Hotel Schwarzer Adler - Sport & Spa

We just came back from a wonderful week at Schwartzer Adler. In the last couple of years we've visited several hotels in the Italian and Austrian Tyrolian alps and the facility and hospitality at Schwartzer Adler is on par in most and better in some aspects. We were a large group of three families with 6 adults and 8 children. The rooms were well laid out and comfortable, although a tad warm (easily resolved by opening a window). The playroom proved a hit with the younger crowd and the caregiver there really handled the kids well and they loved going there every night. Tea time after ski was fantastic, really great to unwind and share the day's adventures, and the food at dinner was superb (breakfast is great, but we're not really breakfast people). There was always something to satisfy every guest. Pools (both indoor and outdoor) were warm (the acoustics in the indoor pool are harsh but I think that cannot be helped really) and offered hours of post ski fun, and the sauna areas (both for families and adults) was fantastic. Staff was super friendly and helpful, when things needed fixing they really responded quickly (we had a sink that didn't drain and before I hung up the phone to ask for housekeeping there was already someone at the door), and there was always someone with relevant expertise to answer any question we had. In summary, the Schwartzer Adler offered such an unforgettable experience for us that when we left the kids begged us to come again. We're looking forward to our next time at the Schwartzer Adler!

You always need a certain standard and the Schwarzer Adler meets all those of a alpine hotel. What really makes a difference to us is how the staff takes on their tasks and in particular how they interact with the guests. The staff at Schwarzer Adler are just outstanding. Personal touch without being intrusive and assisting with anything needed without hesitation. Always feels like a home from home!

We stepped down to the Schwarzer Adler over the easter holidays for a wellness weekend. Schwarzer Adler was the choice because of its huge spa and wellness. The hotel was quite good apart from a very few negative points. Welcome was quick and without problems but as well a bit cold. No whats going on, welcome drink or whatever other places in this range offer. Second thing was the wetzone in our room (204). The bathtub with the microscopic shower wall is definitely outdated. A cabin with a rain shower would have brought a fifth star in my judgement. Third thing is the size of the restaurant. We had halfboard with a five course diner. Second and third (soup and salad) was buffet. Nothing wrong so far, and I am usually not too lazy to get food myself. But presenting my choice to the whole place while making a respectable walk throught the huge place wasn’t really my thing. The rest is all on the positive side. Good standart, motivated people and first class spa makes it finally a worth visiting place.