Hotel di Centrum, Sofia

This is the best hotel in Europe in this price range. It is located in the best place in the city center of Sofia, walkable to various kind of restaurants of all kinds. 5 minutes walk to subway station. The hotel room is huge and provided with adequate amenities. Not to mention the high standard of services , staff are friendly and endeavor to help.

The location is excellent, with three metro lines just a short walk away, making it easy to get around the city. The rooms are spacious, well maintained, and very clean. The windows are highly soundproof, so outside noise is not an issue. The hotel also provides useful amenities, the lobby is welcoming, and the staff are friendly and helpful. Overall, I had a very good experience. The only downside was the housekeeping staff, who started talking loudly in the corridors early in the morning. Because the room doors are not well soundproofed, it sounded as though they were speaking right outside—or even inside—the room, which made it difficult to sleep. It would be much better if they communicated more quietly or found another way to coordinate instead of shouting in the hallways.

Hotel un poco alejado del centro, unos 20 minutos. Con las bajas temperaturas-7 se hacía largo el camino.

Hotel is good, service leaves much to be desired. We arrived at the hotel at 2 p.m. and asked on reception if the room is ready (normal check-in at 3 p.m.). The answer was that the room will be ready by check-in time (3 p.m.). We came to the reception at 3 p.m., our room was not ready. The reception lady asked ask to wait 10-15 min. We came to the reception at 15:30, the room was not ready. The lady apologised and asked us to wait 15-20 min maximum. We came at 16:10 - the room was not ready. On my question “when will it be ready?” I’ve got the answer “I don’t know”. I asked the lady to call to the floor responsible/cleaning supervisor and clarify. The answer was “ I already called them, they also don’t know”. I got angry as nobody could tell me when we can expect the room ready. After I applied to their manager, the key was provided to us in 5 min. The room was not so bad, but in the bathroom there was strong sewage smell that stayed in the room for the whole night.

L’emplacement de l’hôtel est correct et la propreté également. En revanche, l’accueil était peu agréable, sans sourire, ce qui est dommage pour un établissement hôtelier. De plus, des sachets de thé étaient mis à disposition le premier jour, mais pas le lendemain, ce qui manque de cohérence.

The hotel was amazing best i’ve ever stayed at It was our first anniversary and my girlfriend really loved the room and everyone was very nice and helpful we would definitely be back

It was a comfortable stay. I was able to leave my luggage both before check-in and after check-out without any issues. The hotel is very close to the metro and tram stops, making it easy to get around. If you enjoy walking, you can even walk to the city center and explore Sofia, although it is a bit of a long walk. It’s also very close to a shopping mall, which I think is a great advantage.

In general, the hotel is very good, close to Vitosha blvd and city center and clean, Standard Double Room is spacious enough The continental breakfast is sufficent but is served in the lobby and it is very weird, also it is overpriced to my opinion (15 Euro/person) Hot water in the rooms on the higher floors starts after several minutes of waiting after opening the handle of the faucet I would rate it as good 3 star hotel rather than 4

The hotel is located very near to the pedestrian street Vitosha and the city center- they are in a walking distance. The room was comfy and spatious, the mini bar is all payed you have no complimentary cofee, tea or water. The parking is payed as well, the hotel charged us 17 euro for 1 day on a public parking even thou it was a holiday -and you do not pay for parking on holidays. The breakfast was basic and very dry, everything was like it was cooked the day before. All in all ok for a one night sleep over.