Pengguna Tetamu
18 November 2024
Hotel is newly built so room are clean. For any extra adult in a room, folding bed should be provided instead of mattress alone. No guest would want to sleep on the floor just with one mattress. Even other competitors are doing so. I haven seen 1st time any hotel not having a folding bed option. This will definitely not make good customer experience. Also still the lunch and dinner license is under progress, i guess this should have been already claimed while you inaugurated the hotel. Even this is leading to a mixed customer experience
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