Ximei Continental Hotel Reviews

**Hotel Review: Aesthetic Excellence Overshadowed by Comfort Failures** Our recent stay at this supposedly 5-star hotel left us with mixed feelings. While the hotel clearly invested heavily in aesthetics, creating a visually stunning environment that looks fantastic in photos, the design seemed to prioritize form over function, ultimately compromising our comfort. Sadly, this became a deal-breaker for us. The most glaring issue was the room's ventilation and temperature control—or lack thereof. We visited in early March, and the entire building was excessively heated. Despite being from a tropical country and accustomed to warm weather, I found myself sweating in shorts and a singlet. The staff, though polite and eager to help, seemed powerless to address the issue. They provided us with a small portable AC unit, which was better than nothing, but it was clear from their demeanor that this was a recurring problem for guests. Sleeping was a nightmare. The only way to cool the room slightly was to keep the windows open, but this meant having the blinds and curtains up, allowing outside noise and light to flood in. The choice was between sleeping in a sauna-like environment or enduring the disturbances from outside. Needless to say, we had a terrible night's sleep and were relieved to check out after just one night. On a positive note, the service was impeccable. The staff truly deserve recognition for their efforts to assist guests despite the limitations they faced. The breakfast spread was also a highlight—delicious, varied, and reasonably priced, especially if you inform them in advance about adding breakfast to your stay. The room amenities were top-notch, and the spaciousness of the room added to the overall sense of luxury. We got a family suite which was plenty spacious and came with 2 bedrooms, 3 bathrooms, 2 bathtubs and a living area. However, these positives couldn’t outweigh the discomfort caused by the poor temperature regulation. During our trip, we stayed in four different cities across China, and this was the only hotel that lacked proper air conditioning and heating controls. For a 5-star establishment, this is a significant oversight. In conclusion, while the hotel excels in aesthetics, service, and amenities, the lack of a well-thought-out solution for room temperature is a major drawback. Management needs to address this issue with a long-term fix. After all, no matter how beautiful a hotel looks, it’s hard to appreciate it when you can’t get a good night’s rest.

The room is amazing, staff also offered a free room upgrade just because of the cold weather 🤗 Breakfast is good also, must try the handmade noddles! The airport shuttle bus just outside the hotel, restaurants also available opposite the road. Take note some of the restaurants close at 930pm.

The Ximei Continental Hotel is a great choice for travelers who want to enjoy and relax in Shijiazhuang. The staff courtesy makes this hotel one of the best in the city. Recommend it!

Convenient location, wonderful breakfast, excellent service, clean pool and good restaurants! So many more can be added.

Service was excellent

A good hotel

Good hotel

What can I say!! Nothing want to say that about the service which the internal connection. Only said :Noting could said for their service!

Excellent

This time I came back to Shijiazhuang and stayed at Ximei Wuzhou Hotel! The room is clean and tidy, and the facilities are complete and high-quality. The room staff is warm and thoughtful, and the service is super considerate. The surrounding transportation is convenient. Next time I come to Shijiazhuang, I will choose to stay here. I strongly recommend it to everyone!

The experience of staying at the West American Continental Hotel is great! Must give a good review👍 The room attendant is warm and thoughtful. Not only did he prepare welcome fruits, but he also gave the children stuffed toys. The children were very happy. The room is clean and tidy, the facilities are easy to use, the bedding is comfortable, and the restaurant food is also great. I will choose this place next time I travel!

I have always been used to celebrating my birthday on the ***** calendar, and this year is no exception? My boyfriend and I planned a spontaneous trip, and the destination was the historic Shijiazhuang. Before leaving, I browsed the Internet for a long time and finally chose a hotel with a high rating. It was already evening when we arrived at the hotel. The front desk lady was warm and thoughtful, and quickly checked in for us. When I walked into the room, a warm picture came into my eyes: the words "Happy Birthday" were placed on the table, and there were also exquisite snacks and fresh fruits, as well as a handwritten birthday card, which was full of warmth and blessings between the lines. Thank you very much for the blessing of the room lady. I was very surprised and hurriedly asked my boyfriend if he had arranged it in advance. He smiled and shook his head, saying that it was a surprise from the hotel. It turned out that when checking in, the front desk lady carefully found that my ID card showed that today was my birthday, so she quietly prepared this surprise for me. This unexpected birthday gift made me feel the hotel's care and concern for the guests. It's not just the layout of the room, but also reflected in the details. Their hotel's cooperation is really high. I have stayed in so many hotels, and they respond quickly. They care and show concern for guests in detail. When we left the hotel, the front desk lady said goodbye to us warmly and welcomed us to come again next time. I sincerely thank the hotel for the birthday surprise prepared for me, and thank all the staff for their attentive service. This trip to Shijiazhuang not only made me spend an unforgettable birthday, but also made me feel the warmth and enthusiasm of this city.

This time I had a very good experience staying at Ximei Hotel. The room was spacious and bright, clean and hygienic, and the decoration was very elegant. As soon as we checked in, we were given yogurt and fruit. The housekeeping staff was warm and thoughtful, responded quickly, and any needs were met in a timely manner.

I stayed at Wuzhou Hotel on this business trip. The check-in was also very smooth. As soon as I arrived in the room, the waiter brought me welcome fruit, which made me feel warm in my heart. I stayed here for two days and the waiter brought me fresh fruit plates every day. The most important thing is that their King Koil mattress and memory pillow are very comfortable. Business trips are tiring, and it is rare to have a good sleep with good bedding. When the waiter made the night bed, I casually said that I was tired after a day of work. The waiter immediately said that he could provide me with a foot bath bucket, but I didn't let him take it. But I was very happy to hear warm words when I was away from home❤️ I visited their swimming pool. Although it is not big, the water quality of the swimming pool is superb, there are many green plants, and there is a gym on the top floor. The overall environment is very fresh and relaxing. I still recommend staying here for business trips.