Cari Hotel 4-Star di Nice

Room: - Incredibly comfortable and spacious room! The room is same as the photo on trip.com. Convenience: - Less than 5 mins walk to the tram going directly to Nice city center. - Less than 10mins walk to the train station for nearby areas, like Éze, Menton, and Monaco

Room is clean, very close to nice city centre. The staff was very welcoming, close to supermarket, restaurants, pharmacy. Restaurants in the area are quite decent, you can reach the beach within 10 mins of walking. The breakfast is a bit expensive(＞20 eur).

The staff (Noreen, Isa, Diame, Claudia, David and Charles) at Hotel Riviera Collection are very friendly and helpful. They take the time to provide extremely helpful travel tips in addition to their excellent service. Highly recommended.

The hotel calls itself a 4 star one, but for 4 star, there should be a mini-fridge and a kettle in a room. Other than that, our stay was good.

getting there : you dont need the tram from Terminal 1 (its walking distance and its well sign posted)but you do for terminal 2. The main door was out of order so in the dark it’s hard to find the side one. Reception was easy but there can member of staff after 10/11pm which could delays things. Rooms are fine but I would not say to Sheraton standards and certainly nothing to brag about on the deluxe room option. All comfortable, practical , clean and what you need for an overnight stay. The pool was closed as Jan/feb there is no one to supervise and rather cold. This was not mentioned when booking was done which is a shame if you have kids! Room: is fine but there is a constant buzzing noise which either comes from the aircon or the electrical unit outside ( not sure). Bed is comfy and cosy and bathroom is all what you need. However there is a constant smell of sewage coming and going either in the hotel area or the bathroom. It’s intermittent and comes and goes, somewhat unpleasant at times but not overwhelming annoying. Breakfast was good and you can order an omelette (as per previous unsure reviews) on request though plenty of choice is presented for full international breakfast. It’s all spread out over the whole room so there is a lot of going and coming around :) Overall easy stay for a night , Summers or hot days must be fun with the top terrace/pool thought the view is mostly over the airport ( if you like that). I would say a tick expensive for what you get but they can charge a premium for airport surroundings! Recommend for short stay or late arrival.

I love the hotel so much. Not only the location is very near to the train station, it is also near to the tram station which leads to the airport. Walking distance to the beach while i get to enjoy all the fabulous view along the way. Overall I am very satisfied with my stay in the hotel. 👍🏻👍🏻👍🏻

The hotel is in great location close to a train station and like 900m walk to the promenade. The hotel staff were also friendly and they can provide towels and umbrella for swimming. There are also cold water and coffee options at the lobby for free

Very close to old town , beach, within walk distance. Many stores and restaurants nearby. The first time was terrible, no hot water in the room and the reception guy came several times to check but still no hot water before midnight. The second day, the receptionist in the morning was not professional nor friendly. Until afternoon I came back, the same reception guy previous day already upgraded my room to a new one with everything good. However it’s next to the staff room, for cleaning staff, and a little noisy from neighbor. The parking lot needs to be pre-booked in advance. I left a message and comment in the reservation but when I arrived they just said didn’t see that and is already fully booked. It’s difficult to park nearby and other garage is very expensive.

CHAMBRE 108 : NUISANCES SONORES DES VOISINS DE LA CHAMBRE 107 JUSQU'À 2 HEURES DU MATIN : PORTES CLAQUÉES... DYSFONCTIONNEMENT DE LA CLIMATISATION : IMPOSSIBLE A RÉGLER CORRECTEMENT ; CLIGNOTEMENT ORANGE QUASI PERMANENT de la TOUCHE MARCHE/ARRÊT ODEURS NAUSÉABONDES DANS LA SALLE DE BAIN ; IMPRESSION DE RENFERMÉ... PETIT-DÉJEUNER CORRECT. PERSONNEL AGRÉABLE ET SERVIABLE. EN RÉSUMÉ : DÉCEPTION COMPTE TENU DU CLASSEMENT DE L'HÔTEL EXCELSIOR en 4 ÉTOILES.

Disappointing ”Superior” Experience – Not Worth the Premium! We booked a Superior Room with a Sea View, but were assigned a room on Level 2 with a very poor view that certainly didn’t feel ”superior.” To make matters worse, the room was incredibly hot because the air conditioning wasn't working. When we raised this with staff, we were told the AC is only turned on during summer and were remarkably suggested to just ”keep the balcony door open.” The lack of attention to detail continued with the amenities. Despite being two guests, we were only given one small bottle of plain water per day. They also provided four coffee sachets but only two milks; the math just doesn't add up for a well reputed hotel. Very disappointing service for the price paid.