stopper which I found good for the attendant they don’t need to bend their back and also to protect the door from getting starches at the same time.