Hotel Perniagaan di Rotterdam

The reception is extremely disrespectful. As a businessman traveling around the world, I think I have experience in many hotels. The hotel is a 4 star hotel. It definitely does not deserve 5 stars. The rooms are small and simple. The beds are mediocre. The breakfast is Cafe style. They take a deposit of 100 euros at the entrance. I was satisfied with the room the next day. I asked for a change because I couldn't stay. They asked for a second deposit for a new reservation. I said there was a deposit included. It was for the first reservation. We will refund it to your account after a week. The same hotel is disrespectful enough to ask for a second deposit for a different room and arrogant enough to treat its customers as thieves. I definitely do not recommend it. In terms of hotel standard, it is really 4 stars at most, definitely not 5 stars. The rooms are 3 stars.

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Very convenient location- just two steps from central train station, so many shops and restaurants around Room is ok, good size but nothing impressive, just a regular chain hotel

The place was pretty accessible (near to the train station) and reasonable price as compared to those in Amsterdam. Room is relatively small but still ok for a couple. Breakfast was surprisingly not bad for a complimentary one. Would consider staying here again when I come back.

The hotel’s room is big and clean. Though the design is a bit old-fashioned but that is ok with us. Staff are friendly and the location is great ! Really convenient ! Everywhere we wanted to go to is within walking distance or could take the MRT train from the Stadhuis station. This station is the nearest to this hotel. From the Central Station to this hotel, it is about 8 to 10mins walk. There are many eateries, restaurants, supermarket and shopping areas nearby. Many burgers outlets around. Some even open till 11pm. Do take note that other eateries close earlier like 8pm or 9pm. Though there is no air-con but there is a standing fan available. The TV is clear and is in working condition. Beds are comfortable and the bathroom is spacious. The only thing that disappointed us was the elevator. It was not working for the 3 nights stay here. The staff was very kind, she arranged for us to stay on the 1st floor. Hence, fewer steps for us to carry our luggages up.

Really nice hotel. The view is stunning. Great amenities. Nice breakfast. Very near to the metro. Trams stop in front of the hotel. Very accessible. But the check in is at 3pm. Unlike other hotels, we can check in a bit earlier. But here, we had to stay at the lobby until the check in time. Good thing, you can drop your luggage at the reception desk and stroll around the city. Overall it’s good, worth the price!

We were traveling in Rotterdam for work/vacation and the Usual had rooms for our family of four (2 adults and 2 children). Maybe it is just us, but we have found it sometimes difficult to find quad rooms in our travels and don't like to have to book 2 rooms... So it was fortunate that the Usual had a room for us. I say fortunate because the rooms are quite large (a bed and a pull out sofa bed) that still left enough room for our luggage and moving around. There were 2 sinks, a refrigerator and dishware which really helped us out. Not that cooked in the room, it was just great to have for snacks and light eats. I believe the hotel is new as the furnishing was all modern, in excellent condition and very clean. I personally liked the style and amenities of the rooms and hotel. We were on the 6th floor which gave a small view of the city. The staff are very pleasant and helpful, though I would note that check-in is self-check-in and naturally we couldn't find our QR code that the hotel sent us...but there was someone to help us find our way. We only had drinks at the bar, which were good and reasonably priced. We did not get breakfast largely because of the price and that there are many local bakeries/coffee shops available. The hotel is in an excellent location, easy access to the tram/metro and many sights including the Maritime Museum. We stayed 5 nights and would have liked to stay longer. Highly recommend. Many thanks!

Absolutely fantastic service from the moment we walked in. They took care of our ever need as we had a 20month and 9 year old on the trip with us. Very polite and friendly staff. Location is EXCELLENT. Listed as a 3* but surprised us, from aesthetics to decor to staff defo exceed our expectations. A big thank you to Francesca (apologies if misspelt) really helped out during babies feed/milk times. 🥰

Zeer net en ruim opgezet hotel met voldoende parkeergelegenheid. Schone kamers, niet super de luxe; maar van alle gemakken voorzien je kunt een bakje koffie of thee op de kamer klaarmaken en met fijne bedden (1102). Vriendelijk en behulpzaam, Nederlands sprekend, personeel. Je kunt tot 23.45 nog een drankje bestellen in de lounge, mocht je dat willen. Het ontbijtbuffet is behoorlijk uitgebreid met diverse broodjes (hard/zacht/hartig/zoet), English breakfast, verschillende soorten yoghurt, fruit en beleg en american pancakes en een grote diversiteit aan warme en koude dranken. Er loopt voldoende, vriendelijk personeel rond waardoor je je erg welkom voelt. Wat helaas, vooral voor onze kinderen, erg vervelend was, was dat er een mevrouw in het hotel verbleef die nare en beledigende dingen naar ons riep toen wij na het ontbijt terug gingen naar onze hotelkamer. Het kwam op ons over alsof zij behoorlijk onder invloed was van iets; ze liep/ danste intimiderend in de foyer rond in haar badjas en met een handdoek om haar haar gebonden alsof ze de hele nacht al sinds de avond ervoor onderweg was naar de badkamer. Ze lachte onze zoon uit toen hij bijna tussen de liftdeur kwam wat voor hem echt heel vervelend was. Voor een net hotel als dit was dat wel een afknapper na zo'n geweldig ontbijt en verblijf. Als ik de eigenaar was had ik haar eruit gezet. Wat ook jammer was, waren de omgevingsgeluiden. Rondom het hotel is men bezig met werkzaamheden waardoor je (zelfs op de 11e verdieping) vroeg gewekt wordt door vrachtwagens die af en aan rijden.

Great location, easy to get around in Rotterdam. If you are a bit sensitive to noise , better ask for a room far away from the elevator. Highlight is definitely the breakfast buffet team - thanks a lot for the great service and smiles despite a high stress level in the morning.