Hotel Kyoto dengan Spa

A Truly Exceptional Stay at The Ritz-Carlton, Kyoto Our family had a wonderful experience at The Ritz-Carlton Kyoto, and we left with nothing but gratitude and happy memories. From the moment we arrived, the service was flawless and heartfelt — the kind of genuine hospitality that makes a trip feel truly special. A huge thank you to Cecilia and Vinnie from the Guest Experience team, who went above and beyond to make our stay seamless and comfortable. Their warmth, attentiveness, and thoughtful gestures made us feel incredibly welcomed. A very special shout-out to Cecilia, who noticed my daughter’s love for Winnie the Pooh after our visit to Disneyland Resort. She prepared a beautiful card, a sweet message, and even a handmade Pooh origami and placed it in our room. It absolutely made our daughter’s day — such a thoughtful touch we will never forget. We also want to commend Yuki from the restaurant team for his warm and wonderful breakfast service each morning. His kindness and attention to detail set the perfect tone to start our day. The Ritz Kids adventure passport was a delightful surprise — engaging not only for our daughter but also enjoyable for us as parents. And of course, we loved the festive Christmas atmosphere, especially the beautiful Christmas tree and the amazing gingerbread house with the incredible aroma that filled the lobby. The Ritz-Carlton Kyoto truly exceeded our expectations in every way. We felt cared for, welcomed, and genuinely appreciated. We can’t wait to return again. Highly recommended for families and anyone seeking an unforgettable Kyoto stay.

Excellent location right next to Takashimaya. The location is so central that it makes it very convenient to get around to all the major attractions. The room was spacious and clean only downside is that the hotel does not provide toothbrush, so you have to purchase one. The staff were friendly, helpful, and able to communicate in English. I had a very comfortable stay and would gladly return again in the future.

This luxury boutique hotel exceeded our expectations. The attention to detail is impressive. Every aspect of the guest experience has been thought through. From check-in to check-out, we felt like VIPs. The room was as beautiful as it was comfortable. Food at the Geand Café was spectacular. Perfect location, with several several buses stopping right in front of the hotel, making exploring Kyoto very convenient. Short walk to Gion and other interesting areas. The only area for inprovement would be offering a wider selection for breakfast. It was excellent, but we wished there were additional options. Will return next time I’m in Kyoto!

Отличный отель с высоким уровнем сервиса, уютными номерами и удобным расположением. Персонал вежливый и всегда готов помочь. Завтраки вкусные, уборка на высоте. Идеальное место для комфортного отдыха или деловой поездки. Рекомендую!

I stayed here 10 years ago. The hotel looked exactly the same. It is a little bit on the old school side, but everything is clean and impeccable. The first day I arrived I had a stomach issue and the hotel was really kind and helped send fresh ginger tea up to my room and requested. They went out out of their way to find me fresh ginger. The second day I strained my back from lifting heavy luggage. They are once again very kind and send a staff to help me pack all my belongings and help me coordinate sending my luggage to Tokyo so I don’t need to lift it on the train. Special thanks to Naing Thiri who is so kind and help me pack everything so neatly and even help me get dressed Honestly, when I first checked in and the hotel looks a little bit outdated I was thinking maybe next day I would not want to come back but with the great service, I would definitely stay here again if I come to Kyoto

Everything was good except the service in hotel restaurants, which was exceptionally bad: 1) breakfast: waited for food for 40 mins, reminded the server 2 times - still nothing; 2) bar: a too long wait for a cocktail. the server said that as apology said cocktail won’t be in included in the bill… but it was there; 3) afternoon tea: told the staff that I dislike dairy products, but have no allergy. So, for example I can eat most sweets, but not the ones with a strong taste of mascarpone cream. In the end they gave me just a plate of fruit and when I remninded them of the above they… did nothing ) I stayed at this hotel and had afternoon tea there last year too - everything was fine then. All of the above are 3 different restaurants inside the hotel, so I wouldn’t recommend going to any restaurant there. In all other aspects except services related to food the hotel is good.

Everything was superb with the one exception, for an onsen hotel that have one of the selling point, in room onsen bath, the water was just regular hot water, why would I need to stay at an onsen hotel with in room onsen bath if any bathtub with hot water would do? Trip.com site did not specify that it wasn’t hot spring water. But luckily there was a better room with actual hot spring water supplied to the room available for upgrade, so I spent the extra to make my stay absolutely perfectly memorable.

We loved our stay at Hotel the Mitsui. Super nice and zen design . Absolutely adore their lobby area, which I think is designed by Andre Fu. Always drawn into his work somehow. Breakfast food was okay, but the view really made up everything l. Super relaxing & beautiful Service was great. Most of them were able to speak English proficiently. There’s a thermal spring at their basement, which you have to call the reception before you go to ensure there’s enough space. Everything was well prepared, including swimwear, disposable underpants, towels, water, etc. Since they control the # of people, everyone has their own space and it still feels very private. Room is nice with many details. Love their huge selection of pillows available for guests. It’s not huge, but the space is well used. Location wise, I wouldn’t say it’s the most convenient, but if you take a cab, everything is reachable in 20 mins max, so it’s not too bad. There are still good restaurants and touristy places to go that are in walkable distance, so it’s not middle of nowhere. Overall, fantastic experience which I will recommend for others!

I stayed for 4 nights from January 4 to January 8, 2026. From the hotel, you can walk to Nijo Castle in about 10 minutes. There are many small convenience stores nearby (7-Eleven and the like), as well as two large supermarkets — Life is open until midnight, which is a huge plus. You can buy nice gifts for friends and family late in the evening without wasting daytime hours. The transportation access is great too: within a few minutes' walk there's a subway station and a JR line (convenient for coming from the railway station), and right next to the hotel there's a bus stop. This is important because Kyoto's sights are scattered all over the city, and you often need to use public transport or taxis. Speaking of taxis. Twice I asked the reception to call me a taxi, and both times the staff helped me — a huge thank you to them! It was especially important on the first day: thanks to a taxi, I made it to Kiyomizu-dera Temple in time and explored it without rushing. Check-in was very quick, and the staff explained where everything was. The room was quite spacious — or maybe it just felt that way. I comfortably unpacked my suitcase and took out everything I needed without feeling cramped. The room had all the essentials, and there were kettles near the elevator that you could take to your room if needed. I did, and had some tea before bed (on the first floor, you can grab a free tea bag if you don't have your own). The air conditioner worked for both cooling and heating — which was very useful on some evenings. Honestly, I only used the hotel to sleep, and it was perfectly fine. Every morning, breakfast is served on the first floor. To be honest, I expected something simple since the room rate was quite affordable. That's why the breakfast was such a pleasant surprise! My eyes wandered every morning at the variety of delicious food! A huge selection. Every day I had rice with various toppings, amazing salmon, cod, and various vegetables (the okra here was especially good). There's a small smoking room on the first floor with good ventilation. My overall impression of the hotel is extremely positive. I will definitely stay here again on my next visit to Kyoto.

convenient shuttle service to Kyoto station, I took the shuttle with 2 large suitcases to Kyoto station then travel directly to Kansai airport to return home.