Hotel Vienna dengan Spa

A very historical hotel ! This is the one I was so looking into! However, we stayed in Room 320 and had a noice all night (every couple minutes). At 4am, the noice continued .. We could not sleep and ask the front desk for tea. I mentioned this issue and the feedback is “tea is on us”. They said they will check until we checked out the room ( however, we were on the way for breakfast so we would prefer at least for them to check, they refused). I managed to record the sound and showed the front desk. But no response! Paying so much money for this experience! Mindful, the room only offer coffee No Tea! We stayed in many well known hotels around the world, unfortunately this is not a worth of money for this experience!

Elegant hotel with perfect service. The staff is really welcoming and attentive. The highlight of the stay was Edvard restaurant with Michelin Star dinner. Breakfast are also tasty and rich in options - you can benefit with ala carte breakfast. Spa has small pool but nice sauna section. I would recommend it for adults and couples. Guest service helped me a lot with Dominik being so nice. Thank you!

Excellent service from the greeting at reception to dealing with requests nothing was too much trouble. Breakfast was excellent. Rooms extremely clean and comfortable if maybe a little small.

The location of this hotel couldn’t be better – tram stop right outside the hotel making it so easy to explore the city. We were only there for one night, but I truly wish we could have stayed longer. The hotel itself is stunning, with a beautiful, spacious room that was both elegant and comfortable. The food was delicious, and the staff were very friendly. Overall, it was a wonderful experience. I will definitely recommend this hotel and hopefully have the chance to return for a longer stay next time!

Staffs were all kind and efficient- almost all of them. We had requested for connected room. They did not have them available on the first night but they let us move to bigger upgraded connected rooms from the second night. I read a review on a google review- it wasn’t proved to be true or not - someone’s room was robbed however 7th roof top bar had outside guests who just got into the elevator with me without any card or excess. I was bit scared BC they looked like they were already drunk. I was staying on the 7th fl and saw ppl going up and down from the bar on my floor which was very bothering. I just wish they had separate elevator or excess.

Very convenient location, right behind the railway station, 15-20 min from the airport. Spacious, clean rooms with all required amenities. Although there were no hygienic shower in the bathroom. Exquisite breakfast with fresh and local produce. Helpful staff. One could ask for custom options during breakfast. We had a very positive experience.

The great hotel which value its money! Great location, can walk everywhere easily to see the sightseeing. Stuff is very friendly. Room is warm, big enough for two big suitcases :) Breakfast is just delicious, the chef cook makes a lot of choices for all the guests. The desserts were wonderful.

漂亮的新酒店，硬件沒話説，軟件就不太好説。選在旺季聖誕前去維也納旅遊，7000多不包早餐的價格，入住時在沒有被告知的情況前台的白女給安排了無障礙房間，各種不方便，要求換房，説沒有，還陰陽我們免費得了間面積大的房間，暗示我要知足。找攜程幫忙處理，第二天又收拾行李換了間據説升了級的房。離開時申請了延時退房，麻煩前台安排人幫忙拿一下行李，因為下樓坐電梯有一節需要走樓梯，肩膀和腰受過傷不能太使勁，結果，同一個白女在我們等了二十分鐘三次聯繫後才安排，等我們退好房叫好車去火車站差一分鐘火車走了，不得不另花三百多歐重新買票去布拉格，前面訂的火車票也因超時作廢不能退。這個白女第一次帶我們去房間時還給了她小費。後來請攜程幫忙投訴，酒店回覆説讓我以後合理安排好不可預知的延誤時間，我衹能呵呵了。以後有機會再去維也納，會選靠譜的文華東方，25年文華維也納開業，從服務上看，不論中國境內還是境外，文華東方的服務沒讓我失望過。

Lovely, quirky hotel in an excellent location. It's an easy walk into central Vienna, and sites like the Parliament, Rathaus and Leopold Museum are practically on the doorstep. Transport links around Vienna are excellent, with the U2 station almost within shouting distance. Staff speak excellent English, and are friendly and helpful. Comfortable, if smallish room, and well sound insulated. Only fault is the erratic WiFi. It often dropped, making streaming a frustrating experience. The onsite restaurant makes decent pizza at a good price - a decent option if you don't fancy going out.

The hotel is very well located, in a convenient area close to the main attractions. The rooms are fine and quiet. One thing to keep in mind is that the reception is located in a different area from the rooms.