Hotel berhampiran Hato Rey Urban Hub di San Juan

This was our first stay in this newly renovated “sister”hotel to the Condado Plaza Hotel across the street. I can easily say that this was the best Hilton Garden Inn I have stayed in. The location is just as you cross into the Condado section of San Juan heading east from the cruise ship terminals or at the end if heading from the airport (a $24 taxi ride). It’s a bit quieter than the heart of the Condado. The entire hotel is gleaming— a beautiful airy lobby that opens into the pool area, a breakfast restaurant, and a bar area. We lucked out on an upgrade to a high corner room with panoramic views of the ocean (picture attached) with a wrap around balcony. The room was nicely appointed and definitely upgraded from the previous property. This will be our new favorite when passing through San Juan on the way to adventures beyond. The only negative is the street noise on the side of the hotel but it was balanced by the view in my humble opinion— the view from the other side is of the lagoon also very nice.

Unfortunately, the high expectations I had for this place were lacking. First of all, I booked a deluxe room which included a TV in the room, sofa bed and was supposed to have its own entrance and privacy. As per the instructions on Hotels.com it stated that I should contact the property at least 24 hours in advanced for check-in details. I did just that and was met with a return message stating that I would receive the information prior to check-in on the day the reservation was to begin. Nevertheless, I didn't receive it until 4:15pm, mind you that the normal check-in times, as posted, are 3pm-10pm. Not only did I receive the check-in details about 1-2 hours late but also received a phone call with some confusing information. The lady informed me that my room had supposedly been ”overbooked” by the system and that my room wasn't available for my stay. That they would award me a room inside an ”apartment”, which is usually reserved for Airbnb and as compared to the deluxe room I had booked, included a larger space with a kitchen and other rooms which would be closed. I didn't really need a kitchen since I wasn't planning on cooking etc and was definitely skeptical and thinking how that happened since I had reserved the deluxe room days in advance and wasn't contacted for it at all. No other option was offered to me and I decided to go with it and give it a try... Unfortunately, upon arrival my skepticism was met with reality. All the access gates for the property are open, no locks, meaning anyone can enter the property at any given time. The only actual room which was open inside the ”apartment” didn't have all the amenities as the one I booked and the entire ”apartment” didn't have a single TV. Moreover, there were other people's belongings inside the room, ”apartment” and balcony, which in fact had a seating area but the cushions had been removed so it was useless. Another person's sandals, lighter and more surprisingly contraceptive pills were visible upon arriving. I found this to be unacceptable, specially during these times. I didn't feel comfortable and actually questioned the cleanliness and infection control, given that clearly no one had verified the lodging area and took care of the items which I previously mentioned. I felt unsafe at this time, not knowing if there was other people with access to the ”apartment”, given the fact that there were other people's items left in plain view. I contacted the property regarding the findings upon arrival and I didn't receive a response. I was confused about what to do since I definitely didn't feel safe and didn't know how to proceed since there's no front desk in the property. I never heard anything back and decided to vacate the property and seek lodging elsewhere. That meant having to pay for a hotel elsewhere and spend an additional quantity of money than we were expecting but it was a decision I made with my partner because ultimately we didn't feel safe!!!

Our stay at the Courtyard Isla Verde was during spring break March 31st ——April 3rd room was outdated with a musky smell immediately exiting the elevator the only day we got our room serviced housekeeping stole my Grandson’s Apple Watch and we flipped that room upside down to look for the watch when this was reported to the manager on duty they were very unconcerned and made it seems as if we were lying they never got back with us after telling my Daughter that security will get back with us the next day my Daughter had to be proactive and call them again she then spoke with the housekeeping supervisor who stated she was not aware of the incident only after my Daughter asked for Valet slips to show check in and out times to show the head of Security came and spoke with us we were gone from 10 am until about 6 pm and the watch last registered at the hotel at 1:45 and we were not there at that time the lady that is head of security proceeded to say that the person who serviced our room clean it about the same time the watch mysteriously disappeared but also made the remark that the housekeeper has been with them for a while it has been a week and we have gotten no response from our call and complaint to corporate office our the security lady who took our info Beware of this hotel not only do the employees steal and lie it’s in need of a major update we stayed in room 816 becareful the balcony rails are loose and they had two wedding receptions Fri and Sat night and the bldg were the reception was held is located right below the balcony of room 816 the music went on into the wee hours of the night

With a stay at The Looking Glass Hotel in San Juan (Santurce), you'll be within a 5-minute drive of Pan American Pier and Puerto Rico Convention Center. This hotel is 2.5 mi (4 km) from Condado Beach and 3.1 mi (5 km) from Port of San Juan.Take in the views from a terrace and make use of amenities such as complimentary wireless internet access.Enjoy a satisfying meal at Abracadabra serving guests of The Looking Glass Hotel.The front desk is staffed during limited hours.Make yourself at home in one of the 20 air-conditioned rooms featuring Smart televisions. Your memory foam bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature rainfall showerheads.

Really nice, eclectic and boutiquey and well worth a visit.

With a stay at San Juan Marriott Resort and Stellaris Casino in San Juan (Condado), you'll be a 5-minute walk from Casino del Mar at La Concha Resort and within a 5-minute drive of Condado Beach. This beach hotel is 2.5 mi (4.1 km) from Puerto Rico Convention Center and 2.8 mi (4.4 km) from Port of San Juan.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Before a night out at the casino, the 2 outdoor swimming pools are a perfect way to relax and recharge. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.Grab a bite to eat at Gingambo, a poolside restaurant where you can take in the pool view and dine alfresco. You can also stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink at the beach bar, the poolside bar, or one of 3 bars/lounges. Buffet breakfasts are available daily for a fee.Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in San Juan? This hotel has 10344 square feet (961 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 531 air-conditioned rooms featuring refrigerators and Smart televisions. Rooms have private balconies. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

A stay at Decanter Hotel places you in the heart of San Juan, within a 5-minute drive of Port of San Juan and Pan American Pier. This hotel is 2.6 mi (4.2 km) from Condado Beach and 3.1 mi (5 km) from Puerto Rico Convention Center.Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and concierge services.Enjoy a satisfying meal at Suma Mesa + Barra serving guests of Decanter Hotel. Quench your thirst with your favorite drink at the bar/lounge.Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.Stay in one of 19 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.

The staff were more than helpful, from the second we walked in Lewis immediately greeted us with drinks (free open bar) and gave us great tips on how to start our vacation. Also the communication between staff was top notch! I will most definitely be staying here again when I visit back.

Terletak di Isla Verde betul-betul di pantai dengan akses pantai. Berhampiran dengan lapangan terbang, agak dekat dengan tarikan lain tetapi ada yang sangat jauh. Jalur kedai/restoran yang bagus dalam jarak berjalan kaki. Kolam renang bagus dan kakitangan hotel bagus. Bilik pemandangan pantai sangat mengagumkan. Tidak mengalami sebarang bunyi atau gangguan yang kuat walaupun biliknya betul-betul di hadapan lif

Mendaftar masuk pada hari Jumaat dan disambut di kaunter penerimaan tetamu oleh Maribel! Dia memberikan perkhidmatan pelanggan yang hebat kepada seluruh parti kami sepanjang penginapan bersama Pedro. Mereka menginap di Embassy Suites melebihi jangkaan kami. Tidak sabar untuk kembali musim panas 2021!