InterContinental Mark Hopkins San Francisco

Ulasan InterContinental Mark Hopkins San Francisco

InterContinental Mark Hopkins San Francisco

999 California St, San Francisco, California, 94108Lihat Butiran Hotel
InterContinental Mark Hopkins San Francisco
InterContinental Mark Hopkins San FranciscoInterContinental Mark Hopkins San FranciscoInterContinental Mark Hopkins San Francisco
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Kami Memadankan Harga
1 malam

Ulasan Tetamu

8.6/10
Very Good
94 ulasan
Ulasan yang disahkan
Location8.8
Amenities8.0
Service8.6
Cleanliness9.1
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Susun mengikut:
All reviews(94)
Positive reviews(90)
Reviews with photos/video(27)
Great location(26)
Great service(20)
Clean and tidy(14)
Awesome stay(11)
Negative reviews(4)
Eva Kirana
Standard Two Double Room
Daftar masuk pada Okt 2025
Solo traveler
1 ulasan
9.5/10
Amazing
Disiarkan pada 14 Nov 2025
Cool amazing experience!
Jawapan daripada Pihak Penginapan: Thank you for sharing your excitement! We’re thrilled to hear you had an amazing experience. We appreciate your feedback and hope to welcome you back again soon!
Guest User
Classic King Room
Daftar masuk pada Okt 2025
Business traveler
3 ulasan
8.5/10
Very Good
Disiarkan pada 8 Nov 2025
Great location, but as usual the gripe that destination fee wasn't disclosed. Good room size but right next to elevator despite specifically asking for something further away.
Jawapan daripada Pihak Penginapan: Thank you for taking the time to share your feedback. We’re glad you enjoyed our location and the size of your room. We’re sorry to hear that the destination fee wasn’t clearly communicated and that your room placement didn’t match your request. We understand how important these details are and will review them with our team to improve the experience for future stays. We appreciate your comments and hope to have the opportunity to welcome you back.
Sherry Tsai
Classic Two Double Room
Daftar masuk pada Apr 2025
Business traveler
11 ulasan
9.0/10
Great
Disiarkan pada 9 Mei 2025
The house keepers were awesome! The front desk was very helpful. But bathroom water always hot even though they put a letter in the room but cold water was very tiny and hard to remain temperature consistent.
Jawapan daripada Pihak Penginapan: Thank you so much for your kind words about our housekeeping team and front desk staff – we’re thrilled to hear they made a positive impression during your stay!We also appreciate your feedback regarding the bathroom water temperature. We apologize for the inconvenience and understand how important consistent water temperature is for a comfortable experience. Your comments have been shared with our maintenance team to help us address the issue more effectively moving forward.We value your input and hope to have the opportunity to welcome you back for an even better stay in the future
evan.l
Classic King Room
Daftar masuk pada Apr 2025
Business traveler
4 ulasan
10/10
Outstanding
Disiarkan pada 27 Mei 2025
Room was decently sized albeit being older furnishing.
Jawapan daripada Pihak Penginapan: Thank you for your feedback! We're glad to hear you found the room to be a good size. We appreciate your comments regarding the furnishings—please know we’re continually working on improvements to enhance our guests’ experience. We hope to welcome you back again soon!
JHK.US
Classic King Room
Daftar masuk pada Okt 2025
Business traveler
11 ulasan
10/10
Outstanding
Disiarkan pada 8 Nov 2025
David works at front desk was the kindest gentleman ive ever met hotels
Jawapan daripada Pihak Penginapan: Thank you so much for your kind words. We’re delighted to hear that David at the front desk made such a positive impression on you. We’ll be sure to share your compliments with him—kindness and great service are exactly what we strive for. We appreciate you taking the time to recognize him and hope to welcome you back again soon.
Anonymous User
Classic King Room
Daftar masuk pada Jun 2025
Couple
5 ulasan
9.5/10
Amazing
Disiarkan pada 5 Jul 2025
Nice hotel with old style. Bed is comfortable and room is pretty clean. For the price you pay, you expect to have water bottles available for free. You can shut the curtains off completely. You can’t make the room dark. The location is pretty but it’s uphill so it will be quiet a workout.
Jawapan daripada Pihak Penginapan: Thank you for taking the time to share your feedback. We're glad to hear that you appreciated the classic charm of our hotel, found the bed comfortable, and the room clean.We understand your concerns about the lack of complimentary water bottles and the room not being completely dark due to the curtains. Your comments are valuable, and we’ll certainly take them into account as we work to improve the guest experience
Binaben
Cozy Queen Room
Daftar masuk pada Dis 2024
Family
14 ulasan
10/10
Outstanding
Disiarkan pada 19 Mac 2025
Great place to enjoy
Jawapan daripada Pihak Penginapan: Thank you for your kind words! we strive to give comfort for your stay!
Guest User
Classic King Room
Daftar masuk pada Feb 2025
Family
23 ulasan
7.5/10
Disiarkan pada 11 Mac 2025
Very pretty interior and nice antique touch, views on the Top of the Mark to die for. Rooms were spacious, which was nice to see. However, not having a breakfast buffet was a tad disappointing, as somebody who likes having a wide array of choices in hotels of this standard. The location is quite steep up in the Nob Hills, so it will get quite the workout out of you! 😄 Overall, a pleasant experience.
Jawapan daripada Pihak Penginapan: Thank you for your thoughtful review! We’re so glad you enjoyed our charming interior, antique touches, and the breathtaking views from the Top of the Mark. It’s also great to hear that you found the rooms spacious and comfortable. We understand that a breakfast buffet would have been a nice addition, and we truly appreciate your feedback. And yes, Nob Hill definitely offers a built-in workout! We hope to welcome you back again soon!
Guest User
Classic King Room
Daftar masuk pada Nov 2024
Solo traveler
15 ulasan
9.0/10
Great
Disiarkan pada 4 Jan 2025
I stayed at this hotel for New Year’s Eve. Great location, the hotel is beautiful and with a lot of history!
Jawapan daripada Pihak Penginapan: Thanks for staying with us. We appreciate your feedback!
Anonymous User
Classic King Room
Daftar masuk pada Nov 2024
Couple
4 ulasan
8.0/10
Very Good
Disiarkan pada 26 Dis 2024
The room is very clean. However, No vending machine for snacks or drinks at the hotel. Can not find the bellman for baggage storage after check out for 15 minutes
Jawapan daripada Pihak Penginapan: Thank you for your feedback! We're glad to hear that you found the room very clean. We apologize for the inconvenience you experienced with the lack of vending machines and the delay in reaching a bellman for baggage storage. We understand how important these services are, and we will work to improve these aspects of your experience. Your input is valuable to us, and we hope to have the opportunity to welcome you back in the future!
Guest User
Classic King Room
Daftar masuk pada Apr 2025
Business traveler
1 ulasan
10/10
Outstanding
Disiarkan pada 26 Jul 2025
The hotel room was big and it was enjoyable to stay.
Jawapan daripada Pihak Penginapan: Thank you for your kind feedback! We're glad to hear that you enjoyed your stay and found the room spacious and comfortable. It means a lot to us that you had a pleasant experience, and we hope to welcome you back again soon!
Guest User
Classic King Room
Daftar masuk pada Sep 2024
Business traveler
1 ulasan
10/10
Outstanding
Disiarkan pada 16 Okt 2024
Hotel has a great location and the top of the mark bar on the top floor has spectacular views.
Jawapan daripada Pihak Penginapan: Thank you for your wonderful review! We're thrilled to hear you enjoyed our great location and the spectacular views from the Top of the Mark bar. We hope to welcome you back soon for another memorable stay!
Saad Mansuri
Classic King Room
Daftar masuk pada Apr 2024
Business traveler
1 ulasan
8.0/10
Very Good
Disiarkan pada 20 Mei 2024
Everything was good just that hotel did not know i had 2 nights stay their system was showing one night. For that i had to keep contacting trip.com to resolve the issue. So cause me unnecessary stress when i had to focus on work but i was invested in get the stay issue resolved.
7393****
Classic King Room
Daftar masuk pada Okt 2023
Business traveler
2 ulasan
10/10
Outstanding
Disiarkan pada 6 Dis 2023
old classic style, room is old but clean, and the location is perfect
Guest User
Classic King Room
Daftar masuk pada Sep 2025
Business traveler
1 ulasan
10/10
Outstanding
Disiarkan pada 31 Okt 2025
Great hotel!