Hotel di Sofia City Center, Sofia

Service was good, friendly staff. You get what you pay, but has everything you need. Decent bed, clean environment.

📍 Location & Pricing • Location: Sofia, Bulgaria. Strategically located near the main transport hubs. • The metro station (coming from the airport) is very close.  • Tram stops are on the corner, and the main bus/train station is just a couple of blocks away.  • The city center is about 1.5 km away.  • Price Range: 79€/d. 🛏️ The Room Experience • Room Type: Twin room on the 11th floor.  • Size & Cleanliness: Adequate size and clean.  • Bed: 110cm firm mattress, reported to be very comfortable, with two soft pillows.  • Amenities: Flat-screen TV, coffee maker, fridge, and hairdryer included.  • Drawbacks: No major issues mentioned. 🚽 Bathroom Details • Cleanliness & Setup: The bathroom was clean.  • Shower/Bath: High and slippery bathtub. Water pressure was very good.  • Products & Towels: Basic amenities were provided. Some towels showed signs of wear with frayed edges.  🍳 Food & Beverage • Included: Yes, breakfast was included.  • Variety & Quality: A very complete breakfast buffet, offering both hot and cold, sweet and savory options, including some local specialties.  • Negative Point: The only drawback was the juice, which tasted artificial, like a powdered mix.  🏊 Common Areas & Facilities • Facilities: The hotel features a spa, sauna, indoor pool, a restaurant, a cocktail bar, and a ******.  👨💼 Service Evaluation • Reception: Morning staff was serious. Evening staff seemed bothered by questions regarding the spa.  • Cocktail Bar: Staff here was very kind and friendly.  • Spa Staff: Described as serious, speaking only the bare minimum of words.  • Daily Housekeeping: Room cleaning was minimal; they only straightened the duvet, leaving the pillows as they were. Coffee and tea amenities were not replenished.  🚗 Transport & Access • Public Transport: Excellent connection. Very close to the metro line from the airport, with tram stops nearby and the main stations within walking distance.  🔐 Security • Access Control: Access is managed via a key card.  • Safe: There is no safe deposit box in the room.  Final Verdict: ✔ Top Strength: The super comfortable bed combined with the excellent location near major transport links (metro, bus, train). ❌ Main Drawback: The service was inconsistent, particularly the minimal housekeeping (no coffee/tea refill) and the unenthusiastic staff at reception and the spa.

Overall cleanliness of the whole property is ok as the cleaner did her best from what I saw, but unluckily my bed was not as clean as I expected. Hope the color on my bed cover and pillow was stain not dirt (see pictures). Also when I wanted to extend my stay for the next day and came down to receptionist, he said he had finished his shift and asked me to come back in the morning, while his shift was actually not finished yet (there is a written information what time reception is supposed to close). Other than those two issues, it was a great stay, kitchen is spacious with stoves, sink, fridge, table and chairs, living room.

The toilet in the bathroom was not clean! I‘m sorry for this review, you need to clean better! You certainly don't want to see a photo from the toilet in the bathroom!

Superb location. In the city centre. Historical palace. Modern interior designs of the rooms. Soft & fresh bed sheets/towels. Big rooms. Spotless clean. Great amenities with gym. Delicious with big variations of breakfast. Helpful and great staff. Fast check in & out. Walking distance to all landmarks of the capital. Public transportation is only 1-2 min walk. The only thing that miss were the absence of extra tooth paste and tooth brush. The rest were ok. Highly recommend. Definitely comeback here soon.

Otelde tek gece konakladık. Herşey ***et iyidi fakat yataklar biraz eskiydi yayları rahatsız etti. Temizlik çok iyidi. Konumundan merkeze rahatlıkla yürüyebilirsiniz. Çalışanlar ***et kibar ve yardımseverdi. Tekrar gitsem bu oteli tercih edebilirim.

Çok temiz ve harika bir otel. Ailece kalınabilecek lokasyon olarak çok doğru bir noktada. Gezilecek yerlere yürüme mesafesinde. Çalışanlar çok güler yüzlü. Odalar çok temiz ve ferah. Kesinlikle tavsiye ederim...

Rooms are spacious. Amenities are sufficient such as shampoo, shower gel and slippers. Breakfast has many choices. Reception helped us print the boarding pass, very helpful and friendly.

Hotel is next to metro 2 central train station and is quite good if you can navigate the metro, line The breakfast is the same everyday but staff are good and complimentary coffee in reception. On my visit very quiet this time of year in Sofia but I enjoyed Sofia No restaurant nearby have to go into city . There are shops nearby about 1/2 km away but it’s ok and safe Night time few doggy characters around this part of town but avoid them 24 hr reception was helpful and warm Just if you come in late grab some food for your room as nothing to eat around

The room is super huge and the hotel is at good location within walking distance to all major attractions. But the hotel looks tired and the hair dryer is useless.