Hotel Kyoto dengan Spa

A Truly Exceptional Stay at The Ritz-Carlton, Kyoto Our family had a wonderful experience at The Ritz-Carlton Kyoto, and we left with nothing but gratitude and happy memories. From the moment we arrived, the service was flawless and heartfelt — the kind of genuine hospitality that makes a trip feel truly special. A huge thank you to Cecilia and Vinnie from the Guest Experience team, who went above and beyond to make our stay seamless and comfortable. Their warmth, attentiveness, and thoughtful gestures made us feel incredibly welcomed. A very special shout-out to Cecilia, who noticed my daughter’s love for Winnie the Pooh after our visit to Disneyland Resort. She prepared a beautiful card, a sweet message, and even a handmade Pooh origami and placed it in our room. It absolutely made our daughter’s day — such a thoughtful touch we will never forget. We also want to commend Yuki from the restaurant team for his warm and wonderful breakfast service each morning. His kindness and attention to detail set the perfect tone to start our day. The Ritz Kids adventure passport was a delightful surprise — engaging not only for our daughter but also enjoyable for us as parents. And of course, we loved the festive Christmas atmosphere, especially the beautiful Christmas tree and the amazing gingerbread house with the incredible aroma that filled the lobby. The Ritz-Carlton Kyoto truly exceeded our expectations in every way. We felt cared for, welcomed, and genuinely appreciated. We can’t wait to return again. Highly recommended for families and anyone seeking an unforgettable Kyoto stay.

Absolutely great hotel with such a nice interiour design, very helpful and nice staff and great, spacious room. we even got a free room upgrade. breakfast was delicious and had a nice athmosphere. there is free coffee available in the lobby which is also a very nice extra. we fully enjoyed our stay here. location could not be better, many sightseeing spots in walkable distance and subway is just around the corner.

Отличный отель с высоким уровнем сервиса, уютными номерами и удобным расположением. Персонал вежливый и всегда готов помочь. Завтраки вкусные, уборка на высоте. Идеальное место для комфортного отдыха или деловой поездки. Рекомендую!

Everything was good except the service in hotel restaurants, which was exceptionally bad: 1) breakfast: waited for food for 40 mins, reminded the server 2 times - still nothing; 2) bar: a too long wait for a cocktail. the server said that as apology said cocktail won’t be in included in the bill… but it was there; 3) afternoon tea: told the staff that I dislike dairy products, but have no allergy. So, for example I can eat most sweets, but not the ones with a strong taste of mascarpone cream. In the end they gave me just a plate of fruit and when I remninded them of the above they… did nothing ) I stayed at this hotel and had afternoon tea there last year too - everything was fine then. All of the above are 3 different restaurants inside the hotel, so I wouldn’t recommend going to any restaurant there. In all other aspects except services related to food the hotel is good.

My wife and I booked the Classic Room for 3 nights in April 2025. We thought this was one of the best hotels we stayed at during our trip. From the moment you enter the hotel, you are welcomed by the hotel staff. You leave your bags with them and you walk up to a separate reception area where you are seated and offered tea and macarons. Check in is conducted while you sip your tea. After you get your keys, you go up to your room and your luggage bags are already there. We were very impressed by the reception. The room itself is fairly sizeable and offers a cabinet of Fauchon snacks. We had a good view of the alley behind the hotel that was lined with Sakura trees. We could also see the mountains in the distance. The location of the hotel is also great. It is located about a 5-10 minutes walk from downtown Kyoto and about a 5 minutes walk to Kiyomizu-gojo station. We also had breakfast which included a free flow selection of bread and pastries like French croissant, baguette and brioche. You also get a fruit plate, salad, and omelette. If you stay for more than 1 night, you also get a premium breakfast menu for your 2nd night onwards. We will definitely return to this hotel the next time we are in Kyoto.

Everything was superb with the one exception, for an onsen hotel that have one of the selling point, in room onsen bath, the water was just regular hot water, why would I need to stay at an onsen hotel with in room onsen bath if any bathtub with hot water would do? Trip.com site did not specify that it wasn’t hot spring water. But luckily there was a better room with actual hot spring water supplied to the room available for upgrade, so I spent the extra to make my stay absolutely perfectly memorable.

My favorite hotel I've ever stayed at before. Had more services than I've ever seen at a hotel before. The only issue I had was there was no hot water the day I stayed there. Had to use another facility to take a shower. Luckily the hot water was back by 11 PM that day. But, I enyoyed the private bath and the spa a lot. I also really like the overall aesthetic and atmosphere of the hotel. If I visit Kyoto again I'm going to book another stay at this hotel!

I stayed for 4 nights from January 4 to January 8, 2026. From the hotel, you can walk to Nijo Castle in about 10 minutes. There are many small convenience stores nearby (7-Eleven and the like), as well as two large supermarkets — Life is open until midnight, which is a huge plus. You can buy nice gifts for friends and family late in the evening without wasting daytime hours. The transportation access is great too: within a few minutes' walk there's a subway station and a JR line (convenient for coming from the railway station), and right next to the hotel there's a bus stop. This is important because Kyoto's sights are scattered all over the city, and you often need to use public transport or taxis. Speaking of taxis. Twice I asked the reception to call me a taxi, and both times the staff helped me — a huge thank you to them! It was especially important on the first day: thanks to a taxi, I made it to Kiyomizu-dera Temple in time and explored it without rushing. Check-in was very quick, and the staff explained where everything was. The room was quite spacious — or maybe it just felt that way. I comfortably unpacked my suitcase and took out everything I needed without feeling cramped. The room had all the essentials, and there were kettles near the elevator that you could take to your room if needed. I did, and had some tea before bed (on the first floor, you can grab a free tea bag if you don't have your own). The air conditioner worked for both cooling and heating — which was very useful on some evenings. Honestly, I only used the hotel to sleep, and it was perfectly fine. Every morning, breakfast is served on the first floor. To be honest, I expected something simple since the room rate was quite affordable. That's why the breakfast was such a pleasant surprise! My eyes wandered every morning at the variety of delicious food! A huge selection. Every day I had rice with various toppings, amazing salmon, cod, and various vegetables (the okra here was especially good). There's a small smoking room on the first floor with good ventilation. My overall impression of the hotel is extremely positive. I will definitely stay here again on my next visit to Kyoto.

Wonderful stay, the design/interior is confortable, breakfast is great, service is very good. The spa was also nice with the thermal bath. We really enjoyed also the shower in the bathroom. Japanese breakfast was also nice. Overall a good experience, we had a room facing the street which was not ideal, I would recommend to book a room facing the garden or the castle.

位置就在二條城對面，走路即到，很方便。京都不大，很悠閑，酒店去景點總的來説不錯。前台、大堂經理水平都不錯，英語都很在線，很國際化，尤其僱有歐美小哥，交流很暢通。房間各項設施也不錯，早餐也是棒棒的，尤其是鮮榨橙汁那個機器挺有趣。