Crystal Orange Shanghai Safari Park Hotel

Nice hotel, but a little out of the way, as the nearest metro station is a good 15 minute taxi ride away, so getting to the hotel from any of the Shanghai airports or stations is a bit of a hassle. There is a shopping mall and wide selection of Chinese and western restaurants all within 800m of the hotel, so you would not have any trouble finding anything you want. The hotel is relatively modern, with very large screen TV's in the rooms, which provide a connected experience, although all the instructions are only in Chinese, which makes it a bit challenging. The bathroom and shower were great, and the toilet even had a heated seat! I used the self service laundry facilities (washing machines and dryers) at the hotel, which were excellent, clean and modern, and the hotel provides the washing detergent. Breakfast mainly catered Chinese food options, but they did offer a selection of fruit juices, toast, jams, croissants and breakfast cereal, which was sufficient for me. Generally the hotel staff were really friendly and helpful, taking the time to translate anything on their phones if required, but my stay was ruined by the woman at in charge of breakfast on my first day - I asked her politely for a knife to spread the butter and jam on my toast, and also for spoon, to eat my cereal with milk, but she abruptly shouted NO at me, and when I tried to explain what I needed and why a second time, she again just shouted NO at me, and gave me a fork then walked off! - This woman either needs to find a new job or receive some intensive training in customer service, as she was unnecessarily extremely rude - It was her behaviour that my stay at this hotel will be remember for, and nothing else - HORRIBLE!

Great hotel, location was a bit inconvenient. It's close to the Wild Animal Park, but not really any other attractions. Subway is about a 15 minute ride from the hotel. Overall, a good experience.

Good 👍

very good！

出差過來選擇入住這個酒店的，酒店在附近算是最好的了，地理位置優越，旁邊就是一個大型商場，尤其要表揚一下酒店的工作人員服務非常好，真的非常好，因個人原因需要東西前台反映特別及時，幫忙一起想辦法，還很有禮貌。早餐也非常滿意，麪條餛飩還有一些麪包之類的都有，菜品很齊全，下次出差還會選擇繼續入住這家桔子水晶酒店😆😆😆

前台服務好，入住迅速； 房間乾淨整潔，智能化高； 停車方便，早上沒來得及掃出門卡，前台跑出來親自開閘門！ 早餐豐富，最愛烤麪包黃油水煮蛋，愜意！ 下次還要帶家人住這裏😍