Hotel berhampiran Baddesley Baptist Church, Southampton

Best hotel in the area. Decent room and coffee, staffs are friendly too

So I went there on Thursday 18th- Sunday 21st January. Myself and my husband got there and was greeted very politely by a lovely lady at the reception. We got to the room and was happy with everything. The only downside to the hotel is they don’t have dining services but there is a spoons next door. The staff are delightful and especially to the lady on Thursday (I can’t remember her name) and the 2 receptionists working on Thursday night :)

Lovely friendly staff on reception and at the bar. Lots of fresh tasty breakfast options. The only negative at breakfast was that the hot water machine must have been in need of a good descale as tea was quite scaly. The room was very clean, quiet and adequately equipped. Good aircon, showers and towels. Bed was a little hard though. Lifts can be busy so tricky and c yourself on a high floor (there are 12) The other guests seemed to be mainly pre or post cruise passengers from all over the world - some looked very jet lagged.

Front desk and restaurant service was poor. Had to ask for orange juice and a plate at breakfast. Room adequate. I ate dinner at next door Novotel. Price was low!

Decided to book this Novotel as a place to stay for a couple of nights in Southampton for some wedding celebrations. We have previously visited this hotel approx 22 years ago as we had our wedding held at this hotel. So we were familiar with the hotel location and surroundings as we frequently visited Southampton centre for many years over the past 22 years. The location is ideal if you are arriving by coach and train. The coach station is literally on the door step of this hotel , approx 500/600 metres away. The train station is also within walking distance too. You really are in the centre within walking distance of the main shopping centre , the West Quay .John Lewis entrance is only a 10 min walk from this hotel which takes you into the West Quay shopping centre. Novotel has a car park , which is shared with 2 other hotels at this location , including an Ibis hotel. There are plenty of spaces to park, however we arrived off season and I can imagine during the cruise season it can get busy. My only grievance with Novotel is, we booked through the Novotel website and it does say on there that parking is available however you have to pay £10 per night to park your car there. Upon arrival, you just speak with the checking in staff, provide them with your car registration number & they simply register it on their system and you pay them at the counter for your parking.So £20 on top of your hotel booking as we were staying for the 2 nights. We decided not to book any breakfast as on your doorstep is a McDonald’s…literally at the car park entrance….there is also an IKEA store 5 minutes walk from the hotel. You can see it from the hotel rooms.since the hotel is alongside the major road alongside the port, you can walk along there to IKEA and towards the pier.if you’re really lucky , you can admire one of the large cruise liners berthed up…we did , you could look at it from the hotel car park.There is also a TGI Fridays restaurant across the car park entrance at this location and a small retail park with a few shops like Poundland etc. The checking in process was seamless and we got the lift to our room which was one of the top floors. The room was pretty large ..we had a king size bed and a large double sofa bed open for our 2 teenage kids. The room had pretty well insulated windows with some really good blackout curtains. The tv was a decent size and the room also boasts a small fridge with some complimentary bottles of water. There is also a small safe which you can change the lock number on however I’m not sure how secure it can be as these budget safes are battery operated with a manual overide key., but they’re handy if you want to place some small items in there like your car keys etc. I wouldn’t be leaving anything particularly valuable in there or your passports if you’re staying here prior to your cruise….you’re better keeping them with you. The overall ambience of our room was warm welcoming relaxing and comforting which is what you want to

Overall I thought this Hotel for having ‘budget’ in its name was very good, I still think that £182 was pretty expensive for what was on offer compared to the big brands like Travelodge/Premier Inn. This Hotel was in a very convent location in Southampton and is within short walking distance from Southampton Cebtrak Train Station, Southampton Coach Station and Southampton Cruise Terminal. There’s even a McDonald’s right outside the building, The lobby was clean and tidy and check in speed was fast, first problem is that the Key cards kept randomly l stop working almost every time I went in and out of the hotel, asked what the problem could be and was told that the cards de magnetise if near a mobile device, I found this irritating, the room was a decent size with comfortable bed, Shower is in the bedroom and the toilet was in its own little closet, dident bother me as a solo traveller, the shower was slightly frustrating as the temperature consistently kept changing from hot to cold and the handle was that big it was easy to knock the handle and turn if the shower without intentionally doing so, Imtge rooms have no kettle and no plug sockets near the bed only two plugs by the desk, I like the option to have 24/7 access to food and drink at recipe if you need it there’s a menu/leaflet in the rooms, unfortunately the breakfast for a continental breakfast was very poor, very little selection on offer and the 2nd morning had considerably less with very little to eat, for the price that was very disappointing, apart from that its convent on location and gets the job done

The check in was fast and flawless. The room wasn't ready so reception offered to keep our bags safely while we wondered around the hotel waiting till it was ready. The location was perfect next to a large mall. The room was made up again on the second day of our stay. A welcome cocktail was a nice touch. Excellent location if you just came off or starting a cruise from Southampton.

Clean and comfortable. Especially, receptionists are kind and helpful. My cruise luggage tags can be printed efficiently! Love and highly recommended this hotel.

Good hotel but chaotic during the breakfast period. Staff overwhelmed but in good spirits Beds comfortable and clean. Not overly keen on liquid soap but that is just a personal opinion. Overall a good stay