Hotel berhampiran Alamo Square Water Fountain, San Francisco

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One week trip alone in this magic city SF. Union hotel is ideal for his location ( Mission / Castro) , direct with BART to airport. Staff are amazing and so nice. Rooms are small but clean and functional. Showers and toilets the same. I really recommend for cost-effectiveness!!!

I want to share my recent experience at this hotel, which I regretfully cannot recommend. The hotel has an attractive location but is marred by a lack of basic amenities and poor customer service. During our six-night stay, we discovered on the second morning that there was no hot water. We informed the receptionist, Andy, but were met with a dismissive and rude attitude. We were informed that there would be no hot water for the rest of the day, and this lack of basic amenities was for a total of three days of the six days of our stay. Please note that according to California Civil Code §1940.2, it is the responsibility of the hotel to provide and maintain hot and cold running water for guests. To make matters worse, when we requested to check out early due to this issue, we were offered no refunds as our stay was prepaid on expedia. Expedia told us that the property was to decide while the property said it was expedia.. As I am a hotelier myself, I know it is the hotel’s call in the end. We were offered a shower facility in a separate building which was very inconvenient as we had to walk out of our building and take elevators to get there.. This was not a suitable alternative to the basic amenity that we had paid for. To add insult to injury, at time of check out, Andy offered us only $80 as a refund on a reservation worth over $1500, what a humiliating act, we could not believe it! Better not to offer anything, because really it is a shame to offer this to people.. We were one of the many customers to complain, and we saw that the receptionists had no sympathy towards anyone.. Yes, all businesses are there to make money, but not like this. What they did is close to stealing from someone! I cannot recommend this hotel to other travelers, and I will continue to write on other platforms to warn people..

Wonderful experience at King George's. Location was good, super short walk to 7-11. Front staff was super friendly and gave us advice as it's our first time at SF. Coffee, water dispenser and bar in the lobby, ice machine at 2nd level. There is no fridge in the room.

Amenities are really lacking - the room lacked basic items, including no free water in the room, no slippers, only one dressing gown (despite being booked for two people). Temperature controls were inconsistent. The lighting was either on or off - no way to turn off just a few. Service was predominately pretty poor - staff were grumpy and aloof from our arrival onwards. But Sammie was fantastic - when we encountered an issue with the heating in our original room she was super accommodating and friendly. Redeeming qualities - the room was really clean, housekeeping were great, the view from the roof was great, and the location was walking distance from so many places (MOMA, Union Square, Oracle Stadium, Chase Stadium, Pier 33 for Alcatraz, ferry building etc) as well as good food options.

I booked in for 2 nights here as a solo female traveller. I had confirmation emails etc. as proof that I had booked a single room - I arrived at the hostel around 6.20pm on a Friday to find I had been placed in a large mixed dorm. The guy on the front desk was polite but totally unhelpful apparently under instruction from his manager. I offered to take any of the female dorms but was told all were sold out. I could not take the bed offered by them in the large mixed dorm, and they offered no like for like alternative. I was told that if i cancelled my stay/didn't check in I would lose my full amount paid as it was outside the cancellation period - they didn't grasp that within the cancellation period I was getting the room I booked, so it wasn't a cancellation on my behalf and was instead them not supplying what was purchased. I wasted so much time here to be offered no help while going through ********** customer support - I eventually gave up at 9:30pm when my employer forked out for a bed in another hotel for me. ********** were meant to get a full refund for me, as they failed to uphold their part of the sale, but 2.5 weeks later I've had or heard nothing from the hostel. To pay for something which is totally unavailable, with no budge room and no option for a refund, is a total scam. Do not book here as a solo female traveller as you will not be respected or safe.

Location is good. Good neighborhood with many bus routes nearby. Room maybe small but this hotel is clean and cozy. Nothing fancy but It’s good for the money.

Hi, the hotel is very clean and hosts very friendly. Unfortunately the neighborhood is not good at all, but this hotel seems like an oasis in the block. I was offered an upgrade from a shared bathroom to a room with private bathroom.

The Hotel Fusion is well located in the Heart of Union Square, San Francisco. The hotel is small, but very quiet, and located near some great restaurants. The Hotel is very clean, and the staff is friendly and helpful. The amenities include a coffee or team maker, refrigerator, and I had two TVs in my room.