Pengguna Tetamu
29 Februari 2024
Wow, this place is just gorgeous. We were welcomed warmly at the door, led straight to reception, fast check-in, cases put in luggage room until our room was ready and had our key cards so we could access the park immediately if we wished to do so. We spent the time walking around the hotel & grounds, which are fabulous and had a couple of cold beers. Great start to the holiday! We received a text a couple of hours later to say our room was ready and what a beautiful room it was. Spacious, immaculately clean, comfortable, 2 big beds, big tv, small fridge, bathroom with a massive shower and really efficient air conditioning. We were on a half board basis so needed to book our meals for each morning and evening. When you enter your hotel room there is a code on the dressing table - simply scan it with your phone and it enables you to choose your options for meal times and how to book them. We never had any problems getting the time slot we wanted and found we could go into the app any time and change it to a different time slot if we needed to. At breakfast you simply present your key card for scanning and at dinner show the code on your phone. The buffets for breakfast & dinner have masses of choice and high quality produce. You are allowed 40 minutes for breakfast and 1 hour for dinner. After our first dinner we wandered around the buffet and familiarised ourselves with exactly where everything was - this will save loads of time when it comes to your next meal. The buffets are run with excellent efficiency. You’re greeted at the door by a staff member who checks your booking, another member of staff leads you to your table and leaves a slip of paper on the table - this is then used by the next member of staff who takes your drink order, than another brings your drinks - it is run like a well oiled machine - very impressive. The walk to the park is fabulous - only a few minutes away through the Gold River complex (you can use all of the Gold River facilities as well as Colorado Creek) where you feel like you are in an old Western town. The atmosphere is amazing! Security at the Portaventura gate sometimes check your bag. You then just swipe your card key and you’re in the park. All staff in this hotel are excellent - friendly, efficient and made us feel so welcome from start to finish. I would have no hesitation in recommending this hotel - we had a wonderful time here and will definitely be back.
Terjemah