Hotel berhampiran China Maritime Museum, Shanghai

21 April 2024 Shanghai International Tourism and Resorts Heitang Hotel, No. 2879 Gongji Road, Huinan Town, Pudong New Area, hotel ini diperkenalkan dengan baik secara dalam talian. Tetapi apabila saya tiba, saya merasakan bilik itu tidak begitu besar. Kemudahannya agak lama, tetapi ia agak mudah untuk makan berdekatan. Terdapat juga tempat letak kereta. Ia mengambil masa kira-kira setengah jam untuk memandu lebih daripada sepuluh kilometer snek lewat malam, yang tersedia dari jam 9:30 hingga 11. Sarapan pagi juga boleh dihidangkan dari pukul 6 hingga 10 pagi. Overall okay, tapi saya tak ada makan malam, cuma pergi ambil gambar, jadi tak boleh makan.

Just stayed one night for transit flight. Hotel seems very new and clean compared with other usual Chinese hotels. Bed mattresses was softer than normal Chinese beds and which was very helpful for my back pain I usually have. I didn’t use children play ground and gym but looks very nice as well. Breakfast was amazing. I liked Chinese style noodle space that stuff make quickly just for me. Most of stuff did not understand English but they always tried to use translation app and communication was much smoother than I expected. They were very friendly and very nice to me all the time. Overall, I would stay this hotel again if I have another chance to come Shanghai. Just remind, if you wanna enjoy Shanghai city, here is not appropriate hotel for the propose but if you just stay one night for transit, I highly recommend here.

All the staff were absolutely helpful! One of the best services I had received. Even with laundry, we can just leave our room number, staff wil put in washing machine and dry it for us! The staff were very helpful hearing up food for us, preparing complimentary supper for us (not a big variety but good enough). The only downside is the gym which I kinda expect a bit more. The hotel is renovated, room is good, common area is still upgrading I guess but overall definitely worth the money.

The service here is very very good. I reccomend. And the location is easy, you walk in the front and can find all shops and restaurants. I would like to thanks a million to the staffs for helping me on everything during my stay 6 days in Shanghai.

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Perfect location to stay if you need a stop over to catch late or early fligjts from Pudong Airport. They provide airport transfer too. Big rooms!

I selected the Vienna International Hotel for my trip to Disneyland Shanghai based on its price, location, and available services, and I believe it was a great choice. This hotel is about a 10 to 12 minute ride from Pudong Airport and only 20 minutes from Disneyland.  The hotel offers reasonable rates and provides guests with a free shuttle service to both the airport and Disneyland. I used WeChat to receive notifications about the pickup times for the morning shuttle to Disneyland as well as the return shuttle from Disneyland at night.  In the morning, I took the free shuttle to Disneyland and stayed until the park closed, then used the shuttle to return to the hotel. I also utilized the complimentary airport shuttle when I checked out.  There are several local restaurants across the street that are just a short walk away. If you’re looking for a reasonably priced hotel with convenient airport and Disneyland Shanghai shuttles, I highly recommend the Vienna International Hotel.

Summarize in short : they should keep this place only for Chinese speaker, not recommend for traveller with other languages. Base from my true experiences, I booked here the night before traveling to Shanghai. Once I check out from hotel in Guangzhou, front desk lady help me called reception at Shanghai Novotel Hotel Chuansha to ask if they can pick me and my partner at Pudong Airport as they advertised for a complimentary shuttle bus. The lady at Novotel cannot speak English so I passed to the front desk lady in Guangzhou and got to know that I have to book a shuttle bus a day ahead. I accepted this because I read info, just have hope if they could help customer with this, anyway I flew to Shanghai and went hotel by myself. On the way to Shanghai, I still have hope that receptionist at NOVOTEL will be able to speak English. When I arrived there, I met 3 receptionists and NONE OF THEM CAN SPEAK ENGLISH. We had a tough time to communicate. I have my own language and English, also broken Chinese but we still not understand each other. I had to call a friend of mine in Taiwan to speak Chinese to them. Again, I wanted to book a shuttle bus to Disney land for the next day and they ask me to have a Wechat app to see a detail and communicate. Since I do not have China mainland mobile number so I cannot make a Wechat work on my phone. My ********* friend still help me out with this. At that time, another lady came, seem like she work for shuttle bus thing. I do understand that Chinese tone of voice always loud but I cannot see mercy on her face. She consisted that we still need a Wechat. One lady there said, I have to take a taxi without Wechat even though the hotel provided us a free shuttle bus to Disneyland. At this point I a little upset as there is no choice that they can call or set me a time for my travel, _ucking asked me to take a taxi. I do not mind to pay for taxi but we have never been here so we worry about other unexpected factor could happen. Further more, I went there on my girlfriend birthday to celebrate her birthday. I decided to take it here a last minute and I asked if they could have a card written Happy Birthday to her. Only I know is ”NO CARD, NO CARD!!!! bad service mind ever, disappointed and felt give up with Novotel Yes, I picked NOVOTEL because I really hope they provided international services. I was a member of ACCOR PLUS and experienced such good services but since I experienced here, I am a failure. I actually have 2 more nights in Shanghai after 2nights here. I was thinking to move out all the time because me and my partner felt suffocate with a service. I do not talk to them anymore as it is useless T___T I even tried with my broken Chinese but I cannot feel that they put an effort to serve their guesses. No bellboy, air-conditioning at public area is pretty warm. To be honest, the place is good, bed is comfy and we tired from playing things in Disney land park so I extended to book for one more night then I do not need to rush for checking out. I went reception floor, this time a girl with glasses, seem kind and she is fluent in English help me check in for my last night here :) Whole time staying here I kept my mouse shut because don't want to feel unpleasant anymore and I feel like the robot that delivery food downstairs is working better than human lol. Eventually, I did tried until I can log into Wechat to found that the text were written in Chinese only. I still can travel with a hotel shuttle bus even I do not read thing on Wechat (我看不懂) 😔 I definitely won't be back here even things are good. Hotel is providing everything we needed which is good but they should hire people who able to speak English or people who able to use translate on google and else to communicate as they open for the whole world guess. Not only Chinese on earth but also another language exists. Last thing, key of hospitality is ”SERVICE MIND”

Price, location, and room very nice. Free shuttle service to subway, airport, and disney a big plus. Only draw back is no email or chat info for contact to coordinate initially. Only local phone number, which is harder for foreigners traveling without chinese number. Correction, there is wechat which can use, but info not available in booking or under contact info. Need to call to get info for coordination. Recommend adding wechat info for contact info for coordination, especially for intial pickup from airport arrival

Fantastic service by hotel staffs. They are all very helpful and friendly. There is a indoor playground in the hotel which my kids enjoyed it very much. Family room is nicely decorated with Disney character and beds are comfortable. Free shuttle to and fro Disneyland is a bonus. Would stay here again when we visit Shanghai Disneyland in the future.