Hotel di Sainte-Foy-les-Lyon

I wasnt expecting much, i was really surprised. The hotel room was clean, spacious, safe. You have a secure parking. The hotel stuff is extremely helpful. The food in the restaurant is superb and the breakfast is awesome! For me important, they are pet friendly, and they allow pets in the restaurant. A pleasant surprise! Keep up the good work!

I recently stayed at the Eklo Lyon hotel and I have to say, I was thoroughly impressed. The hotel is incredibly clean and well-maintained, with a modern and stylish decor that creates a comfortable and inviting atmosphere. But what really stood out to me was the friendly and accommodating staff. Everyone I interacted with was genuinely welcoming and eager to make my stay as enjoyable as possible. The location of the hotel is perfect for exploring Lyon, with the Tram conveniently located right in front of the hotel. This makes it incredibly easy to get to the city center and explore all that Lyon has to offer. Additionally, the hotel has a great vibe, with a relaxed and laid-back atmosphere that made me feel right at home. The breakfast at the hotel was also a highlight. There were plenty of options available, with something to suit every taste. From fresh pastries to eggs, everything was delicious and well-prepared. Overall, I highly recommend the Eklo Lyon hotel. The combination of its clean and comfortable rooms, convenient location, friendly staff, and delicious breakfast make it a fantastic choice for anyone visiting Lyon.

My expectations were low and I was still disappointed. We had booked two rooms for a two day stay to attend a concert. The first room was ok, except for the smell of tobacco. It was also missing a plug so the bathtub was useless. The second room was filthy. Plenty of dust and grime on the walls several places, but that I could have accepted had it not been for the floor. The entire room was carpeted and on one side of the bed it was soaking wet. It stayed wet for our stay, even after maintenance checked it out. My husband accidentally stepped in it and his white sock turned brown. They also used some sort of perfume in the rooms and the hallways, which were nauseating. The food was edible. Pretty flavorless and bland. We ordered a charcuterie board and the sliced cheese had dried edges. The bread was also extremely dry, like cut to days ago and left on the counter. Breakfast was ok. Pancakes and eggs were good, but the rest wasn't much to write home about. Overall a very disappointing experience. Except the lobby and the staff. Lobby is gorgeous and the staff was extremely pleasant.

Accueil nul: nous avons attendu 20 minutes et dû appeler par téléphone 3 fois afin de signaler notre présence à la réception pour que la concierge apparaisse enfin! Accueil glacial, on a bien senti qu’on la dérangeait. Chambres spartiates des années 70, qui plus est glaciales malgré le chauffage à fond. Traces d’humidité au plafond juste au dessus de la tête de lit. Lit au matelas défoncé, pour sûr on sent bien les ressorts. Salle de bain très datée aux émaux usés, traces noires sur les murs laissées par un accessoire mural (sèche cheveux?) disparu, joints de douche moisis, cheveux et poils dans le lavabo et la douche!… Et c’était la même chose pour mes 4 collègues qui avaient également réservé. A éviter absolument. Et c’est un 3 étoiles!!!???

Dari ketibaan kami hingga keberangkatan, semuanya sempurna. Perkhidmatan ini bergantung pada harganya. Hiasannya mewah dan persekitarannya tenang ... Bagi kawasan spa, ia sangat peribadi dan sangat sesuai untuk hujung minggu ulang tahun perkahwinan. Sarapan dan restoran yang sangat baik! Bagi kakitangan, lebih dari cukup: semuanya dijaga untuk memuaskan kita +++ ;-)

Really good location, 10 mins walk to the train station. Close to one restaurant, bars and super market. The room that we had was very spacious, and the bed was comfortable.

Après 3 nuits (payées d'avance)passées à l’hôtel du 5 au 8 juillet 2023 j'ai prolongé d'une nuit du 8 au 9 en accord avec l’hôtesse d'accueil paiement au départ avec les petits déjeuners Dans cette nuit du 8 au 9, alors que je dormais, je reçois un appel à minuit et demi du veilleur de nuit pour me spécifier que : comme je n'étais pas venu, il faudrait que je passe régler la chambre. Je lui précise qu'il me réveille et que je suis bien dans ma chambre entrain de dormir. Il m'intime l'ordre de descendre payer de suite ma chambre. Je lui rappelle qu'il vient de me réveiller et que je règlerai avant de partir, comme convenu lors de la demande de prolongation. Il réagit : ”si vous ne descendez pas payer de suite, je monte”. Une vingtaine de minutes plus tard, il vient tambouriner à ma porte. Je me réveille à nouveau et après avoir ouvert, je lui précise qu'il n'est pas question que je descende payer maintenant. Suite à ces incidents à répétition je ne retrouve pas le sommeil à cause de la surprise et de l’énervement liés à son attitude Le matin j'en parle à l'employée de l'accueil qui s'étonne d'un tel comportement. J'estime ne pas être redevable de cette nuit d’hôtel mais l'employée me dit que si je ne paie pas ce sera à elle de payer. Ne voulant pas la pénaliser je paie et elle me promet un appel du directeur Monsieur NOLHO qui ne manquera pas de me dédommager. J'attends toujours son appel malgré 2 relances téléphoniques de ma part. Une telle attitude est inadmissible.

First off- the rooms are small, but ok. A/C is non existent. It simply does not work. It was also very loud from street noise . So, We accidentally left our passports behind in the safe and we were assured that they could ship them to our hotel in Avignon overnight. Our passports got sent to UPS (after paying a premium directly to the link that the general manager of the hotel provided us with and an email exchange with the same GM saying that “the postman picked the package up this afternoon and you should have it shortly “. Only to discover a UPS email saying our package would not arrive until 3 days later (the day of our flight). Had the manager told me that this was the potential outcome I would have taken the TGV to retrieve the passports from Le Royal hotel myself. I’m appalled by the lack of follow through and customer service that transpired during our stay. This place , while centrally located is embedded with amateur hospitality.

Belle chambre au design moderne et épurée. Literie hyper confortable!!! Très appréciée! Chambre dotée d’un agréable balcon. Je recommande fortement cet hôtel.

Super hotel propre calme personnel a l ecoute le soir font des pizza et food truck le soir aussi sur parking super pratique