Hotel Cologne dengan Spa

Quite disappointed with the stay. We paid extra for the Kind Aqua Deluxe room because of the room photo showing the window with arcs, but we were assigned the normal window view. By cancelling the housekeeping, you were only given 1 cocktail per room, instead of other hotel chains where 2 drinks were given. The hotel has already save housekeeping cost, but only one drink were given as they hope the 2nd guest will spend on the drink. It will be more hospitable if 2 drinks were given or based on number of guest.

Had a wonderful stay at Best Western Plus Hotel. Service is excellent and amenities are 5 star. Bathrobes, towels, slippers, and toiletries are all excellent qualities. Small refrigerator is full of sparkling water bottles, soft drinks and chocolates and all free to consume. Plus Coffee machine with 4 or 5 types of coffee flavors complete with milk or creamer, and also different tea sachets, and chips all free to enjoy and replenish daily. And at the lobby they have a small kiosk with chips, chocolates, and snacks and drinks all free to enjoy. 100% highly recommended. Would book again if ever I visit Cologne.

Für Service könnte ich zehn Punkte vergeben. Ich hätte das Hotel mit der Therme gewählt um dort mit meiner Familie meinen Geburtstag zu feiern. Wir kamen wir zu früh an durften aber trotzdem einchecken. Im Restaurant wurden wir sehr zuvorkommend und freundlich bedient und als man feststellte dass mein Geburtstag bevorsteht oder sogar einen Tisch extra dekorieren. Alles in allem war das Essen auch sehr gut die Therme war sensationell. Wir hatten eine wunderbare Zeit und bedanken uns herzlich.