Travelodge Worcester

房間景色直對大教堂，乾淨衞生

Reception 人員態度好好

We really enjoyed our 2 nights at Travelodge Worcester. The hotel is central to all attractions and great for shopping. The rooms were tidy, the beds were comfortable, all staff we encountered we pleasant and helpful. A special mention to the hotel restaurant, which is a very good, immaculately clean and tidy space. We signed up for all you can eat breakfast, and a special thanks to Chelsea and Hayley for being so welcoming (and for cooking a mean tasty breakfast). We will be back.

Apart from the lovely women that welcomed us the staff are lazy and uninformed, the night security was a absolute tnuc and the room was a absolute sh** show

The hotel was clean tidy the women that was working while I was there in the evening was really helpful and friendly the food was great thanks for a pleasant stay one of the Women was Caroline but I’d be happy to recommend the hotel to family and friends and look forward to staying again thanks

Keys didn’t work after multiple attempts. Took over 1/2 hr to get into a room, when they finally admitted defeat, clearly a known problem, Apparently, as a result of “a faulty sensor in one of the rooms”, the fire alarm going off at 1am, had us stood outside in the cold for an hour. Bath & shower had dark hairs everywhere Corridor on the 2nd floor was smelly The only saving grace was breakfast. The staff continually re-stocked the hot food, eager to help with a veggie hot food option. Not too bad! We were going to book a room in the Bath Travelodge, but similar reviews on cleanliness & the rooms keys. We’re looking elsewhere- don’t they care?

I rented a room for 7 nights to visit my sister in Droitwich. Despite being 95 years old & with limited mobility my room was booked on the 3rd floor. When I arrived with my taxi-driver, we found there was a late-night rock festival running, right outside the hotel for the whole week of my visit. I was not informed of this. Moreover, only a single receptionist was staffing the hotel so no porters were available to deal with my mobility scooter and luggage. We attempted to manhandle all this through the lifts & narrow corridors to no avail. We gave up & parked the scooter in the cafe-bar which was not serving food & there was nobody serving the bar. Despite having traveled 10 hirs to get there, all were offered for food by the receptionist was a jam sandwich. I was so disgusted I checked out almost immediately, although this still took two hours to do as there was no one on reception again! I am currently awaiting a full refund. Utterly unacceptable service.

Nice and close to bars train station and therace course just what we wanted.Everywhere was nice and clean

I travelled to Worcester with my Husband and Mother, who required an 'accessible' room due to needing a wheelchair. On checking in we were given our room keys by the VERY helpful, polite and friendly reception staff. Throughout our stay this remained constant and their help and support was unwavering. I cannot fault the reception staff in ANY way. The 'accessible room' was not very accessible at all. Doors are not widened and the bathroom had a shower OVER a bath, which made it totally inaccessible! My room looked out onto the stairwell and lift shaft of the concrete multi-storey car park next door. I went to request a different room, which was given to me, no questions asked. On entering this room we found it to be full of other peoples possessions, and evidently already occupied!! I returned again to reception where profuse apologies were give (apparently the computer system was showing it was vacant) and I was given another room. This room looked out over the roof with the heating ducts and pipes. But I didn't want to go back yet again, so we stayed put. The rooms were clean but very basic (I know, its a Travelodge) but the communal area's were not. Corridors were littered with debris and dirt, as were the lifts (I say 'lifts' but only one was working the entire time) On three separate occasions when we left the hotel and returned, our key cards had stopped working for both rooms, and a further trip down to reception was needed. No explanation was available other than "The system is playing up" On the final time this happened I asked to speak to a duty manager, only to be informed that there was not a duty manager or supervisor on the premises, and they did not know when there would be one, as the previous manager had been suspended! Now on to breakfast........ We arrived for breakfast at 1000 on Saturday morning (breakfast is served until 1100) We had pre-paid the 'unlimited' breakfast which is marketed as a "Great breakfast on your doorstep" There were several dirty tables which had not been cleared, this despite a member of staff seemingly having been allocated to the room (which is a windowless box) but the member of staff seemed to be more interested in drinking cups of coffee and milk from the machine. And continually peering at the hot selection of food, but not changing anything, despite it all being about as appetising as prison food. The scrambled eggs had a crust on the top. The hash browns were soft and very greasy, and there was one slice of bread next to the toaster. The pancakes which feature heavily on the advertising, and look amazing, were not available and there were no croissants. To make matters even worse there was no ketchup or HP sauce (they had run out!) so the condiments served with breakfast were mayonnaise and vinegar (First-world problems, I know) At 1045 the member of staff began switching off the heated breakfast station and removing the cereals and various other items. Decanting the cerea