Hotel di Sofia City Center, Sofia

Stayed in the budget small room. The room is very tiny. Ideal for someone travelling with little luggage and 1 or 2 nights. Clean room. Location is 25 mins walk from city center but there are trams nearby that takes you basically anywhere.

The hotel has a spa and fitness center. Compared to Western European spas in hotels, here you might receive one towel if you ask at the spa reception. Otherwise there are no others on disposal and there is no water dispenser. You have to buy it or bring it with you. The saunas could be more clean, especially the steam sauna, which was very dirty in the evening. To swim in the pool you need to buy a swimming cap. The food at the breakfast was very delicious, compared to other experiences I made in Sofia. It could be maybe different every day, because the only difference was how the potatoes were prepared. In any case, you have a variety of food to eat and you will not be hungry. I was in another Ramada hotel and this one was on a lower level than the one in Bucharest and needs a renovation in the rooms or in the restaurant. The chairs were dirty there.

Overall cleanliness of the whole property is ok as the cleaner did her best from what I saw, but unluckily my bed was not as clean as I expected. Hope the color on my bed cover and pillow was stain not dirt (see pictures). Also when I wanted to extend my stay for the next day and came down to receptionist, he said he had finished his shift and asked me to come back in the morning, while his shift was actually not finished yet (there is a written information what time reception is supposed to close). Other than those two issues, it was a great stay, kitchen is spacious with stoves, sink, fridge, table and chairs, living room.

Unfortunately, there was a significant incident of cleaning the bathroom in the room, I expected to receive compensation for it but we did not receive it. Therefore, the service and cleanliness are rated low. I choose not to share the details of what happened so as not to harm the hotel too much.

Superb location. In the city centre. Historical palace. Modern interior designs of the rooms. Soft & fresh bed sheets/towels. Big rooms. Spotless clean. Great amenities with gym. Delicious with big variations of breakfast. Helpful and great staff. Fast check in & out. Walking distance to all landmarks of the capital. Public transportation is only 1-2 min walk. The only thing that miss were the absence of extra tooth paste and tooth brush. The rest were ok. Highly recommend. Definitely comeback here soon.

Otelde tek gece konakladık. Herşey ***et iyidi fakat yataklar biraz eskiydi yayları rahatsız etti. Temizlik çok iyidi. Konumundan merkeze rahatlıkla yürüyebilirsiniz. Çalışanlar ***et kibar ve yardımseverdi. Tekrar gitsem bu oteli tercih edebilirim.

While located near Serdika metro station, the area is generally quieter. Our room was located on the second level, and there’s no lift access to our room. But the receptionist offered to help us with our luggage. Hotel is clean, and our room had a huge sofa and TV.

Everything was excellent, except for the fact that parking had to be paid. I still cannot wrap my head around the fact that a 5-star hotel with private parking onsite is charging its guests a parking fee. Common sense is not very common in Bulgaria.

Room clean, location convenient, walking distance a lot restaurants. Bus stops & tran station near by the hotel

Great service and location. Courteous staff and overall great stay! Cute carpets in the elevator which changed everyday