Hotel berhampiran Caltrain/Hayward Park, San Francisco

BEWARE HOTEL WILL OVER BOOK CAUSING YOU TO NOT GET THE ROOM YOU PAID FOR. They gave our double queen bed to someone else and only offered a king with a pull out as compensation Not ideal at all for the price you pay as the fold old is extremely uncomfortable and ruined the trip.

房價整潔，很好

Hotel ini betul-betul di tepi laut dan pemandangannya bagus. Terdapat bas lapangan terbang, yang beroperasi setiap setengah jam, yang sangat mudah. Pemandu perlu memberi tip dan akan membantu membawa bagasi, satu dolar setiap kotak.

Kristin and family traveled to San Francisco to attend her nephews wedding and stayed at the Residence Inn San Francisco Airport/San Mateo. As Marriott Gold members they were upgraded to the loft suite and it was perfect for our family. Location: about 10 minutes south of the airport, this location was very convenient and allowed for easy travel to/from all of the weekend wedding activities. Beds and bedding: happy to have 2 regular beds so Tino didn’t have to sleep on a pull out coach. Beds, pillows and bedding was super comfy-as all Marriott beds are. There was also a pull-out couch that was not used. Bathroom: there were 2 full bathrooms in the loft suite and they both had adequate lighting/space-but the loft bathroom had more counter space. Full closets and full length mirrors in both. Kitchen(ette): FULL sized appliances on the small kitchen had everything you would need for basic meal prep. When trying to stay on track with your nutrition this is so helpful! There was a Safeway just around the corner to pick up perishables and have healthy meals. dining: The free hot breakfast (weekends only) had plenty of options. REAL scrambled Eggs, sausage, hot pre-wrapped breakfast sandwiches, fresh waffles, cereal, oatmeal, fresh fruit, yogurt and more. There is no other restaurant on site but they also had a small market with snacks, essentials and a few microwaveable meals. Parking: ample and we always got a spot right my our unit. It was free for gold members but you do have to pay otherwise-not sure how much!a Room: We had the loft suite with 2 queen beds and a pull-out sofa bed and there was PLENTY of room. Fitness center: Less than impressive, but we made due. VERY SMALL…barely 2 people could be in there together. Dumbbells up to 40lbs with few increments in between. One treadmill and one elliptical. For a quick workout or cardio session you could make due. There are a few gyms nearby that you can get day-passes at. We went to 24 hour fitness just 8 min. Away once day for our heavier workout and it was $25 for a 24 hour pass-if you time it right, you could get 2 days out of that. @Fit.Foodie.Chicks.Travels

Very clean very friendly housekeeping excellent hotel a little dated but you won’t be disappointed. Laundrie ice and soda very bountiful front desk Brianna very funny and accommodating. Get your moneys worth.

The hotel itself was ok - room was a little rundown, walls are thin, but decent size. Wifi cut out frequently and was very slow. Breakfast was decent. Staff were friendly. I had to check out early due to my plans changing and was charged a $50 early departure fee which I think is ridiculous considering that I'm a diamond member and paid over $300 for one night. I've never had a hotel charge me a fee as long as I checked out before checkout time the day of leaving.

The Catrina Hotel offers free WiFi and is conveniently located 10 miles from the San Francisco International Airport. All rooms are equipped with cable TV. Warmly decorated rooms at the The Catrina Hotel boast hardwood floors, free bathroom amenities and HBO channels. Guests can enjoy a free newspaper and free outdoor parking is also provided. Downtown San Francisco is 30 minutes from the hotel. Broadway by the Bay is 6 miles away and Silicon Valley is 15 miles away.

Good customer service and clean hotel. Will be good to have hot water boiler though there is coffee machine in the room.

I am a long time Holiday Inn member and this is the first time I feel bad from staying in a Holiday Inn. My complaint centers' on the staffs and just the lack of professionalism. First of all the staff don't even greet you when you walk in , the first thing that came out of this male staff was ” what's the name under in your reservation ” and then drivers license and credit card. There was no smile or just act courteous. I am very surprised at the lack of training for these staffs working for a large international hotel chain !! The staff looked like they were required to work as part of a work release program from the county jail because there were no incentive for them to do anything else !! My wife came down the next evening to ask for an additional tea bag for the room and the same male evening staff told her with a stone cold face NO and walked away !! We were just dumbfounded and had to double check the building signage outside if it did really say Holiday Inn !! We had better service from an independently owned roadside motel than this !! We were fortunate that we only stayed for 2 nights. I understand that it's so difficult nowadays to hire people to work but these staffs here at this particular Holiday Inn is really scrapping the very bottom of the barrel !! We'd stayed on a previous trip at a nearby Holiday Inn on Belmont, CA just a few blocks away from this location but just didn't have vacancy for the days we needed. We checked out and there was no basic courtesy like ” thank you for staying with us and have a nice trip ”. The fact is you'd get better service even from the average Walmart store. I expect better staff service coming from an international hotel company like Holiday Inn.

I stayed at this hotel for 4 days and 3 nights and never received room cleaning service. The hotel staff told me that I could get a room cleaning service once every other days, but it was not kept properly. This hotel is located next to a highway and does not have double glazed windows, so there is some noise from passing vehicles. And I paid for the hotel in advance, but apart from the cost of the hotel stay, they paid me 50 dollars separately without notice. I think the amount was probably a cost in the name of a deposit, but the cost has not yet been refunded even after 4 days.