Hotel berhampiran San Francisco War Memorial & Performing Arts Center, San Francisco

Location is very close to union square and walking distance to China Town and powel station. Staffs are very helpful.

We stayed in the Barnes for four nights in June 2023. Firstly, the hotel is really well located, right by Union Square with all its transport links and 20-30 minute walk away from the Embarcadero and Oracle Stadium. The room was clean and cleaned daily, staff were all very friendly, and it has a great gym (we stayed at the Galleria Park during our last stay in SF which was more expensive and the gym wasn’t fantastic). The bathroom was a little on the small side but the room was a decent size with a comfortable (but slightly on the softer side) bed, fridge, huge TV, coffee making facilities and a table with two bar stools. The hotel is good for the price you pay. We didn’t spend huge amounts of time in the room as we were busy sightseeing and it was perfect for what we needed. As other reviewers have pointed out, some parts of it are being renovated but we were not impacted by any noise so we had no complaints on that side. I note one other review mentioned noise from the road, we did experience that but it didn’t bother us.

It’s my second time back in this hotel but this time I got to stay at the Landmark room. The room is spacious, as usual the location is superb! Just at Union Square, walking distance to Chinatown and as well to the cable car. $25 daily for the fees is mandatory to be paid but you will get in return of a daily credit for that amount and two steel bottles and two cable car ticket one way! Amenities is superb, bed is amazingly comfortable!

Excellent hotel, the staff here are truly amazing and definitely make you feel at home, regardless of what time of day you come back they are always there to greet you. Special thanks to Jeffrey, whom worked during the night shift for the best of the best service. We are in love with this hotel and definitely will be coming back in soon time.

Location is super convenient, it is inside chinatown. There are no crazy peeps lurking the area. Lots of food in the vicinity, coffee shop just beside the hotel! Very near to the tourist spots which is also a plus! For the room, it is clean. Bed super comfy, no itchy feels. Room has no aircon, but it gets really cold during night time because of the weather. Toilet is also clean. Things are also secured, I left everything inside the room, still intact when we went back. Only thing i dont like is the curtains, not that clean and have stains, and the faint smell but this can be improved. Amenities are ok, there is a watter dispenser in the lobby area so you dont need to buy water.microwave is also available. Overall, hotel is highly recomnended!

Was here for holiday, chose this location as heard it is one of the safer areas. It was too bad, just that opposite the park there are quite of bit of homeless people sleeping. Location was alright, was accessible to Fisherman wharf, Golden Gate (took Lyft all the way). Around $10 to $25 per trip. Service was quite good, the staff was friendly and helpful. Even the cleaning staff was cheerful and greeted everyone. However for the room, it was not the best, not what i would expect of Hilton having frequent the brand in other countries. Unlucky as got one of the un-renovated rooms. Room was outdated. The shower is a one way, so you can't control the flow of the water. There isn't even a sink stopper to fill the tub. Overall because of the room, wasn't the best for me.

I want to share my recent experience at this hotel, which I regretfully cannot recommend. The hotel has an attractive location but is marred by a lack of basic amenities and poor customer service. During our six-night stay, we discovered on the second morning that there was no hot water. We informed the receptionist, Andy, but were met with a dismissive and rude attitude. We were informed that there would be no hot water for the rest of the day, and this lack of basic amenities was for a total of three days of the six days of our stay. Please note that according to California Civil Code §1940.2, it is the responsibility of the hotel to provide and maintain hot and cold running water for guests. To make matters worse, when we requested to check out early due to this issue, we were offered no refunds as our stay was prepaid on expedia. Expedia told us that the property was to decide while the property said it was expedia.. As I am a hotelier myself, I know it is the hotel’s call in the end. We were offered a shower facility in a separate building which was very inconvenient as we had to walk out of our building and take elevators to get there.. This was not a suitable alternative to the basic amenity that we had paid for. To add insult to injury, at time of check out, Andy offered us only $80 as a refund on a reservation worth over $1500, what a humiliating act, we could not believe it! Better not to offer anything, because really it is a shame to offer this to people.. We were one of the many customers to complain, and we saw that the receptionists had no sympathy towards anyone.. Yes, all businesses are there to make money, but not like this. What they did is close to stealing from someone! I cannot recommend this hotel to other travelers, and I will continue to write on other platforms to warn people..

位置很好，去39號碼頭、九曲花街、坐鐺鐺車走路就幾分鐘路程，酒店每天早上有免費的咖啡、熱水、茶提供，中午有凍的青瓜、蜜瓜水。晚上有免費的酒，可以品嚐。酒店比較新，乾淨。唯一不太好的是：房間空調比較吵、洗手池出水太小了。

We loved everything about our stay. Starting with the warm greeting, the fabulous service, the amazing accommodations and the incredible views. We can’t wait to come back for another visit. If you need to recharge your batteries I highly recommend this location.

This place is any great location centrally located in Oakland and it has a great view of the bay. The front desk staff was not very helpful when I was checking in, but this place is very clean and up-to-date. We were comfortable in our room and I would recommend a stay here.