Hotel berhampiran Parroquia María Mediadora, Santiago

all llegar solicite mi tarjeta de acceso y Jenice con una pésima actitud empezó a tratarme poco más que ladrón pues no creía que yo hiciera una reserva. Al confirmar los datos con mi cedula y tarjeta, le solicite el libro de reclamos el cual me lo dieron pero ella empezó ahora increparme sin más por querer reclamar. Si tienen personal que no sabe tratar a sus clientes o que derechamente no le gusta atender a personas, derechamente corresponder encauzar su trabajo, no puede ser que se desquiten con quienes les elegimos como lugar de descanso.

4,5/5,00 O Best Western Estacíon Central é um ótimo hotel. Ele possui quartos amplos e é bem confortável. O café da manhã é servido até às 10h e é bem farto, conta com variedades de frutas, cereais, pães, frios, ovos e linguiça. Os funcionários são bem receptivos e atenciosos. Eles disponibilizam uma marmitinha de café da manhã (sache de café, chá,fruta, sanduíche, iogurte) para que você possa levar no dia dos passeios, basta solicitar até as 21h na recepção. A região realmente não é boa mas o hotel conta com seguranças a disposição caso precise esperar algum uber ou taxi do lado de fora. Foi bem tranquilo pedir carros de aplicativo tanto durante o dia quanto durante a noite. Próximo ao hotel há uma estação da Turbus (estação alameda) e tem um metrô do outro lado da rua

In 8 or 9 trips to Santiago since 2008, this is the best hotel I've stayed in so far that fit my budget. Maybe demand is depressed for now in the Centro area because of working from home or tourism being way down due to Covid, but this felt a lot like a 4-star place that's tremendous value for now. Room was spacious, there was a room safe that was easy to use, bed was comfortable, and housekeeping staff did a good job. Can't comment on the breakfast or the restaurants (I don't think my room rate included the breakfast). Location is excellent, close to entrance D for the Ud. de Chile Metro. There's also a market on that corner with long hours and most supplies a person would need. The Paris-Londres neighborhood is also nearby with the food options, and it's walking distance to basically anywhere downtown, especially in the eastern half. Barrio Lastarria is about 15 minutes' walk or 2 Metro stops. Desk staff had varying levels of English proficiency but were always helpful. It's not gringolandia but neither are the prices. I'd rate it an excellent choice.

Had a lovely stay, friendly helpful staff and clean, modern, spacious rooms with stylish decor. Nice breakfast and reasonable price. Great location close to central Santiago, Santa Ana and Cumming subway stations and many restaurants. Would recommend to anyone.

We stayed in this hotel for two nights while visiting Santiago de Chile, and my experience was pretty good. Check-in process was smooth with no complaints other than the lack of staff to escort the luggage. We got a room in the middle of the building and the room was spacious and comfortable with working heater plus air conditioner for warning up from the chilly Santiago weather. Unfortunately we were unable to enjoy the breakfast due to the constraints of our tour but overall we had a very nice stay and would recommend this to anyone who's looking for a good accomodation in the centre of Santiago.

The warmest of welcome from a great team at Ugo Hotel. The hotel is well placed in a nice area. It was modern, very light, airy and clean. Our room (334) was on the third floor facing towards what looked like residential apartments. Our only wish was that our view hadn’t been slightly obscured by a wall to another part of the hotel. The reception / lobby / bar was a good place to sit. The main light hanging above made a statement. The room itself whilst not the biggest had everything we needed for a comfortable stay (3 night) during our tour. There were two big, very comfortable beds. This combined with the pillows supplied led to 3 good nights sleep. The second bed was great for laying clothes out and packing ‘ unpacking. The WC / Shower were in the ensuite with the washbasin just outside in an area divided from the bed space by a divider and hanging space. The shower was very good although some might find the floor slippy. There wasn’t a plug in the sink (by design). This was the moment we remembered the travel plug had been left at home. This was an inconvenience when shaving and meant that more water was used than might have been had there been one. We pointed this out as a water saving idea at reception who welcomed the positive feedback. There was good air-conditioning but like most you need to leave one of the key cards in if you want it to continue working when you go out. That said from an energy saving point of view it didn’t take long to cool the room down once we returned. We did turn the AC down at night as like most installations the noise can be a bit of a pain when trying to sleep. There was a good choice of food for breakfast and a nice looking bar with a fantastic team. Not everyone spoke English but we didn’t speak any Spanish but we got by just fine. We had some great Chilean wine and loved the Pisco Sour. Thanks to Laos Silizar for giving me his recipe. There is an enclosed garden area at the back close to the bar with a variety of seating among greenery and to one end a pool. The lifts were quick and we never had to wait more than a few seconds for one. There were two ice cream shops within seconds of the main entrance and a number of nice restaurants. The tallest building in Latin America Sky Costanera was only about a 10 minute walk away. By virtue of its height it has the highest viewing platform in Santiago, from where the 360 degree panoramic view from the 61st and 62nd floors including The Andes is exceptional. Beneath this is a very big shopping centre containing many restaurants of all sorts. We went our for a walk each evening in the direction of the adjoining residential. There were some nice apartment blocks / homes. The area was well lit and felt safe. To summarise we enjoyed staying at Ugo Hotel very much. All of the staff were fantastic. Postscript: Having left Santiago to visit Atacama we returned to Santiago and had a night in an airport hotel before flying home. Rather than stay within the conf

The only negative to me is the location. However its very good for those of you who prefers to be near the airport. Take note that there is no shopping centre or restaurant near the hotel. The hotel however have a very nise restaurant which serves good food.

Needed an overnight before our cruise. Since they had an airport shuttle and decent prices we booked a room. First the shuttle service has an interesting pickup point at one of the parking areas. We had to evade the taxi people and go up two escalators to a walkway. Not bad if you follow the instructions they emailed. The waiting area is a bit wide and it would be easy to miss the pickup but I called and was picked up in about 20 minutes after the 12 reservation we made. We will not go into the ride over the the hotel, it was, well exciting might be an ok word. As for the hotel, desk staff was professional, helpful and got us into a room quickly. The hotel was being used for other cruise passengers and workers but they did take care of us quickly. The restaurant was good but not great. I think there were too many people early and they were not ready for the numbers so several tables seated after us were leaving before we even got bread. The hotel was clean and rooms were very nice so I would use it again but reconsider places to dine.

We spent 2 nights/3 days here before boarding our Viking cruise. Highly recommend! Val at the front desk managed to get us us an early check in, which was much appreciated after we flew overnight from the US. Room was modern and comfortable with a GREAT view. We were surprised and thankful there was a USB and a 110v plug as we brought the wrong converter … would have been a real problem if we couldn’t charge our devices! The restaurant on the 17th floor was excellent, both for the food, the service and the wonderful view of Santiago’s financial district and surrounding parks. We ate breakfast there each morning and had drinks on the shaded patio before dinner each night. Ask for the hard copy menu in English if your Spanish is as rusty as mine. If you want to keep up your exercise, you can use the hotel gym OR the long, wide path that goes through the city that is right outside the hotel front door. Not sure how long it is (just did 3 miles) but bring your sunscreen as it is not shaded. Just across the street from the hotel is a building called CV Galeria. It has about 8-9 restaurants / bars across three levels, all with outdoor seating. Great options for dinner after a busy day touring Santiago with no Uber ride required! One tip: contact the hotel ahead of time to arrange a pickup at the airport. It will save you time and angst trying to navigate the airport and choose unknown transport… great to have a guy from the hotel holding up a sign with your name! In summary: great centrally located hotel in a safe area.