Hotel dengan Pengambilan dari hotel di Shangri-La

I stayed in the suite at this hotel. It was a great and very comfortable stay. Everything about the suite was elegant and built for comfort. The hotel has a restaurant that makes delicious Yunnan inspired dishes. The yak stew and the potato dishes were especially good. The staff was nice and friendly although language presented a barrier. (Thankfully there are translation apps.). The pool was a little weird though. It's presented more like a pond in the middle of the hotel rooms. There seems to be only one access point to the pool and there is zero seating. Its rimmed by plants and trees. Very strange. But thats the only criticism of the hotel. Everything else meets and exceeds expectations of a hotel. And its within walking distance of the old town.

บรรยากาศโอเค เลือกห้องพักวิวทะเลสาป แต่วิวที่ได้มองไม่เห็นทะเลเพราะตึกอีกอาคารบัง เสียดายมาก อาหารเช้า เป็นแบบบุฟเฟ่ต์ อาหารเย็นเป็นหม้อไฟจีน โรงแรมไม่มีลิฟท์ กระเป๋าหนักยกขึ้นมีคนช่วย มีบริการแต่งชุดพื้นเมืองฟรี แต่ต้องแต่งหน้าเอง โดยรวมไม่แย่เลยค่ะ

What an absolute beautiful please, everything was amazing from the room to the view. Peaceful and quiet. Yang was super friendly and so helpful. I loved my stay here and will definitely be back!

Pros: Location is perfect as it’s 5 minutes drive to the entrance of Songzanlin scenic area. They also have underground parking, which was convenient. The hotel service was good as they suggested places to visit and gave directions. Cons: Room was clean but toilet paper was not installed properly in the toilet. No bathroom sleepers were found in the room and water pressure was really bad which made showering hard.

非常完美，我們倆閨蜜第一次來到香格里拉，在攜程上看到這家店，習慣性看一下好評和店內的環境，覺得很不錯也有緣份就預訂了三天行程都住在康巴祕境。過了一會兒和老闆通電話，他詢問道：是否能習慣住在藏族人家？聊過之後確定。到達香格里拉後巴士在古城東門停靠，我們按照地圖步行大約十分鐘抵達店內，就看見老闆大哥坐在門口等待我們，第一感覺特別接地氣😄，然後有個入住“儀式”：就是和我們聊聊當地的美食和風景推薦。是良心推薦。很喜歡老闆大哥的這一份樸實和有信仰的做生意開民宿，特別好。我還記得最後一天和閨蜜在古城拍照到很晚，老闆大哥打來電話問我們什麼時候回家，説會等我們到家再關店門，後來在老街的路上看見老闆大哥的身影…那一瞬間我有一點淚目…好像看見爸爸的感覺，這一份真誠的照顧和關心，特別美好，正如香格里拉的美好一樣。以後來香格里拉都會住在老闆大哥家的❤️感恩遇見🙏扎西德勒！大哥家的民宿睡覺特別舒適安寧。

Hotel is located right outside the old town, which is convenient if you have big luggage. Room is big with necessary amenities. Staff service is fantastic and responsive, they even bother to call an overseas line to confirm your arrival. However hotel needs some renovations as it's kind of old. Room lighting is dark, wires on the top cabinet are slightly exposed and spider web at the toilet corridor lighting's. Free to watch TV programs are very old.

The front desk staff are very friendly n helpful. The hotel lobby has the feel of ******* culture , nice & grand . The hotel is located in the ancient town, convenient to walk around to shops n many restaurants . The hotel help us to get their day off Driver to drive us around (a half day trip )with reasonal price . The room is clean n comfortable. with fresh fruits provided too . During night time. (9pm) The staff served the milk to the room too.

酒非常的好：環境一流，服務一流，設施一流。前台服務好，接站送站棒。酒店位置在市中心，交通方便，離古城就幾百米，逛古城也方便。一次很好的入住體驗，我已推薦給去香格里拉旅遊的朋友了。我再去香格里拉，還選這個酒店。

I had a really good stay at this hostel. I stayed there three times in the span of 6 days (went back and forth to and from Lijiang a lot), including one stay that I ended up canceling last minute. I didn't get a refund but I totally understand. The only thing is if you're a foreign traveler and you have your passport at a government office being processed for a residence permit and you're traveling with the official replacement document they give you, the hostel is going to struggle with it but they will eventually get it inputted.

The hotel is located 1 km from the ancient town and is a 10-15 minute drive to the train station. The room was comfortable, and the water pressure and heater worked perfectly. The Wi-Fi was very stable as well. (For foreigners, do bear in mind, if you connect to hotel wifi, you would need to connect to VPN in order to use WhatsApp, IG or Youtube) This is a 9-year-old property, so there are some flaws that can be improved, but that is understandable. My only feedback is about the F&B restaurant; they only have one all-day dining option. Breakfast was alright, with more of a local selection. I stayed for two nights. On the first day, there was staff available to help me and serve my cafe latte order. However, on the second day, I did not see any staff on standby, so I had to make my own cafe latte (I had to froth the milk), which I found awkward. I wish the staff were more well trained, but I understand it is low season and the hotel probably hired part-timers for service. The best highlight of my stay was meeting a lady named Rose He, who is part of the guest services team (i think). She made recommendations on where to go and even found us a local driver to take us around. She was extremely kind and polite. We exchanged WeChat information, and she texted me when the weather turned cold or rainy. She also helped us to arrange complimentary transportation to the train station. It felt personalized. Shangri-La, if you are reading this, I believe she deserves a token of appreciation. She is the true star and a great example of “hospitality.” Overall, we were happy with our stay. Thank you.