Hotel berhampiran Dara Phone Shop, Siem Reap

My first time in Cambodia so I was truly unsure about the quality of the accommodation, but honestly I think the quality of the service and smile is the one of the best I ever experienced. All staff at hotel Koulen central were absolutely fantastic and made enormous efforts to make our stay enjoyable. They even surprised with a cake for my birthday. The rooms are big with very modern and beautiful design. Had fantastic sleep as well. They even pack our breakfast when we were going for the Angkor wat tour at 4:20AM. Especially I would love to thank you Ly Chneang and Ching Ching for making sure we have everything we need during our stay.

This is a 5 star hotel in central Siem Reap. It is luxurious but not pretentious. Though the classic room is their ”starter” room, it was superb. We were two adults and a child. The boy slept on the sofa and they provided bedding at no charge. Our bed was extremely comfortable. The room was elegant but not pretentious integrating a lot of wood and granite. Two arm chairs with foot rests made our stay most comfortable. Staff was very friendly, helpful and responsive. The breakfast for two days was a fixed menu, then buffet. Plenty of western and Asian options. Real bacon too. The location is central and their are tuk tuks waiting outside all the time.. Everything is within a $1 to $2 tuk tuk ride. We let the hotel arrange our tuk tuk temple tours to our specifications. The driver was a great guy, and provided iced water and iced towels Their price was the same as two other tuk tuk drivers who I emailed. They also arranged airport taxis (not free). We agreed that this was the best hotel experience we've had in Asia. I highly recommend this hotel, and it is one we would return too, which we don't often do. For the quality, the rates are extremely good value

Viroth’s is a great hotel to stay in. The hotel provided one way pick up from the airport using one of their vintage Rolls Royce / Mercedes car. The hotel staff were very friendly and allowed us to check in earlier. There was always full attention to us during breakfast or when we need to leave the hotel, eg. help to arrange transportation and keep our room key. When we need to leave the hotel before 5am for the Angkor wat sunrise tour, the hotel prepared packed breakfast for us to eat on the way. Viroth’s is clean and within 10-15 min walking distance from the old market where you can buy a lot of souvenirs to bring home :)

Lovely hotel , firm but comfortable beds , refillable water bottles, water station, hot water , although it took a while to come through, very helpful staff, one young man although finished for the day took pity on my husband running back down the road as he had forgotten to pick his phone up in restaurant, gave him a lift to get it , very much appreciated. Nice pool area with a few sun beds . Some wildlife in central pool area . Down point we were on ground floor and should have had a city view but we got a wall which made the room quite dark

This image effectively captures the essence of not only the hotel but also the entire city and country. It exudes an overall dilapidated and below-average quality. Our stay at this hotel lasted for a month, costing around 650 euros, and although our sleep was satisfactory, there were numerous shortcomings. Despite actively searching for other hotels within the same price range, none of them were satisfactory. However, due to the comfortable sleep we experienced, we decided to stay. If we had come across a more respectable option, we would have immediately left. The advantages include a peaceful and quiet atmosphere at night, as well as reasonably comfortable beds. Additionally, the staff demonstrated friendliness and helpfulness.

We stayed in a deluxe room for 4 nights - it started to feel like home. The room was a good size and clean. Just outside was the gorgeous pool. The grounds of this hotel are a leafy tropical garden. The location of the hotel is OK but it is perhaps 2kms to the tourist district - quite walkable but in the heat we took a tuk tuk to Pub Street which the hotel organised. There is a restaurant in the hotel with quite good food but obviously not the same atmosphere as the tourist district. There is a convenience store right next door and an ATM just down the street. The WiFi was OK but a bit patchy - sometimes we had to go to the bar to get a strong signal. Overall, a good experience.

The rooms are big and decent and have privacy. The atmosphere is also quite nice and cozy, and it feels like living in a small jungle. I've tried 3-4 hotels in Siem Reap and this is probably the best for me. I'll rate 4.5 out of 5 stars among hotels in SR.

I went to SR for visit and working , was stay at this hotel 3 night, room is nice with clean , price is acceptable with gift floor and good WiFi , I was very upset with services, there is not a standard service, just a bit case but they tried to lied us , the case We can’t access TV I. The room they tried to lie us since I check in till check out just tell there are problems with TV Cable company 😅 firstly they told me they bought smart tv box arrived hotel then TV remote not accessible! Finally is about Tv cable company look like they think we are local guest not much money to pay therefore no solution like change from another room to our room , just set up honeymoon flower a bit expensive 7$ charged . But night shift staff he is good and kind

This hotel is a charming boutique hotel where you will feel relaxing and tranquil. The staffs esp Me Sna . Nita . Mey Seyh are so lovely especially Sna. Lovely person. Love the surroundings which are tucked within the local community. Although restaurants are not available, you can find food around the area as Siem Reap is not a big town.

The first night I was put in a room with an air conditioner that was running but never cooled. The next room had a family of very loud people that went most of the night. The staff is friendly and attentive, but obtrusive. I was moved to another room which had excellent air conditioning and was comfortable. I have lived extensively in SE Asia and am familiar with the culture. However, always being asked,”Where are you going,” or “What are you doing?” Made me feel very uncomfortable. Simply tell guests that if they need anything or have any questions to please ask, instead of feeling interrogated each time I walked in and out of the hotel. The girl that served in the dining room had a warm smile and was very kind and she always tried to serve well and did great. The days she was off, it was an uncomfortable awkward experience just trying to have a simple breakfast. Just trying to get salt or getting condiments so that I could eat my food while it was hot, was almost impossible. As an exercise swimmer, the pool was very unclear at first. I asked if it could be cleaned and their was resistance to do so. Eventually it was cleaned and later it was much better. I booked my room for two and my girlfriend was only able to be with me part of the time. One evening when I walked into reception with her, the guy was rude and disrespectful and interrogating us both. It was a very uncomfortable and unacceptable situation. I had booked it for two weeks. Two days before I left, one evening, there was a rat running on the soffit near the ceiling. I didn’t complain about it because my stay was nearly finished and I don’t know what they would even try to do to remedy the situation. The balconies are nice and overall it was quiet and peaceful.