Le Méridien Santiago

酒店有點舊，位置不錯，挺滿意

The hotel is located in heart of Santiago, and accessible to all shopping, restaurants, tourist attractions, and many more. The room is clean and staffs are very friendly and useful. They are willing to assist and make your journey easy. Kudos to Gonzalo Ceriani and Alexander Zambrano, who are the front desk staffs, both are very friendly and helpful. I would recommend to stay this hotel if you are in Santiago. Overall experience are exceptional!!!

This hotel badly needs renovation. Only one of three elevators worked during my stay. TV didn't work for 2 days. Lounge is under renovation, they offer snacks at the bar. Rooms also look old and tired. Breakfast reasonably good. Stuff is reasonably friendly. The concierge was very friendly and helpful. Because of some technical issue my stay booked via Marriott was booked as if via a third party. I didn't get any points or nights for this stay. Marriott is unable to rectify their own problem, the hotel sent my multiple emails promising this would be resolved, but it hasn't been. Will not stay again.

Hotel was very nice! Staff was great, rooms were nice (nice linens, quiet air conditioning, comfortable bed). Lounge was very nice with great happy out specials every day. The only things requiring improvement were the carpeting and in-room electronic capabilities.

A lot of properties to consider in SCL. I won’t go through my selection process, but it doesn’t necessarily have to do with status. I came across the Le Meridien, that the Marriott website labeled as ‘new’. Apparently new to Marriott (since December), but certainly not a new property. It was formerly a Crowne Plaza. Not sure if ownership changed, but the property had to be rebranded. It is just a couple of blocks from the ground zero of Santiago protests at Plaza Baquedano and something bad happened at the property. Not sure how true that is – I didn’t read it on the Internet; heard a couple of other guests discussing it. Anyhow, LTP, stay mid-March, 3 nights. Late arrival. I used the shared shuttle service to the property. Never again (and not the property’s idea or fault). Booked a class king city view room and received the same. I did ask about upgrades and the FDA told me that an upgraded room maybe be available the next night for the remainder of my stay. I wasn’t interested in moving rooms as I had full days of tourism and I was already behind due to a 18 hour flight delay. Note that I was recognized as a LTP, proactively offered late checkout at 4 PM, and everything else explained to me. Room was clean and comfortable. Staff was great! The property is well located. Everything that I wanted to see was within walking distance (for me that means within 2 miles/45 minutes on flatland). But Uber is also readily available. Barrio Bellavista and/or Barrio Artes are close by for a large variety of restaurants, shops, etc. That said, I can take care of myself, but I wouldn’t walk around after dark other than a direct walk back from one of the Barrios to the property. There was nothing remarkable about the room. It was clean and comfortable albeit in need of renovation. If you are into English-speaking TV, you’ll need to get over it. The room did have a Nespresso-like machine and additional pods were available for the asking (I asked for 2 and 10 were dropped off). My public review rule for 2024 is the automatic drop of 1 point when plugs (any type – I can use a converter) are not provided bedside. It is 2024, not 2004; plug bricks are like 10 USD from Amazon. Breakfast was a decent buffet in the restaurant, including made to order omelets. Oddly enough, there were no hot meats offered on the buffet. The FDA told me that the lounge was being renovated, but there was a lounge like feature at the bar. Between 5-7 PM, small bites and a narrow variety of beer, wine, and sparkling wine were offered – for all guests. Once the small bites were gone, there were not any refills. Unfortunately, there was a group of 4 who helped themselves to most of the small bites. I even observed the bartender mentioning nicely (and no language barrier) that the small bites were for all and would not be refilled. That fell on deaf ears. I can’t stand people that treat the lounge or like as dinner when that is clearly not the intent. C

Very nice hotel in the center of Santiago, our room 2008 was spacious, clean with a great view of the whole city. We spent a great five nights there and enjoyed the hotel very much. Stuff perfect, nice and friendly. More umbrellas by the pool would be nice.