JA Enchanted Island Resort Seychelles

Очень понравилось, рекомендую отель для отдыха без детей.

The location and the views are very nice, from the good things the proximity to the Moyenne island as well. Speaking of the overall disappointment about the resort, here are some details: Gym facilities are nowhere near a 5 star resort level with the treadmill working only up until 7.5k speed so you can essentially only walk or jog there. I reported it several times and after trying to put some oil to smooth it out then all attempts to fix it were dropped. Extremely poor gym for the price paid, there are just the dumbbells without even a barbell added to it (photos). Also it was always hot and humid with the air con being off when entering and windows open. It was extremely hard to work out there due to lack of breath and the room wouldn’t cool down because it needed hours of active air con. There are completely no evening activities and a lack of activities in general, you simply eat dinner and go to the villa after. Excursions to praslin and la digue for 1750 euros without even lunch and alcoholic beverages is a completely robbery. You had shisha on the menu, but the tobacco didn’t arrive all week. Why are you listing things which are unavailable is beyond my understanding. Sun bed mattresses had to be asked to be replaced due to an awful smell coming from them. Internet reception is very poor and moreover has been lost for half a day on one of the days. Restaurant staff has been awesome, wanted to specifically highlight Irshad Khan - our favourite person there, but all members did a great job at the restaurant. I cannot say the same about the whole crew as there was clearly more effort made towards some guests over the others. It took over 30 minutes to calculate a proper amount to pay for extra services upon check out as I’ve been presented with a 25% bill than what was used and had to point out multiple times at wrong items on by bill before finally getting to the number - from 996 it went to 1068 euros before coming down to 778. If I didn’t check and just paid you would have over charged me. When we came we were promised maximum privacy at our villa, but we had German teenagers come to our villa on one of the days around 6 pm when both myself and my wife were naked at the bath and the shower. They literally came from the beach all the way up 2-3 meters away from the bath and while naked I had to ask them to leave and my wife had to dip under not to be seen naked. This was absolutely disgraceful, but what is more, when reported to the reception they just said sorry and didn’t even try to improve our experience. Staff didn’t even have the courage to inform the German family (parents) about our report for literally violating our privacy. The gym has the rules of no kids under 16 and a clear under 16 person has been training with me there without any issues. You can guess it was one of the two teenagers which came to our villa. Feeling like home every step of the way:) Never coming back again for sure.

A wonderful hotel in paradise! Throughout our stay we were made to feel welcome by every member of the Ja Enchanted Resort team. From the friendly welcome to the sad farewell. The location was perfect. Even though it's only a small island, it's right in the middle of a marine park with easy access to the surrounding islands. The rooms were perfect for us and we spent many days lounging around our private pool and then wandering down the steps to the beach for long walks and swimming. Paradise! Food and service was excellent with plenty of choice from the al la carte menu as well as theme evenings, from Italian to local Creole dishes. Excellently prepared, presented and served. If you want to explore more of the Seychelles then Ja Enchanted Resort is the perfect location, combining the peace and tranquilty of a small island resort with easy access to Mahe and beyond. For example, we went across to Mahe a few times and took the ferry to Praslin and La Digue. The hotel runs a "shuttle" boat to Mahe at regular times throughout the day, but if these scheduled times are not suitable then the hotel will arrange for a transfer to Mahe at a time better suited to your needs. Overall, a perfect location, fanstatic resort backed by a caring and attentive team for whom nothing is too much trouble. THANKS!

The hotel itself is nestled in a beautiful island, very close to the main island. The villas are well maintained and all within a short walk from the reception and restaurant. The private pool in every pool villa is quite large and kept cool, which is a major advantage. In my personal experience the staff are the hotel’s greatest asset. They’re beyond lovely and extremely generous with their time and dedication, honestly top notch all around. What lets the hotel down a bit is the food, they desperately need better chefs who know what they’re doing. The menus are very limited and whatever is on them is not prepared up to the expected standards of a 5 star hotel, which quite often leaves the other staff in situations they shouldn’t be in. The other issue I faced was the outdoors toilets, especially with the swarms of mosquitoes that will eat you alive the moment you step out. I can live with an outdoors shower (maybe) but the toilet seat needs to be indoors. It’s honestly creepy when you need to go at night or during a storm. As mentioned earlier, the staff did all they can to make up for the shortcomings and I’m truly grateful for that.

It was a magical experience! Starting from the little boat trip to the island with the amazing staff greeting us to the remote villas overlooking the beach with beautiful sunsets, it was just beyond our expectations, we couldn’t be more grateful to Burak who was attentive to every detail we asked for - simply amazing! Thank you for an ideal Honeymoon trip

it was good but not great, the staff was awesome, the food was relatively tasty, they made special pasta and schnitzel for my daughter. The villa itself is very tired, there are smells inside. The pool is very cold, we only went in once. My wishes to the management is that when you order a coconut, put a hotel stamp on the coconut and don’t tell that need to order it specially.