501 Ulasan
Savoir Resort
Taman Xixi Wetland Hangzhou
Tempahan terakhir 14 jam yang lalu
What a great discovery this place was! Comparable with brands such as Aman, Banyan Tree and Ahn Luh. As you enter the property over a causeway, through a pond of lily pads, you will view the traditional architecture of the lobby house and know you have arrived somewhere special. As you progress through the hotel you will find a beautiful infinity pool, overlooking the wetland. This is adjoined to a library, where a variety of cultural activities such as incense making and tea craft are offered each day. Across from the pool is the hotel’s restaurant. Where breakfast, lunch and dinner can be enjoyed , whilst taking in more views of the wetlands natural beauty. The room itself was beautifully appointed, with modern facilities including a Dyson hairdryer and a refrigerator stocked with numerous beverages, that were all complimentary. Before departing Shanghai, I received a call from Felipe, who provided me with an excellent butler service throughout my stay. She confirmed my arrival time and offered to help with any transfers. Once I arrived, Felipe and Ethan from front desk showed me around the property and introduced the room and its facilities thoroughly. Felipe added my WeChat and would be available for me anytime I needed. Whilst at the pool, I asked Felipe whether I could order some snacks. Not only did she have them delivered quickly, but also confirmed whether they had arrived. That was very kind and thoughtful of her. The following day, I asked Felipe for ideas of things to do that do after breakfast. As soon as I took my last sip of coffee, a boat was waiting for me. The captain of the boat was Simon, one of the hotel’s managers and a former Aman employee. Felipe and Simon gave me a boat tour around the property, followed by a personal and complimentary tour of the village, where I was bought some local persimmons. It was the aesthetic of a luxury, Jiangnan style hotel that initially attracted me. However, it was the warm, heartfelt service that made this trip so enjoyable. If there was anything that could be improved, I would suggest widening the dining options, supplying English menus and improving table watching in the restaurant. Parents should also be aware that the pool is quite deep and they need to accompany their children at all times. That being said, Savoir is a wonderful hotel with amazing service and the perfect destination for a few days rest from the noisy and busy outside world.
