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Kami Memadankan Harga
1 malam
Ulasan Tetamu
4.4/5
Sangat Baik
76 ulasan
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Ulasan yang disahkan
Persekitaran4.3
Kemudahan4.4
Perkhidmatan4.4
Kebersihan4.4
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Semua ulasan(76)
Ulasan positif(47)
Ulasan dengan gambar/video(8)
Ulasan kurang baik(1)
Pengguna Tetamu
Bilik Katil Queen Size Klasik dengan Balkoni
Menginap pada Ogo 2024
Pasangan
1 ulasan
3.0/5
Disiarkan pada 5 Okt 2024
The room is old. Far away from centers.
They charged us 25 € extra they said it was tax on drinks we took but didn’t say anywhere that if we take water and one cocktail we need to pay tax.
The man in the reception wrote the amount with hand writing on the final bill at checkout.
Terjemah
Pengguna Tetamu
Bilik Ekonomi Queen
Menginap pada Mei 2024
Pasangan
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 5 Jun 2024
Amazing place to stay and their hourly shuttle buses to the city was a great addition. The staff are very helpful and had an epic pool.
Terjemah
Pengguna Tanpa Nama
Bilik Superior Queen dengan Pemandangan Laut
Menginap pada Mei 2024
Pasangan
2 ulasan
4.2/5
Sangat Baik
Disiarkan pada 19 Jun 2024
Good hotel, great pool.
Excellent shuttle except one day when the shuttle left before time.
Terjemah
Eli
Bilik Ekonomi Katil Saiz Queen dengan Katil Bunk
Menginap pada Jun 2023
Keluarga
31 ulasan
5.0/5
Luar Biasa
Disiarkan pada 2 Ogo 2023
Beautiful experience manages of the restaurants give us some free cakes and water beautiful service room a very good
We came here on the 10 day break which was booked as a 60th birthday surprise for me. When I was sent the name of the hotel a few days before we were about to fly, my heart sank a little when I saw ‘Best Western’ as I imagined it to be a typical American chain of hotel with no character…. How wrong was I!!! Everything that the hundreds of positive Tripadvisor reviews and more were right. The holiday was booked as a packaged deal with TUI from Newcastle. We were on a half board basis. I definitely recommend you do the HB as you won’t get this level of food in town or amount of choice each night. They cater for vegetarians and gluten free eaters also. We arrived early at 2pm and greeted with a glass of Prosecco in the lounge and we were lucky to get into our room early. Our room was on the 3rd floor (316). It was a big room with plenty of storage space, comfortable bed, decent air con (bearing in mind it was 35 deg), great free WiFi , safe, minibar and a south facing balcony which faced the pool. The balcony had an airer so you can hang your costume etc (bring ur own pegs) and table and chairs and sun loungers. The bathroom was huge with loads of towels, hairdryers, shower gels etc, even a non slip mat for the bath should you wish to shower instead. Another thing I liked about our room is that they don’t have those stupid things that you hang on the door if you want to have your room cleaned or not be disturbed. There’s a little button that you press on the inside of your door where it lights up on the outside telling the domestics that you do not wish to be disturbed, this eliminates guests potentially from swapping the hanging notices which creates problems when they are trying to be funny! Hotel is not super modern, the tiles on the floor are beautiful and it adds a certain charm to it, we loved it. The hotel is about 10 - 15 minutes away from Sorrento town by bus and the hotel run a complimentary minibus service every hour which is a godsend. The bus fits about 28. I wouldn’t risk walking there as there isn’t a pathway as such and the drivers here a little, actually ALOT crazy. The bus starts around 8 and last pick up is at 11:15. All pick ups are prompt. There is a little shop about 15 mins away from the hotel, so if you’re daring enough, get yourself there. We purchased things like biscuits, crisps and water. Like other guests said, the hotel is absolutely spotless and the domestics work really hard to ensure that this is maintained Food - breakfast everything there to suit your taste, even gluten free!! Fresh fruit, pastries, bread which you can toast, cereals, juices, cheese, ham, the list is endless. With dinner, there is a set menu. There are three courses ,you can also help yourself to the salad bar. The only thing I would suggest is to ask the side dish of the day is as it might not go with what you are choosing as your main (side dish might be mash or peas therefore, might not go with baked chicken, or pizza
Terjemah
6/25
Jawapan daripada Pihak Penginapan: Dear Greekiez Thank you so much for your wonderful and detailed review! We're thrilled to hear that your 60th birthday surprise turned out to be such a memorable experience, and we're delighted that we could play a part in making it special. It’s great to know that we exceeded your expectations, from the warm welcome with Prosecco to the comfort of your room and the high quality of our food offerings. We're also pleased that you appreciated the charm of our hotel, the convenience of our shuttle service, and the thoughtful touches in your room. We’re especially glad that our staff could make your birthday dinner extra special with the cake, song, and flowers. It’s moments like these that we strive to create for all our guests, and we’re so happy it made your stay even more memorable. Thank you for recommending us and for your kind words about every member of our team. It was our pleasure to have you with us, and we look forward to welcoming you back to La Solara in the future! Warm regards, Ugo Di Maio General Manager
StaceyKay22
Menginap pada Jul 2024
Pasangan
4.0/5
Sangat Baik
Disiarkan pada 27 Ogo 2024
This hotel is almost 5 stars because the food is exceptional in the evenings! Some of the best food I've ever had and the main reason we chose this hotel. The rooms were a little dated but spacious and clean and we were not in them long. The pool area is nice but we didn't use it much. The complimentary shuttle bus service is great down into the centre of sorrento as it is a bit too far to walk along the main road.
Terjemah
6/14
Jawapan daripada Pihak Penginapan: Dear StaceyKay22 Thank you for your fantastic review! We are thrilled to hear that you enjoyed our exceptional evening meals—it's wonderful to know our food was a highlight of your stay. We appreciate your feedback regarding the rooms and are glad to hear you found them spacious and clean. It's also great to know that you found our complimentary shuttle bus service convenient for getting into Sorrento. We hope to welcome you back for another memorable stay soon! Best regards, Ugo Di Maio General Manager
Linda G
Menginap pada Ogo 2024
Pasangan
5.0/5
Luar Biasa
Disiarkan pada 7 Sep 2024
Everyone had told you what a fantastic hotel this is. The food, the staff, it’s spotless! No saving sun beds it’s such a treat! We enjoyed all of the musicians as well, lovely young woman who sang twice while we were there. Loved the gala dinner round the pool, preferred it to the one inside but the hotel had to listen to everyone’s preference so we understand. Lovely Francesco, Dima and Giuseppe for their wonderful service every day they work so hard! Thanks to the lady in reception for coming to help us with a room issue so swiftly! Our room was lovely, overlooking the pool and the largest balcony I have ever seen! We’re back home and saving up again now. If we return to sorrento we will be back
Terjemah
6/10
Jawapan daripada Pihak Penginapan: Dear Linda G Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay and appreciated the exceptional service from our staff, especially Francesco, Dima, and Giuseppe. It's great to know you loved the musical performances and the gala dinner by the pool. We strive to provide a memorable experience for all our guests, and your feedback means the world to us. We can't wait to welcome you back to Sorrento! Regards Ugo Di Maio General Manager
Phartweasels
Menginap pada Jul 2024
Pasangan
4.0/5
Sangat Baik
Disiarkan pada 5 Ogo 2024
This hotel was absolutely lovely. The service was amazing. We arrived very late and one of the serving staff stayed up to make sure we ate some dinner (cold meat and veg and fruit). It is five minutes outside of Sorrento, but they provide a regular bus to and from town, which we used a lot. The location means it’s a little quieter, which is nice. The views are beautiful, the pool and pool area was great. Lots of space and good service everywhere. The room was good and clean with a nice little terrace. The bathroom seemed a little out of date, but everything worked fine. The dining and entertainment areas downstairs were great. The decor was a wonderful mix of 1960s but it was immaculate, like it had been decorated last year! The dinners were very pleasant, with the food seeming to cater for older Brits, I would say. They brought out a cake and had everyone sing on my husband’s birthday. They have a pianist one evening, which was lovely. I can see why lots of the guests come again and again. A really gorgeous place.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Phartweasels Thank you for your lovely review! We're delighted to hear that you enjoyed your stay with us and appreciated our service, especially after your late arrival. It's great to know that our quiet location, beautiful views, and convenient shuttle service made your experience even better. We're also glad you enjoyed the pool area, your clean room with the terrace, and the unique décor of our dining and entertainment spaces. It’s wonderful that your husband’s birthday celebration was special, and we’re pleased to have contributed to those memories. We appreciate your feedback about the bathroom and are happy to hear that everything worked fine. Your kind words about our dinners and entertainment mean a lot to us, and we're thrilled to know you understand why so many guests return. We hope to welcome you back again soon! Best regards, Ugo Di Maio General Manager
dawnmI8233GX
Menginap pada Mei 2024
Keluarga
2.0/5
Disiarkan pada 19 Jun 2024
After seeing the website, we were excited to be staying at this property, until we got to our rooms. Pros: - Beautiful view from the breakfast room. - Pool -Snack bar and bar poolside with good food/drink options. -Snack-bar staff very friendly. -Pool towels provided -Hotel bar with big screen TV. Great for watching soccer matches. -Hotel restaurant -Shuttle Service. -Shuttle Service would drop you off or pick you up anywhere along the route to/from city center. Cons: -Pictures aren’t necessarily what you get. None of our rooms had a view. -Front desk staff seemed to know how to say “No” or “you can’t get there” Rarely greeted you as you went past the desk. -Mattress was hard as a rock -Door to one room looked like someone tried to break the lock. -Not really a family hotel. -Pool staff (lifeguard/bar) and breakfast staff did not seem happy people. Rarely smiled, greeted, or spoke to you. -It cost €50 just to get a cab to come up the mountain. So if not along shuttle route, it would be too expensive to get there. -Road not safe to walk on, for small children. Stayed at three other hotels in three other cities over the 13 day stay in Italy. This hotel was far below the standards of the other hotels. Very disappointing.
Terjemah
6/9
Jawapan daripada Pihak Penginapan: Dear dawnml8233GX We are disappointed by your criticisms, in particular regarding the behaviour of some staff who rarely greeted you, as you say, and, according to your sensitivity, were not happy . We believe that in general before expressing certain opinions, it would be appropriate to do some introspection, by looking at one's own attitude, probably not very open and receptive, towards others who work to try and give the best for the guests. I’m sorry to hear about your experience at the Best Western Hotel La Solara in Sorrento. It’s essential to manage expectations when booking accommodations, especially regarding room views. Let me provide some insights based on your feedback: If you didn’t specifically book a room with a sea view, it’s challenging to expect one upon arrival. Always check the room type you’re reserving to avoid disappointment. The hotel’s website might showcase beautiful views, but it’s crucial to verify the room type during the booking process. A NO was said because there wasn't any panoramic room available, which was not booked, because the hotel was completely full. In case there had been the slightest possibility we would certainly have satisfied your request for a room change. If you had stopped to talk to those staff members a little longer you would have met people who were willing to do everything they could for you Regards Ugo Di Maio General Manager
Pengguna Tetamu
Menginap pada Okt 2024
Lain-lain
5.0/5
Luar Biasa
Disiarkan pada 2 Nov 2024
What can I say our return visit after a few years away ( we have lost count possibly our 10th visit) did not disappoint. The service, cleanliness, friendly atmosphere had not changed despite some of the familiar faces having moved on. High standards as always and the food as delicious as always. The pool area is kept immaculate and always a sunbed to be had no 6am dash needed here! The shuttle bus runs like clockwork and saves the walk back up the hill! The road down to town can be busy and the hotel don't recommend you walk down to town but we do! We have done it many times and the traffic does respect walkers, the views walking down are spectacular and it uses some of the calories eaten during your stay!! There is a beach area more or less opposite the hotel, reception will direct you, it can be a tough walk back especially in the heat so take your time! Overall we enjoy the excellent service and the pleasant, relaxed atmosphere of this hotel and that's why we return. Thank you La Solara once again for a wonderful holiday and we are looking forward to seeing you all again in September 2025. Enjoy your your well earned rest.
Terjemah
Pengguna Tetamu
Menginap pada Mac 2024
Pasangan
5.0/5
Luar Biasa
Disiarkan pada 29 Apr 2024
We stayed for 11 nights at the La Solara hotel and despite the iffy weather (an unusual depression over all of Europe) we had the best time. We received a warm welcome (though be prepared for your room not being ready until 1600) and were shown to our room overlooking the sea. The hotel is spotlessly clean and the staff really make it a special place. There is a network of paths across the Sorrento peninsula which can be accessed from the back of the hotel - the lovely reception staff will give you the local maps. There was plenty of choice at dinner in the evening - the pastas are very good as is the meat and fish cookery, though the veg is a little overcooked for modern British tastes. The Gala dinner on a Sunday was a happy event and we will undoubtedly return to this gem of a hotel again. Thank you
Terjemah
Jawapan daripada Pihak Penginapan: Dear tinadevereux Thank you so much for your wonderful feedback! We're happy to hear that despite the unpredictable weather, you had such a fantastic time during your 11-night stay at La Solara hotel. Your compliments mean a lot to us, especially regarding our warm welcome, clean facilities, and attentive staff. It's great to know that you enjoyed exploring the Sorrento peninsula and found our dinner offerings to your liking, despite the slight difference in veg preparation. We can't wait to welcome you back for another memorable stay at our gem of a hotel! Regards Ugo Di Maio