Pengguna Tetamu
8 November 2024
Judging by previous reviews, people really love this hotel. I had mixed feelings. Yes, it is grand, with large bedrooms, beautiful grounds and a large, modern swimming pool. But it was too formal for me. The service was efficient, but not particularly warm. The room furnishings were not to my taste - peach satin curtains with swags and tails, yellow dralon sofa, brown furniture - a 1980’s idea of luxury. As we booked through Amex we had an upgrade, to a side sea view, but there was still an attempt to upsell to a full sea view at check-in. This is a particular gripe of mine. The hotel was half empty, so either upgrade to the higher category room, or don’t bother offering it. It’s a charmless way to greet a guest. Other hotels we stayed in on this trip included Il San Pietro Di Positano, La Scalinatella, Capri and Borgo Santandrea, Amalfi. For me, these 5 star hotels offered better value for money, more stylish bedrooms with beautiful furnishings and fabrics, and warmer service. But if you like a very formal atmosphere, perhaps the Excelsior Vittoria would be a good fit.
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