Hotel Kyoto dengan Spa

A Truly Exceptional Stay at The Ritz-Carlton, Kyoto Our family had a wonderful experience at The Ritz-Carlton Kyoto, and we left with nothing but gratitude and happy memories. From the moment we arrived, the service was flawless and heartfelt — the kind of genuine hospitality that makes a trip feel truly special. A huge thank you to Cecilia and Vinnie from the Guest Experience team, who went above and beyond to make our stay seamless and comfortable. Their warmth, attentiveness, and thoughtful gestures made us feel incredibly welcomed. A very special shout-out to Cecilia, who noticed my daughter’s love for Winnie the Pooh after our visit to Disneyland Resort. She prepared a beautiful card, a sweet message, and even a handmade Pooh origami and placed it in our room. It absolutely made our daughter’s day — such a thoughtful touch we will never forget. We also want to commend Yuki from the restaurant team for his warm and wonderful breakfast service each morning. His kindness and attention to detail set the perfect tone to start our day. The Ritz Kids adventure passport was a delightful surprise — engaging not only for our daughter but also enjoyable for us as parents. And of course, we loved the festive Christmas atmosphere, especially the beautiful Christmas tree and the amazing gingerbread house with the incredible aroma that filled the lobby. The Ritz-Carlton Kyoto truly exceeded our expectations in every way. We felt cared for, welcomed, and genuinely appreciated. We can’t wait to return again. Highly recommended for families and anyone seeking an unforgettable Kyoto stay.

So glad that I chose Six Senses Kyoto, love the design and everything about the hotel. I must say the pool was one of the best pools I ever swam, felt so calm and relaxed. Room was super comfortable and clean, overall experience was beyond my expectations. Thank you the team for their impeccable service, they are so well trained and professional. Excellent quality breakfast with buffet and à la carte menu.

Everything was good except the service in hotel restaurants, which was exceptionally bad: 1) breakfast: waited for food for 40 mins, reminded the server 2 times - still nothing; 2) bar: a too long wait for a cocktail. the server said that as apology said cocktail won’t be in included in the bill… but it was there; 3) afternoon tea: told the staff that I dislike dairy products, but have no allergy. So, for example I can eat most sweets, but not the ones with a strong taste of mascarpone cream. In the end they gave me just a plate of fruit and when I remninded them of the above they… did nothing ) I stayed at this hotel and had afternoon tea there last year too - everything was fine then. All of the above are 3 different restaurants inside the hotel, so I wouldn’t recommend going to any restaurant there. In all other aspects except services related to food the hotel is good.

Absolutely great hotel with such a nice interiour design, very helpful and nice staff and great, spacious room. we even got a free room upgrade. breakfast was delicious and had a nice athmosphere. there is free coffee available in the lobby which is also a very nice extra. we fully enjoyed our stay here. location could not be better, many sightseeing spots in walkable distance and subway is just around the corner.

The Fauchon was a truly great find in Kyoto. The hotel is lovely with beautiful rooms and decor.They made our 30th anniversary celebration really special. The hotel staff was warm and welcoming. They even went out of the way to help when medical attention was needed. The transportation arranged for our arrival and departure was perfect. The breakfast was a highlight of the day. The room amenities included coffee, tea, and pastries. How nice! We can’t wait to visit again. 

Отличный отель с высоким уровнем сервиса, уютными номерами и удобным расположением. Персонал вежливый и всегда готов помочь. Завтраки вкусные, уборка на высоте. Идеальное место для комфортного отдыха или деловой поездки. Рекомендую!

I stayed here 10 years ago. The hotel looked exactly the same. It is a little bit on the old school side, but everything is clean and impeccable. The first day I arrived I had a stomach issue and the hotel was really kind and helped send fresh ginger tea up to my room and requested. They went out out of their way to find me fresh ginger. The second day I strained my back from lifting heavy luggage. They are once again very kind and send a staff to help me pack all my belongings and help me coordinate sending my luggage to Tokyo so I don’t need to lift it on the train. Special thanks to Naing Thiri who is so kind and help me pack everything so neatly and even help me get dressed Honestly, when I first checked in and the hotel looks a little bit outdated I was thinking maybe next day I would not want to come back but with the great service, I would definitely stay here again if I come to Kyoto

Everything was superb with the one exception, for an onsen hotel that have one of the selling point, in room onsen bath, the water was just regular hot water, why would I need to stay at an onsen hotel with in room onsen bath if any bathtub with hot water would do? Trip.com site did not specify that it wasn’t hot spring water. But luckily there was a better room with actual hot spring water supplied to the room available for upgrade, so I spent the extra to make my stay absolutely perfectly memorable.

Wonderful stay, the design/interior is confortable, breakfast is great, service is very good. The spa was also nice with the thermal bath. We really enjoyed also the shower in the bathroom. Japanese breakfast was also nice. Overall a good experience, we had a room facing the street which was not ideal, I would recommend to book a room facing the garden or the castle.

位置就在二條城對面，走路即到，很方便。京都不大，很悠閑，酒店去景點總的來説不錯。前台、大堂經理水平都不錯，英語都很在線，很國際化，尤其僱有歐美小哥，交流很暢通。房間各項設施也不錯，早餐也是棒棒的，尤其是鮮榨橙汁那個機器挺有趣。