Hotel Vienna dengan Spa

A very historical hotel ! This is the one I was so looking into! However, we stayed in Room 320 and had a noice all night (every couple minutes). At 4am, the noice continued .. We could not sleep and ask the front desk for tea. I mentioned this issue and the feedback is “tea is on us”. They said they will check until we checked out the room ( however, we were on the way for breakfast so we would prefer at least for them to check, they refused). I managed to record the sound and showed the front desk. But no response! Paying so much money for this experience! Mindful, the room only offer coffee No Tea! We stayed in many well known hotels around the world, unfortunately this is not a worth of money for this experience!

Elegant hotel with perfect service. The staff is really welcoming and attentive. The highlight of the stay was Edvard restaurant with Michelin Star dinner. Breakfast are also tasty and rich in options - you can benefit with ala carte breakfast. Spa has small pool but nice sauna section. I would recommend it for adults and couples. Guest service helped me a lot with Dominik being so nice. Thank you!

L’hôtel est globalement pas trop mal le moins serait sur le spa. Lors de notre séjour. Aucune disponibilité pour les massages au niveau de la piscine, l’eau était froide. Pour ce qui est du sauna, au moment où m’accompagner, et moi avons eu l’intention de vouloir se délasser quelques minutes dans le sauna, à notre grande surprise, et surtout aux grand étonnement de ma femme, quand nous sommes parvenus juste au niveau des cabines, un monsieur ************** et survenu ce qui nous a profondément choqué. Nous avons alors pris la décision de repartir.

Both the hotel and room were nice and clean. The location was within walkable distance to major attractions; 10 min to opera house, 20 min to St Stephen’s. The breakfast was good but not spoiled with choices. Recommendable and value for money.

The location of this hotel couldn’t be better – tram stop right outside the hotel making it so easy to explore the city. We were only there for one night, but I truly wish we could have stayed longer. The hotel itself is stunning, with a beautiful, spacious room that was both elegant and comfortable. The food was delicious, and the staff were very friendly. Overall, it was a wonderful experience. I will definitely recommend this hotel and hopefully have the chance to return for a longer stay next time!

During my recent 5-day, 4-night stay at the Ritz-Carlton Vienna, I was consistently delighted by the hotel's embodiment of classic elegance. From the moment I stepped into the grand lobby, I was surrounded by refined opulence. The room was impeccably appointed, with plush furnishings and a marble bathroom that exuded luxury. Yet, the true highlight was the exceptional service. Every staff member, from the concierge to the restaurant servers, went above and beyond to anticipate my needs. This attentiveness made my stay truly memorable and solidified the Ritz-Carlton's reputation as a leader in hospitality.

The hotel was great! Really like the experience of living there. We had some problems with the room at the beginning, and they changed the room immediately. The room was clean and quiet. Location is beautiful!  Hovewer, the water in the swimming pool was really cold and we saw that they put the book of r******** community of ******* in the rooms, it was not what we wanted to see to be honest 

Nice little gem. We've had a great stay for 4 nights. The room was large and clean. The location was convenient, maybe 15 minutes walking distance from the city centre, but it's not far from the metro station. The staff were amazing. Their breakfast was excellent.

Lovely, quirky hotel in an excellent location. It's an easy walk into central Vienna, and sites like the Parliament, Rathaus and Leopold Museum are practically on the doorstep. Transport links around Vienna are excellent, with the U2 station almost within shouting distance. Staff speak excellent English, and are friendly and helpful. Comfortable, if smallish room, and well sound insulated. Only fault is the erratic WiFi. It often dropped, making streaming a frustrating experience. The onsite restaurant makes decent pizza at a good price - a decent option if you don't fancy going out.

漂亮的新酒店，硬件沒話説，軟件就不太好説。選在旺季聖誕前去維也納旅遊，7000多不包早餐的價格，入住時在沒有被告知的情況前台的白女給安排了無障礙房間，各種不方便，要求換房，説沒有，還陰陽我們免費得了間面積大的房間，暗示我要知足。找攜程幫忙處理，第二天又收拾行李換了間據説升了級的房。離開時申請了延時退房，麻煩前台安排人幫忙拿一下行李，因為下樓坐電梯有一節需要走樓梯，肩膀和腰受過傷不能太使勁，結果，同一個白女在我們等了二十分鐘三次聯繫後才安排，等我們退好房叫好車去火車站差一分鐘火車走了，不得不另花三百多歐重新買票去布拉格，前面訂的火車票也因超時作廢不能退。這個白女第一次帶我們去房間時還給了她小費。後來請攜程幫忙投訴，酒店回覆説讓我以後合理安排好不可預知的延誤時間，我衹能呵呵了。以後有機會再去維也納，會選靠譜的文華東方，25年文華維也納開業，從服務上看，不論中國境內還是境外，文華東方的服務沒讓我失望過。