Hotel Kolam air panas di Shangri-La

The hotel is very well located, right in the heart of Dukezong Ancient Town. You can get to all the main attractions in Dukezong by foot. The staff is also helpful. They helped us carry our luggage from the hotel to the gate of the old town after we checked out. The bedroom is spacious and cozy, it makes you feel in tune with the traditional ******* lifestyle.

Really nice hotel, quite Chinese style . Clean and calm. Not too far from old town. breakfast is written in Chinese , so have a guess sometimes :)

Easy reach by taxi from railway station. Service attitude was good : they changed our room immediately when it was requested. Room was large and comfortable. As with many hotels in China, somehow shower stall water splashes out of stall and wet the toilet area. Also, again a problem with many hotels in China, toilets could be kept cleaner, very often due to construction fault leading to water accumulation. Breakfast was typically a Chinese style one with many choices.

十里雪山真的給了我滿滿的驚喜 位置： 位置絕佳，窗外就是一幅絕美的自然畫卷。遠處是連綿的石卡雪山，彷彿觸手可及，山間的景色隨着時間和天氣變幻，時而雲霧繚繞，時而陽光明媚，讓人沉醉其中。近處是開闊的草原，雖然現在是枯黃的，但能想象到春夏時節定是一片生機盎然，彷彿能嗅到泥土的芬芳和青草的氣息。 房間： 房間內部的裝修風格簡約而温馨，木質地板和傢俱散發著自然的氣息，與窗外的景色相得益彰。床鋪整潔舒適，床上用品柔軟親膚，躺上去就像陷入了雲朵裏，一天的疲憊瞬間消散。大大的落地窗讓整個房間充滿了自然光線，清晨醒來，陽光灑在臉上，睜眼就能看到窗外的美景，這種感覺簡直太美妙了！ 服務： 民宿的工作人員也非常熱情周到，從入住前的溝通到入住後的各種需求，都能及時響應和滿足，讓人感覺像回到了家一樣温暖。

What an absolute beautiful please, everything was amazing from the room to the view. Peaceful and quiet. Yang was super friendly and so helpful. I loved my stay here and will definitely be back!

The hotel was so beautiful. The wood of building structure makes every angle of the hotel is unique. It reminds me of Istana Seri Menanti in Kuala Pilah, Negeri Sembilan, Malaysia. We just stayed in the room and enjoy the view. The Sunset and sunrise. The owner named Renqing Cimu Mei was so kind. She helped us in wearing traditional clothes - tibet. She also helped us in paying our dinner at the dukezong halal restaurant since that restaurant didn't receive Ali Pay. We're panicked at that time and so relieved when Renqing Cimu helped us. She also pickup and send us back to the railway station and give us some souvenirs. We're so happy with the hospitality that given by her. For sure we will comeback with my big family of 12, with extra days of staying, riding the horse, and let my 2 years old niece play with the sheep. Thank you, Renqing Cimu Mei. May god bless you and may your business continue to prosper. Recommendation: Maybe you can open a small shop at the lobby and sell white tshirts that printed your hotel name or napa hai lake view or any beautiful nature view in xianggelila. The guests can buy it and bring back to their hometown and will always remember the memories being in your hotel.

Pros: Location is perfect as it’s 5 minutes drive to the entrance of Songzanlin scenic area. They also have underground parking, which was convenient. The hotel service was good as they suggested places to visit and gave directions. Cons: Room was clean but toilet paper was not installed properly in the toilet. No bathroom sleepers were found in the room and water pressure was really bad which made showering hard.