Cari Hotel 4-Star di Hiroshima

I had a pleasant stay at Mercure Tokyu Hiroshima Hotel. The staff were friendly and the check-in process was smooth. The hotel is in a convenient location with easy access to restaurants and popular attractions. The room was clean and comfortable, although it felt a bit small, especially if you have large luggage. Despite the limited space, everything was well maintained, and I had a good night’s sleep. Overall, it was a comfortable stay and a good choice for visiting Hiroshima.

The room was generally clean although there were a couple stains on the couch. The room was quiet which was a plus after a long day of sightseeing. We didn't use the onsen - but thought it was a good amenity to have on site. The room items (toiletries) were kept at the front desk, which helped limit the amount taken by certain guests overtaking products. We thought the location was decent, but still far from the station and the peace memorial park. We would stay here again as the value was decent for what we paid.

This property far exceeded my expections. I give much credit to the exceptional service provided by the Front desk team and housekeeping. They have been well trained and follow-up, as and when required. It is one of those few properties which I have experienced, as a global traveller, where it was difficult to leave. As foreign guests are also using the hotel, I would recommend basic English classes be provided to help in the delivery of the service. Thank you.

廣島德蘭豪酒店的入住體驗非常愉快。酒店位置優越，步行即可到達主要景點，如和平紀念公園和原爆圓頂館，十分方便。大堂設計現代而舒適，工作人員的服務態度熱情，讓人感到賓至如歸。 房間寬敞明亮，裝潢典雅，床鋪非常舒適，讓我能夠享受一夜好眠。房內設施齊全，包括免費Wi-Fi和迷你冰箱，方便存放飲品和小吃。窗外的景色也不錯，可以俯瞰到城市的繁華。

Fantastic hotel close to memorial park. Service was amazing hotel room well equipped and very clean. Will stay here next time we are back in town

Good location and very friendly and helpful staff

The hotel room is spacious, clean, and equipped with basic amenities such as kitchenette which is really convenient for our family of 5. There’s also huge bathtub, and the beds also very comfy. Walking distance to bus and streetcar stations. Would recommend other travelers to stay here if you’re planning to come to Hiroshima.

Initially i wanted to book a hotel somewhere in the downtown. But the breakfast and the dinner here caught my eyes. Also the view of the inland islands. I stayed 2 nights here, I came from Fukuoka where my plane landed. The taxi fare from hiroshima station to the hotel is about 3000-3500 yen. There is free hotel shuttle bus but i did not take it. Also, there is public bus stopping right outside the hotel (which i found out later). Though the hotel is old, it is well kept and clean. The staff were very eager to assist the guests and there is always a smile on the face. I was given the 17th floor facing east. But the morning sun was too bright. Though it didnt matter much to me. Another reason i booked this hotel is they have speed boat counter for Miyajima island. I booked one way there as I have the JR pass for return and I have plans after. One way ticket from hotel to Miyajima is 2400 yen and return is 4500 yen. There is a convenience store in the hotel. But I believe they closes at 2200. Also, there is hot spring in the hotel. There is a usage charge for it, but i do not recall the price as i did not use. I went up to the bar on the 1st night. The view was great. Most importantly the price are reasonable too. For both days, i ate at the chinese restaurant for breakfast. 1st day was Japanese breakfast set. 2nd day was Japanese buffet style breakfast. They were delicious. The western and Japanese buffet breakfast at the top floor were very crowded. But they had more selections. For my return trip to Beppu, I used the concierge (bell desk) to send my big luggage to Fukuoka. The price was okay. I took the hotel shuttle bus go Hiroshima station. It was a pleasant ride. Do take note it is first come first serve and there’s a queue. I will stay here again, should I come back to Hiroshima. Thank you.

We stayed here while passing through Hiroshima and were looking for something relatively close to the main tourist spots. In that sense, we made the right choice — the hotel’s location is good. The rooms are clean and more spacious than in the APA hotel chain, and you can open the window, which is also important. Although the hotel isn’t newly renovated, it doesn’t feel worn out or outdated. One downside — which may be a “minor quirky detail” for travelers not from Asia — is the very low placement of the mirror. If you’re 180–190 cm tall, it will be roughly at chest level. That said, it doesn’t affect a one-night stay at all; it’s just amusing. Keep in mind that check-in time, as is typical in Japan, is strict. You can arrive a bit early, leave your luggage, and go for a walk, but that’s about it. The breakfasts are very good, with a large and tasty selection. The staff are incredibly polite and welcoming. Overall, I’d rate it a solid 4/5.

Nice hotel within walking distance from the railway station. The room is clean and tidy. It’s good to have a washing machine, but out of my expectation there is no space or any hanger for hanging up the wet clothes. That’s a bit weird.