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Kami Memadankan Harga
1 malam
Ulasan Tetamu
3.8/5
Baik
29 ulasan
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Ulasan yang disahkan
Persekitaran3.9
Kemudahan3.7
Perkhidmatan3.9
Kebersihan3.8
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Semua ulasan(29)
Ulasan positif(15)
Ulasan dengan gambar/video(8)
Ulasan kurang baik(14)
Chocolate Willy
Menginap pada Feb 2022
Bisnes
31 ulasan
2.5/5
Disiarkan pada 16 Feb 2022
this is a under 3 star hotel standard internationally. The card of room key were not working properly.
The hotel do not have restaurant and bathtub.
The parking costed 10euro without invoice.
At least the receptionist still work hard with heart.
Terjemah
Serhii
Menginap pada Mac 2022
Melancong bersama rakan
2 ulasan
4.5/5
Hebat
Disiarkan pada 22 Mac 2022
Nice view, no thick curtains in your room, you should pay for parking
Terjemah
Pengguna Tanpa Nama
Menginap pada Nov 2022
Solo
1 ulasan
3.2/5
Disiarkan pada 23 Dis 2022
Hôtel sympa a 10 minutes a pied du centre. Le quartier n'est pas dangereux contrairement à ce que j'ai lus. En revanche le wifi est lent le peu de moment où il fonctionne. En ce qui concerne le nettoyage c'est du nettoyage de surface a mon arrivé le drap avait une tâche il y avait également une petite giclée de sang sur le rideau, sans compter que sous le lit ça n'a jamais était nettoyé énormément de poussière et une paire de chaussettes noir oublié par un client avant moi
Terjemah
Pengguna Tetamu
Menginap pada Okt 2022
Bisnes
9 ulasan
1.5/5
Disiarkan pada 13 Okt 2022
Scortesia, incompetenza, mancanza di professionalità e menefreghismo verso il cliente sono le parole d'ordine di questo hotel terribile.
All'arrivo in serata mi hanno imposto di attendere nella reception che arrivasse sul loro computer la conferma da trip.con della prenotazione.... anche tutta la notte se fosse stato necessario. Questo nonostante avessi già fornito il numero di prenotazione arrivato sul mio smartphone e avessero già visto il messaggio della mia banca del pagamento eseguito....INCOMPETENTI.
Dopo una attesa per fortuna non lunghissima (grazie a trip.com che ha inviato subito la conferma sul loro computer), finalmente mi hanno dato una camera.
Sorpresa, nella tazza del water scorreva acqua a fiumi ed ho dovuto chiudere il rubinetto generale.
Sporco un po' ovunque nel bagno e il letto era rifatto con lenzuola corte tant'è che si vedeva il materasso....
Sconsigliatissimo per chiunque non voglia avere a che fare con la stupidità umana e con la sporcizia...
PS
Quando ho avvisato dei problemi in camera, il ragazzo alla reception mi ha risposto dicendomi CHE IO DOVEVO AVVISARE il giorno dopo il suo collega dei vari problemi trovati 😱😱😱.
Incredibile, mai avuto a che fare con hotel così incompetenti in vita mia....
Terjemah
Pengguna Tetamu
Menginap pada Jan 2022
Melancong bersama rakan
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada 30 Jan 2022
경치 환경 시설합격 정말 다시가게된다면 머물고싶어요!!!
Terjemah
Joewinwin
Menginap pada Ogo 2022
Solo
77 ulasan
3.7/5
Disiarkan pada 13 Ogo 2022
附近有地鐵站,巴士站,電車站,交通方便,總台員工熱心,臨走前付了20Lv 小費呢!
Terjemah
Pengguna Tetamu
Menginap pada Okt 2024
Keluarga
1.0/5
Disiarkan pada 13 Okt 2024
Horrible. Please, avoid this place. Should be called: can’t be bothered. Upon arrival - elevator not working. Been handled a keys by receptionist and told that we have room on the 4th floor (my older mother, two years old and myslef). Only because I asked, they helped us with big suitcase (as we had hands full of stuff). And room itself was overheated:( not possible to open the window!!! And not possible to switch the heating off!! Also not possible to lower temperature by air conditioning!! Stuff downstairs couldn’t care less. First night my daughter was waking up every half and hour and I didn’t sleep, I was keep opening room door to the corridor to have some fresh air! I complained so they told me that we can move to another room next night (where windows can be open). And we had to move ourself - was told to bring our belongings downstairs and was sitting in the reception all day (while we were out) and nobody cared to move it. After all the hustle we entered new room and again all windows shut, heating on full!! Outside over 20 degrees. We slept with windows open and heating was running. Absolutely unpleasant stay. Hotels looks like run by bunch of teenagers and manager who obviously doesn’t give a monkey about guests. Only one good point can be clean room but it’s not enough to sleep. Please, do not stay there!
Terjemah
Pengguna Tetamu
Menginap pada Ogo 2024
Lain-lain
2.0/5
Disiarkan pada 19 Ogo 2024
Toilet was broken, from shower cabin there was a lot of water outside after bath. TV supposed to have Internet but was not possible to connect to the Internet. Also from my phone I couldn't connect. In the morning cleaning ladies started to clean rooms around 7am. They made so much noise, brake some glasses, talk to each other without thinking for a second that some guest may want to sleep. I will not repeat a stay in this hotel for sure. Price is not relevant to the low quality.
Terjemah
Pengguna Tetamu
Menginap pada Jun 2024
Lain-lain
4.0/5
Sangat Baik
Disiarkan pada 8 Jun 2024
The hotel is located just several minutes away from the main train and bus stations. Rooms are large and double bed is huge. Some elements in the room might be impractical for some people but certainly not disastrous (basically a wet room and not a shower with curtains, low bed and sofa, huge windows that can open just a little bit) but overall it's a very good value and we are glad for staying there in spite of negative reviews. Receptionists in both shifts were friendly and helpful. We stayed in two rooms: the room overlooking the boulevard with trams might be noisy for some people while the other room, facing the backyard of the hotel, was perfectly calm. The access to the city center is easy, either on foot or using public transport.
Terjemah
Pengguna Tetamu
Menginap pada Feb 2024
Lain-lain
1.0/5
Disiarkan pada 28 Feb 2024
STAY AWAY FROM THIS NIGHTMARE OF A "HOTEL". You will regret going there as they do not live up to promises of refunding you despite several promises to do so. Further there are bugs in the room and it is very unhealthy to stay there for just one night. Not healthy room for people who have difficulties breathing normally. NEVER GO THERE it's and not Clean!!!!!!!!!!!!!!!
Terjemah
Pengguna Tetamu
Menginap pada Mei 2023
Lain-lain
4.0/5
Sangat Baik
Disiarkan pada 9 Mei 2023
It is located very close to the main train station of Sofia, around 15 minutes walk from the center. But there is a metro stop 50 meters away, so access is very easy for those who don't like walking. Big room, huge bed, clean with all accessories needed for a comfortable stay. Satisfactory buffet breakfast, covers the basic needs. The staff at the reception are very kind and helpful. The very demanding people may be disturbed by the tram that passes outside and can be heard slightly in the front rooms, which I happened to stay. (in my case it did not disturb). It was a random choice that I was happy with, and if someone doesn't want a hotel in the city center I think it's an ideal choice.
Terjemah
Pengguna Tetamu
Menginap pada Okt 2023
Lain-lain
1.0/5
Disiarkan pada 25 Okt 2023
They refused to cancel my order and refund me, Because I am from Israel and there is ongoing war in my country and I cannot fly there despite my will because all the flights have been canceled. At a time like this, instead of showing empathy and consideration, they show their true and anti-Semitic face. shame on you.
Terjemah
Pengguna Tetamu
Menginap pada Jul 2022
Lain-lain
4.0/5
Sangat Baik
Disiarkan pada 8 Jul 2022
We booked this hotel as our first hotel in Sofia was awful. We were greeted by a really friendly receptionist who could not have been more friendly and helpful during our stay. Our large business room had King Size bed and full length window overlooking the city. Lovely and clean with air con and wet room. Large wardrobes and fridge plus tea and coffee. Breakfast had really good variety of items and constantly being replenished. We ate mostly outside. Some of the area around looks a little scruffy but so handy for railway, bus station, trams and metro.
Terjemah
Pengguna Tetamu
Menginap pada Jun 2022
Bisnes
1.0/5
Disiarkan pada 17 Jun 2022
we booked this 4 star hotel because we were looking for a hotel with Spa and gym. let's start from the fact that the gym is small and dirty, no towel, nothing. the Spa has been closed since 2019 without any notice at the time of booking. the hotel (which is more of an apartment building) has rooms with broken air conditioning and windows that do not open which create a hood with the sun, non-existent staff who do not come to clean, blackout curtains shorter than normal and therefore light that enters at dawn. reception staff who do not even have water to give you on request, a crap that is not worth 4 stars.
Terjemah
Pengguna Tetamu
Menginap pada Jul 2022
Lain-lain
4.0/5
Sangat Baik
Disiarkan pada 13 Jul 2022
recently stayed here, rooms nice and spacious , nice and modern , very close to bus/train station, well stocked mini bar, 20 minute walk into centre, no luggage store which would of been handy , all in all met my basic needs for a night