No.145 Huaian East Road, Yuhua District, Shijiazhuang, Hebei, 050011, ChinaLihat Butiran Hotel
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Kami Memadankan Harga
1 malam
Ulasan Tetamu
4.8/5
Sangat Baik
2967 ulasan
Untuk menjamin ketulenan penilaian yang dipaparkan, kami tidak mengira purata sahaja. Sebaliknya, kami mengambil kira kredibiliti ulasan dan tarikh penginapan tetamu untuk menentukan penilaian akhir.
Ulasan yang disahkan
Persekitaran4.8
Kemudahan4.8
Perkhidmatan4.8
Kebersihan4.9
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Semua ulasan(2967)
Ulasan positif(2929)
Ulasan dengan gambar/video(840)
Sarapan pagi yang lazat(215)
Penyambut tetamu yang peramah(211)
Sesuai untuk perjalanan perniagaan(165)
Kolam renang yang bagus(85)
Pemandangan malam yang menarik(45)
Kemudahan kanak-kanak disediakan(34)
Bufet yang lazat(24)
Ulasan kurang baik(38)
KellyC_
Suite Keluarga
Menginap pada Feb 2025
Keluarga
6 ulasan
4.0/5
Sangat Baik
Disiarkan pada 10 Mac 2025
**Hotel Review: Aesthetic Excellence Overshadowed by Comfort Failures**
Our recent stay at this supposedly 5-star hotel left us with mixed feelings. While the hotel clearly invested heavily in aesthetics, creating a visually stunning environment that looks fantastic in photos, the design seemed to prioritize form over function, ultimately compromising our comfort. Sadly, this became a deal-breaker for us.
The most glaring issue was the room's ventilation and temperature control—or lack thereof. We visited in early March, and the entire building was excessively heated. Despite being from a tropical country and accustomed to warm weather, I found myself sweating in shorts and a singlet. The staff, though polite and eager to help, seemed powerless to address the issue. They provided us with a small portable AC unit, which was better than nothing, but it was clear from their demeanor that this was a recurring problem for guests.
Sleeping was a nightmare. The only way to cool the room slightly was to keep the windows open, but this meant having the blinds and curtains up, allowing outside noise and light to flood in. The choice was between sleeping in a sauna-like environment or enduring the disturbances from outside. Needless to say, we had a terrible night's sleep and were relieved to check out after just one night.
On a positive note, the service was impeccable. The staff truly deserve recognition for their efforts to assist guests despite the limitations they faced. The breakfast spread was also a highlight—delicious, varied, and reasonably priced, especially if you inform them in advance about adding breakfast to your stay. The room amenities were top-notch, and the spaciousness of the room added to the overall sense of luxury. We got a family suite which was plenty spacious and came with 2 bedrooms, 3 bathrooms, 2 bathtubs and a living area.
However, these positives couldn’t outweigh the discomfort caused by the poor temperature regulation. During our trip, we stayed in four different cities across China, and this was the only hotel that lacked proper air conditioning and heating controls. For a 5-star establishment, this is a significant oversight.
In conclusion, while the hotel excels in aesthetics, service, and amenities, the lack of a well-thought-out solution for room temperature is a major drawback. Management needs to address this issue with a long-term fix. After all, no matter how beautiful a hotel looks, it’s hard to appreciate it when you can’t get a good night’s rest.
Terjemah
P***wang
Children's Themed Suite
Menginap pada Okt 2024
Keluarga
8 ulasan
5.0/5
Luar Biasa
Disiarkan pada 25 Nov 2024
The room is amazing, staff also offered a free room upgrade just because of the cold weather 🤗 Breakfast is good also, must try the handmade noddles! The airport shuttle bus just outside the hotel, restaurants also available opposite the road. Take note some of the restaurants close at 930pm.
Terjemah
6/7
Pengguna Tanpa Nama
Bilik Double Perniagaan
Menginap pada Jun 2024
Pasangan
9 ulasan
5.0/5
Luar Biasa
Disiarkan pada 29 Jul 2024
The Ximei Continental Hotel is a great choice for travelers who want to enjoy and relax in Shijiazhuang. The staff courtesy makes this hotel one of the best in the city. Recommend it!
Terjemah
Martin
Bilik Double Perniagaan
Menginap pada Apr 2024
Pasangan
4 ulasan
5.0/5
Luar Biasa
Disiarkan pada 20 Mei 2024
Convenient location, wonderful breakfast, excellent service, clean pool and good restaurants! So many more can be added.
Terjemah
Pengguna Tetamu
Bilik Double Perniagaan
Menginap pada Nov 2024
Pasangan
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 14 Dis 2024
Service was excellent
Terjemah
Neyaz
Bilik Queen Premier
Menginap pada Jan 2025
Pasangan
16 ulasan
4.7/5
Menakjubkan
Disiarkan pada 28 Feb 2025
A good hotel
Terjemah
SUNGDUK
Bilik Double Perniagaan
Menginap pada Mei 2024
Bisnes
26 ulasan
5.0/5
Luar Biasa
Disiarkan pada 13 Sep 2024
Good hotel
Terjemah
BLANKEY
Bilik Double Perniagaan
Menginap pada Jul 2022
Bisnes
33 ulasan
3.5/5
Disiarkan pada 8 Ogo 2022
What can I say!! Nothing want to say that about the service which the internal connection. Only said :Noting could said for their service!
Terjemah
Jawapan daripada Pihak Penginapan: 尊敬的賓客您好,感謝您選擇入住石家莊西美五洲酒店並花費時間給予您的反饋。很抱歉您的入住體驗未達到預期,如方便,請留下您的聯繫方式或預訂相關訊息,我們的賓客服務經理將與您取得聯繫,希望可以給您一個滿意的答覆。我們非常重視客人的反饋,並且誠摯地希望您能再次入住我們的酒店,讓我們有機會及時改進提供令您滿意的入住體驗。再次感謝您的包容和理解,我們期待您的再次光臨!謝謝並致以誠摯的問候!
Pengguna Tetamu
Bilik Premier (Katil Berganda)
Menginap pada Feb 2024
Bisnes
14 ulasan
5.0/5
Luar Biasa
Disiarkan pada 31 Mei 2024
Excellent
Terjemah
Pengguna Tanpa Nama
No-Smoking Business Room (Smoke Treatment+Air Purifier)