Hotel Rotterdam dengan Gim

Great location opposite Central station. Friendly staff, extremely clean and comfortable rooms with luxury toiletries. Delicious breakfast with good service and selection.

The hotel is one of the oldest building in the city but the interior surprises me with comfort, elegance as well as cleanliness. The room is comfortable and clean but it does get noisy at night from the streets and the walkway. The hotel requires room card to access to room floors which ensures the safety of their customers. The stay was excellent and managed to had a good rest. Location wise, it's less than 15 minutes walk to the Rotterdam Centraal train station and there is a McDonald's opposite of the hotel which makes the hotel's location great. Overall it's was an amazing and pleasant stay.

While booking the hotel we certainly came across more fancy sites & locations. Despite the traditional perception transmitted by the website the heart was more impressive than the shell. The dynamic staff and trendy setting did charme us differently. Turns out that surprisingly the hotel is a perfect oasis in a quite noisy city. Once inside no noise no stress just a nice trendy cocoon covering all the aspects to regenerate after a busy day in the city. The rooms are nicely designed with a view. Breakfast is still in the “old” setting, but luckily did receive a inspiring touch. Offering a lot of variance it is a good start of the day. The parking concept on the site was vague, but perfectly expected by the caretaking staff on the phone. Although close to the city centre most of the bar & restaurants are at the other end of the town, but when the weather is fine “who cares !?”.

Location 5/5 - right next to Centraal train station with shops, supermarket, and food. Front desk 4/5 Polite and efficient. Thank you, Irish Ms.Shauna. Room 4/5. Great views. This is our second time staying here. When in Rotterdam we shall return again. Housekeeping 0/5 Worst Housekeeping I have encountered in both staying and running hotels (now retired). The after-hours staff make up for the poor performance of the day crews. Checked in and got a soiled bathroom with number one and number two in the toilet bowl and sticky floors. Couldn't get a housekeeper to come and clean as they had left for the day. The housekeeping supervisor and manager hadn't done the necessary quality control. The next day the Do Not Disturb sign was dismissed and I received a phone call informing me that the housekeepers had left at 2.30 pm for the and they claimed that they had cleaned the room. I Cleaned the sticky floor and the toilet bowl myself. Agreed with the front desk for cleaning the room for 9.30 a.m. the next day. Of course, the housekeeper was a no-show. Turns out the housekeeping staff arrive when they want. There's a normal Albert Hjein 5 minutes by foot.(not the expensive ”to go” type) More shops and eateries inside the train station. Watch out for pickpockets. Most are women and operate despite the presence of Police. The Police are inside the train station whereas the pickpockets are outside the train station. :) Unlimited free coffee at the lobby 24/7 - 5/5

Absolutely fantastic service from the moment we walked in. They took care of our ever need as we had a 20month and 9 year old on the trip with us. Very polite and friendly staff. Location is EXCELLENT. Listed as a 3* but surprised us, from aesthetics to decor to staff defo exceed our expectations. A big thank you to Francesca (apologies if misspelt) really helped out during babies feed/milk times. 🥰

From the time we walked through the front door to when we left two days later all was perfect. The staff very happy and helpful. The room was very nice and well appointed . We chose this hotel because it is connected to-the Rotterdam Cruise Terminal. It is close too many eateries. Ifwe return in the future we will rebook. This is a five star hotel. Thanks all.

I had an amazing stay.. the hotel staff were very friendly and attentive.. the hotel room was clean, and the beds were comfy.. the decor in the public areas was incredible.. there was a great selection of food at breakfast and I really appreciated the fact it was served until midday.. I would highly recommend this hotel.. and if I ever travel to Rotterdam I would definitely stay here again.. 😊

The reception is extremely disrespectful. As a businessman traveling around the world, I think I have experience in many hotels. The hotel is a 4 star hotel. It definitely does not deserve 5 stars. The rooms are small and simple. The beds are mediocre. The breakfast is Cafe style. They take a deposit of 100 euros at the entrance. I was satisfied with the room the next day. I asked for a change because I couldn't stay. They asked for a second deposit for a new reservation. I said there was a deposit included. It was for the first reservation. We will refund it to your account after a week. The same hotel is disrespectful enough to ask for a second deposit for a different room and arrogant enough to treat its customers as thieves. I definitely do not recommend it. In terms of hotel standard, it is really 4 stars at most, definitely not 5 stars. The rooms are 3 stars.

The room was very nice, vibrant colors, bed was awesome, all very clean. But the big mistake they made with the renovation were the doors. They slam with a very big bang, so when anyone else on the floor enters the room, it all shakes. And then they are not isolated, you can understand discussions happening outside the room. And then, for the breakfast, dinner, lunch: only christmas music. But of the worst kind. There is no place in the region to escape this in the morning, so you have to deal with the christmas music. And for 17 euro's, it's not even worth actually what you get after your ears are in pain with ”jolly happy christmas” three times during breakfast.

Net hotel en nette kamer. Tips: we konden 's ochtends niet meer in de kamer. Dat zou komen doordat mensen het kaartje bij de telefoon stoppen en daardoor leeg gemaakt wordt. Goed om mee te delen bij inchecken dus. Waarom is de bar op vrijdagavond maar tot 23.30u open? Niet fijn als je na bezoek aan concert in Ahoy rond half 12 of later in het hotel terug komt. Veel stellen kwamen zich dus voor niets melden aan de bar en konden gelijk naar bed. Niet echt klantvriendelijk en komt beleving niet ten goede. Jammer!