Hotel Kyoto dengan Spa

A Truly Exceptional Stay at The Ritz-Carlton, Kyoto Our family had a wonderful experience at The Ritz-Carlton Kyoto, and we left with nothing but gratitude and happy memories. From the moment we arrived, the service was flawless and heartfelt — the kind of genuine hospitality that makes a trip feel truly special. A huge thank you to Cecilia and Vinnie from the Guest Experience team, who went above and beyond to make our stay seamless and comfortable. Their warmth, attentiveness, and thoughtful gestures made us feel incredibly welcomed. A very special shout-out to Cecilia, who noticed my daughter’s love for Winnie the Pooh after our visit to Disneyland Resort. She prepared a beautiful card, a sweet message, and even a handmade Pooh origami and placed it in our room. It absolutely made our daughter’s day — such a thoughtful touch we will never forget. We also want to commend Yuki from the restaurant team for his warm and wonderful breakfast service each morning. His kindness and attention to detail set the perfect tone to start our day. The Ritz Kids adventure passport was a delightful surprise — engaging not only for our daughter but also enjoyable for us as parents. And of course, we loved the festive Christmas atmosphere, especially the beautiful Christmas tree and the amazing gingerbread house with the incredible aroma that filled the lobby. The Ritz-Carlton Kyoto truly exceeded our expectations in every way. We felt cared for, welcomed, and genuinely appreciated. We can’t wait to return again. Highly recommended for families and anyone seeking an unforgettable Kyoto stay.

The stay here and In-house onsen are quite convenient and comfortable. I chose the room with washing machine. The staff here also very helpful and easy to communicate without language barrier. Walking distance to commercial street and shijo.

This luxury boutique hotel exceeded our expectations. The attention to detail is impressive. Every aspect of the guest experience has been thought through. From check-in to check-out, we felt like VIPs. The room was as beautiful as it was comfortable. Food at the Geand Café was spectacular. Perfect location, with several several buses stopping right in front of the hotel, making exploring Kyoto very convenient. Short walk to Gion and other interesting areas. The only area for inprovement would be offering a wider selection for breakfast. It was excellent, but we wished there were additional options. Will return next time I’m in Kyoto!

I stayed here 10 years ago. The hotel looked exactly the same. It is a little bit on the old school side, but everything is clean and impeccable. The first day I arrived I had a stomach issue and the hotel was really kind and helped send fresh ginger tea up to my room and requested. They went out out of their way to find me fresh ginger. The second day I strained my back from lifting heavy luggage. They are once again very kind and send a staff to help me pack all my belongings and help me coordinate sending my luggage to Tokyo so I don’t need to lift it on the train. Special thanks to Naing Thiri who is so kind and help me pack everything so neatly and even help me get dressed Honestly, when I first checked in and the hotel looks a little bit outdated I was thinking maybe next day I would not want to come back but with the great service, I would definitely stay here again if I come to Kyoto

Dear Sir/Madam, I recently had the opportunity to stay at your hotel, and I would like to share my experience with you. First and foremost, I want to express my gratitude for the exceptional design and comfort your property offers. Kengo Kuma’s architectural brilliance, with its use of natural wood, thoughtful lighting, and integration of art pieces, creates a stunning and serene atmosphere. Additionally, the comfort of the rooms, the quality of the materials, the size of the beds, and the premium linens were truly impressive. In terms of design and comfort, your hotel sets a remarkable standard. However, I did encounter several service-related issues that I believe could be addressed to enhance the overall guest experience. I would like to share these points in the hope that they are helpful for future improvements: 1. Breakfast Lounge and Sushi Area: The proximity of these two areas creates a strong odor upon entering, which can be unpleasant. Improved ventilation could easily mitigate this issue. 2. Food and Beverage Service After Breakfast: The lack of food and beverage service after breakfast hours was inconvenient. At the very least, providing a space for guests to enjoy tea or coffee would be a welcome addition. 3. Room Service Availability: After a long journey, I was surprised to learn that room service was unavailable and that only rice balls could be provided. Expanding room service options would greatly improve the guest experience. 4. Flexibility with Breakfast Hours: Due to the time difference, I arrived slightly late for breakfast at 10:10 AM and was informed that nothing could be served. Even my request for tea did not receive a clear response. Greater flexibility in accommodating guests dealing with jet lag would be highly appreciated. 5. Lobby Services: The inability to offer anything to drink or even host a guest in the lobby felt restrictive. This could be improved to make the lobby a more welcoming space. 6. Spa Experience: I was unable to experience the renowned Banyan Tree spa as it was fully booked. Expanding spa reservation availability would help meet guest expectations for this signature offering. In summary, while the hotel excels in design and comfort, the service offerings seem to be constrained by rigid rules and limited hours, which can detract from the overall guest experience. I strongly believe that adopting a more flexible, guest-centered approach would significantly enhance satisfaction. If the above issues were addressed, I would certainly consider staying at your hotel again during my next visit to Kyoto. Once again, I want to thank you for the exceptional design and comfort provided during my stay and hope that these suggestions contribute to further elevating your standards. Best regards, next visit to Kyoto. Once again, I want to thank you for the exceptional design and comfort provided during my stay and hope that these suggestions contribute to further elevating your standards. Best regards,

Quite a new hotel, absolutely wonderful. The service was great. Certainly one of the best Dusit Thani hotels out there. Will return next time.

The hotel is nested in a quiet corner, within walking distance of Sagaogurayama Tabuchiyamacho. Im however a bit disappointed with the limited facilites it offered when compared to the price we paid. We stayed in the Tsukinone Twin Room which is on the third floor of the building. The view is pleasant. The room is of decent size. Yet there were no public onsens. We need to pay YEN5000 for 45 minutes and there are only 2 private onsens. For more luxurious rooms with private onsen, the one I visited was on the ground level with no views as it were by the pathway to the reception , separated by wooden planks. We paid around Yen5000 for the breakfast in the hotel, Both western and japanese breakfasts were offered. We tried both. It is of standard. The 4 different juices presented on the top of the bento box was impressive. The vaccinity is pleasant. We could walk to the train station, the tourist rown area , the nearby parks and the world heritage sites. Nice area .

Love the location and the peace in Arashiyama. Nice place to relax after a very busy week visiting places in Osaka and Kyoto. Love the private bath in the room we booked❤️ plus the private onsen bath especially if you have tattoo. Who doesn’t love a free ice cream/cold green tea after onsen😄 and don’t miss the free ramen from 22:30-23:30 😊 lastly, the staff are really nice, helpful, and the Japanese breakfast was very tasty! Beautiful experience and now we are well rested to visit other places in Japan!

We loved our stay at Hotel the Mitsui. Super nice and zen design . Absolutely adore their lobby area, which I think is designed by Andre Fu. Always drawn into his work somehow. Breakfast food was okay, but the view really made up everything l. Super relaxing & beautiful Service was great. Most of them were able to speak English proficiently. There’s a thermal spring at their basement, which you have to call the reception before you go to ensure there’s enough space. Everything was well prepared, including swimwear, disposable underpants, towels, water, etc. Since they control the # of people, everyone has their own space and it still feels very private. Room is nice with many details. Love their huge selection of pillows available for guests. It’s not huge, but the space is well used. Location wise, I wouldn’t say it’s the most convenient, but if you take a cab, everything is reachable in 20 mins max, so it’s not too bad. There are still good restaurants and touristy places to go that are in walkable distance, so it’s not middle of nowhere. Overall, fantastic experience which I will recommend for others!

convenient shuttle service to Kyoto station, I took the shuttle with 2 large suitcases to Kyoto station then travel directly to Kansai airport to return home.