Hotel berhampiran San Francisco History Museum, San Francisco

Location is super convenient, it is inside chinatown. There are no crazy peeps lurking the area. Lots of food in the vicinity, coffee shop just beside the hotel! Very near to the tourist spots which is also a plus! For the room, it is clean. Bed super comfy, no itchy feels. Room has no aircon, but it gets really cold during night time because of the weather. Toilet is also clean. Things are also secured, I left everything inside the room, still intact when we went back. Only thing i dont like is the curtains, not that clean and have stains, and the faint smell but this can be improved. Amenities are ok, there is a watter dispenser in the lobby area so you dont need to buy water.microwave is also available. Overall, hotel is highly recomnended!

This was my first time visiting San Francisco and I booked my stay at CitizenM at the advice of my friend, whom also traveled with me. I found the location convenient, in the heart of the city. The staff (Ambassadors) were all friendly and went out of their way to ensure that guests had a nice stay in the hotel. The breakfast was delicious every morning and I really enjoyed the room I stayed in. Overall, I would recommend CitizenM to anyone and everyone, and I cannot wait to stay at another one again soon!

Location of the hotel is good. As told, left side of the hotel is more safe than the right side as there are not many homeless people on the left side. The hotel provides daily cleaning and refills bath amenities automatically. The air conditioning is quite cool but can be adjusted, nevertheless, the blanket is not thick enough which slightly affected sleeping quality.

The location is not the best, it’s the street is loud at night and there are homeless right outside the door. As soon as you come inside it is much better. The hotel is very clean and is very welcoming. Concierge Punya made the stay worth it and always greeted us with a smile when we came back in. Amenities were lacking a little as there is no fridge or ac but other than that it was a good experience.

We stayed one night only to attend a concert at 'The Warfield', a venue next door. The neighborhood is a bit rough but the hotel is just next door to where we needed to go and it was the best option we found. The hotel itself is quite nice, modern, clean. No complaints. We stayed in the King Room with Skyline view. It had everything we needed. A fully stocked mini bar, some snacks. The shower was frankly my favorite thing about the room. We ordered burgers and a breakfast in bed and the food was fairly good. The only thing I didn't like was the mattress, it had a dent on my side of the bed and was a bit uncomfortable to sleep in. Besides that, we never heard any noise from outside. It was a Wednesday so I don't know if it's loud on the weekends. Overall was a good stay, great option if you're going to the Warfield. We left the car with the Valet, it was a bit expensive but again, easiest option. They take and bring your car when you need it. We didn't have to wait too long. As for walking around the neighborhood, like I said, it's a bit rough. So use common sense.

Fiquei hospedada 3 noites em um quarto feminino, camas no estilo cápsula. O quarto espaçoso e silencioso. O locker grande, sendo que coube meu mochilão, mochila comum e casaco. Em cada andar eles tem um lounge com TV, micro ondas, geladeira, café e chá à vontade. A localização é ótima, perto de mercado, transporte público e pontos turísticos a 20 minutos de caminhada. Adorei e recomendo!

房間整潔大小適中，酒店提供可複用的硅膠旅行水杯和飲用水，隨時接用，環保又方便。餐廳飲食不貴，聖代好吃，咖啡也不錯。最棒的是酒店位置，出門就是漁人碼頭，步行五分鐘是in n out，步行五分鐘可達鐺鐺車總站，太棒了。

I want to share my recent experience at this hotel, which I regretfully cannot recommend. The hotel has an attractive location but is marred by a lack of basic amenities and poor customer service. During our six-night stay, we discovered on the second morning that there was no hot water. We informed the receptionist, Andy, but were met with a dismissive and rude attitude. We were informed that there would be no hot water for the rest of the day, and this lack of basic amenities was for a total of three days of the six days of our stay. Please note that according to California Civil Code §1940.2, it is the responsibility of the hotel to provide and maintain hot and cold running water for guests. To make matters worse, when we requested to check out early due to this issue, we were offered no refunds as our stay was prepaid on expedia. Expedia told us that the property was to decide while the property said it was expedia.. As I am a hotelier myself, I know it is the hotel’s call in the end. We were offered a shower facility in a separate building which was very inconvenient as we had to walk out of our building and take elevators to get there.. This was not a suitable alternative to the basic amenity that we had paid for. To add insult to injury, at time of check out, Andy offered us only $80 as a refund on a reservation worth over $1500, what a humiliating act, we could not believe it! Better not to offer anything, because really it is a shame to offer this to people.. We were one of the many customers to complain, and we saw that the receptionists had no sympathy towards anyone.. Yes, all businesses are there to make money, but not like this. What they did is close to stealing from someone! I cannot recommend this hotel to other travelers, and I will continue to write on other platforms to warn people..

During our recent stay at The Bay Room (May, 2024), Zachariah, truly went above and beyond to ensure our comfort. He provided a baby crib for our newborn and made sure my family had everything we needed. He even took the time to personally give us a tour of the establishment and provided a map of recommended local locations to visit. The Bay Room was perfect, offering amazing views of Alcatraz, the Bay Bridge, and downtown San Francisco. This room is ideal for families with children or for a romantic night with your partner. The fireplace with an eco-friendly log adds a cozy touch. Zachariah’s exceptional service made our stay unforgettable. The establishment's commitment to guest comfort and satisfaction is evident. Highly recommended! 10/10!

The facility was nice and very close to the hotel. The shuttle gets very busy from the airport but it comfortable and the drivers are great.