Hotel Krakow dengan Spa

It’s a consistent product with reliable offering, so a place to return (as I have). Very convenient location, on the edge of the old city and right next to the central railway station and bus terminal. Service was good and responsive. Room was clean, spacious enough, and maintained to a good standard. Nice seasonal decorations in the entrance and reasonable dining / drink options within the hotel. Equally, there are plenty of eating / drinking choices in the vicinity of the hotel, including the mall across the street.

The Sheraton is fantastic. What you would expect from a 5 star hotel, however it is particularly well kept, the staff are very friendly and the food / restaurant services are fantastic. Very comfortable stay. Definitely recommend.

We recently stopped at the AC Hotel by Marriot Krakow for a three-day city break. Let’s talk about the positives first… The hotel is in a great location, it is not too far from the city centre but is on the outskirts, a few minutes’ walk from a large green recreational ground which was lovely. A Bolt (Somewhat a European version of Uber) was almost instantly available at the hotel, and we never waited more than four minutes. A Bolt cab into the city was approximately £2.50 which was great too. The hotel is clearly very new, and this shows with its modern design and use of LED ***** lights which look amazing at night-time. The reception area is modern, has free coffee machines (for use between 1000 hours and 1600 hours) and has a bar within, which again, is very nice. The spa was lovely and is included within the price of the room. We visited at approximately 0900 hours, and it was very quiet which was nice, at one point, we were the only people within the spa. Though, don’t allow looks to deceive you. There were some annoyances with the AC Hotel by Marriot Krakow, and I think it is important to raise them. Firstly, the hotel is next to a building site, which is not evident from the pictures of the hotel’s website or online listings. We paid for an upgraded room with a balcony so you can imagine the disappointment when we learnt it was overlooking a very loud and dusty building site – so much so that the balcony was unusable. Secondly, the AC. (Not the name, the air conditioning!). This hotel uses the AC controls which link in with the windows and doors to prevent loss of energy, which is all well and good when it works. Ours seemed to glitch out constantly and as such locked the AC in the off position. We rung reception after spending a few hours in unbearable heat to be told that there was nobody who could help in the evenings and that they’d send someone in the morning. Fine, so we went to bed only to be woken by someone an hour later who said that they had come to look at the AC. We got up whilst the lady, what can only be described as “faffed” with the AC and then shrugged her shoulders and left – without resolving the issue. Now, if we could have opened the window, or the balcony door, to solve the issue then it wouldn’t have been as much as a big deal, yet it was a trade off between unbearable heat or construction site noise and dust. Another annoyance is when we ordered room service. We telephoned down to the bar and asked if they sold “Sauvignon Blanc”. We were told that they did and that it was however much. I asked for two bottles, and they said that they’d send someone up with it. 45-minutes later, the first waitress arrived with a trolley, an ice bucket, two wine glasses and two bottles of Chardonnay. We explained that we had ordered Sauvignon Blanc and that we would be grateful if she wouldn’t mind swapping it for the correct wine. She took the two bottles away and said that she would return. 20-minutes down the line, she r

Excellent hotel, the room was beautiful and very clean, I particularly liked the lighting, not too bright and added something extra to the ‘jazzy’ atmosphere. The spa in the basement is amazing, had the entire spa all for myself for hours. Breakfast was good, staff was very friendly and the location of the hotel is ideal for discovering the beautiful city of Krakow ! Will be back for sure !

We were in Poland for a wedding, my daughter wasn't too impressed with this hotel until she walked into the building. The outside looks unremarkable, but once inside your opinion changes immediately. As a Diamond Member we were upgraded to a King Junior Suite and it was very much appreciated! The Front Desk was attentive and polite. We received our warm cookie and headed up to our room. OMG, it was huge compared to the room we just came from, even the bathroom was large. We had so much room and space to spread out. The Executive Room was nice and we enjoyed the evening entrees, especially the soups. I can't say enough nice things about this executive room. The staff were always pleasant and helpful. Although crowded at times, there was always enough food and hospitality. The breakfast was great. Lots of selections and ample food. We didn't try the made to order omelette as it looked like it could feed two people. This hotel exceeded our expectations.

The room is clean and quite big. Breakfast was good and the staff was friendly

駅から近く歩いて10分以内で行けます。旧市街の中心にありクラクフ観光に最適です。フロントはフレンドリーで、朝食サービスのスタッフもとても良いです。*料理やパンケーキ、ワッフルなどオーダーでき、出来たてをいただけます。チーズケーキも大変美味しく、朝にcavaを飲めるのも嬉しい。カプチーノはマシンでセルフできますが、ぜひオーダーしてその技術を楽しんでください！ とてもとてもオススメのホテルです。

Check in time is 4pm & due to an early flight, we arrived early at 12. We received a frosty welcome & while we never expected our room to be ready, we had to suggest that they maybe could put our bags into storage in the meantime( which I thought was standard in most countries). The other issue I found was the reception staff weren’t the most helpful. I asked if there was any playgrounds near by( which I googled in the end & found 2 ) & the response I got was “I don’t know” which for a 4 star hotel is quite poor. They surely received harder questions than that! Anyway, outside of the poor customer service, this hotel is very nice. It’s got a focus on being “green” so wooden hotel cards are a feature & so is the filtered water dispenser on all floors, so u can refill ur water all the time. The breakfast is delicious, excellent choice of food. We ate dinner at the restaurant too which also was delicious & reasonably priced. Hotel is centrally located, 15 min walk from the old town, with grocery shops around the corner. Another plus for this hotel is the quiet, rooms appear to be sound proof. Never heard anything & the hotel was very, very busy. I would recommend

This hotel was amazing. A truly luxurious 4 night stay. The breakfasts were amazing with a huge variety of choices, including smoked salmon, scrambled eggs, meats, cheeses, and lovely cakes and sweet treats, including pink champagne, morning bubbles! The room Was very well appointed. The bed was huge and comfortable and the pillows were so soft, but pillow menu also available. There was no one in the pool/sauna when we used it, so added an extra feel of exclusivity. I would like to personally thank you for the Prosecco gift on two occasions during our stay for our anniversary. The staff were very friendly and always polite. The bar downstairs was very relaxing and welcoming and the cocktails were a true work of art. We arrived late on our first night and it certainly wasn’t any trouble for the staff to make us club sandwiches, truly the best I have eaten. I loved this hotel.