Cari Hotel dengan Kolam Atas Bumbung di Chatan

"We really enjoyed our experience here. Free parking was very handy as it can add up over your time at Okinawa. We had excellent service from Jerry on the reception desk. The onsen was a great facility which was well maintained by their staff. I was disappointed that the mens had a sauna and cold plunge, whereas the womens only had a steam room and two hot baths. The front desk in the lobby can provide tattoo covers as these are required. The fitness room was disappointing.. only dumbells up to 10kg and a few cardio machines. It is a shame that the pool is an additional expense. The breakfast had a great variety of foods. We would happily return."

"Really nice vibes overall. We had a sea-view room on a high floor, and waking up to the ocean from the balcony was a great start to the day. The room design is modern and very practical — everything feels thoughtfully laid out, with good use of space despite the room being a decent size. The hotel itself feels new and contemporary. A pleasant surprise was the complimentary breakfast, which was simple but nicely done. Parking is free, which is a big plus, and there are sufficient lots available, though a secondary car park is shared with a neighboring hotel. Location-wise, it’s convenient with a large drugstore within walking distance. Add in the big TV in the room and the good bath shower, and it makes for a comfortable stay."

"This hotel location is good! Very close to the main area. We could walk to restaurants and the beach easily. Love the idea that we can access and use the pool facility in another Hilton :)"

"Room is new clean and spacious. Have laundry room where u can do your laundry. Service is superb. Walking distance to american village. Breakfast spread is good but does not change much between the days."

"The reason to go to this hotel is because it is extremely convenient and has a great view. We came here last year, but it was cheaper last year. We were surprised to learn that the car parking is now something you have to pay, which wasn't the case last year. Seems like a very cheap decision on their part considering the hotel is already pretty expensive. Also be prepared, the room will not be the newest or cleanest. It had a bit of mold on the wall around the AC unit, and the walls needed to be repainted and fixed on some parts."

"A hotel strategically located in American Village! Very convenient to walk around, room is ok but toilet/shower is quite small. Hotel lobby has free drinks and all kinds of toiletries in travel pack. Air con is not cold enough. But the room view is fantastic."

"This is a great option if you want to stay right in the heart of American Village. The hotel is brand new, which really shows in the condition of the rooms and facilities. The amenities were excellent - having a washer/dryer with 2 complimentary detergent packets daily was incredibly convenient, especially for a longer stay. The in-room fridge and microwave also made it easy to prepare simple meals instead of eating out all the time. The room itself felt more like an apartment, with a spacious living area, a balcony, and an amazing view overlooking American Village. Location-wise, it’s perfect if your main focus is exploring American Village. However, beyond that, the area gets pretty quiet late at night once most of the village closes. In hindsight, I probably would have stayed further north as a base for visiting Okinawa’s northern attractions. Unfortunately, the service experience was disappointing, especially after hours. During check-in, security refused to let me temporarily park in the open spaces while unloading luggage, claiming it would encourage everyone else to demand parking there. Considering the inconvenience of retrieving the car from the automated lift parking just to unload bags, the response felt unreasonable, so I ended up parking curbside instead. Things got worse later that night when I accidentally left my key card in the room. I buzzed reception for assistance, but the staff member simply kept gesturing for me to tap my card to enter and refused to come help open the door despite me clearly explaining the situation. There was also no security staff present at the parking area to operate the automated parking lift when I returned, so I parked in the surface lot instead - only to be scolded by security the next morning during check-out. Overall, the hotel itself and the facilities are excellent, but the inconsistent and unhelpful service significantly affected the experience."

"Room is on the smaller side but with a good balcony. The decoration and greens in the hotel were incredible. Lots of food and services are available which made our stay quite enjoyable."

"Very good experience from customer service tho we could only contact them through email. We emailed them after we arrived once as the electronic lock did not work well. Fast response from the customer service for alternative entrance method was provided.  Highly recommended when we come to Okinawa in future."