Cari Hotel 4-Star di Nikko

The hotel is great! The room was clean, comfortable, and well-equipped with many facilities like karaoke, a game center, and more. I visited with my family, a total of 14 people, and they were able to arrange a private room for us for both dinner and breakfast. Both meals were buffet-style and absolutely delicious. The onsen experience was wonderful, and the view from the onsen was fantastic, with a beautiful view of the Kinugawa River. However, there was one issue: when we checked in, the reception took our passports for photocopying. Unfortunately, they missed returning one of the passports to us. It wasn’t until after we checked out and reached our next stop that we realized one passport was missing. We had to go back to the hotel to take it. Despite this, the overall experience was great, and I would still recommend the hotel.

Not so worth the price..view from room was good, location was good, but food not worth for what i paid for, dinner and breakfast served a bit normal, taste normal, when breakfast time i ask for a pack of seaweed(only 2 packs on table), the staff was very loud and replied me 'No No No'! Like I'm requesting addditional main dishes from them, I''m a bit shock this is just a small thing and didn't worth a lot of money, you can just reply me 'we don't provide additional, we have only this 1 small pack for 1 customer' will do right, a bit disappointed on this part. Anyways staff at reception was nice!

This is one of the best experiences I ever had in a Onsen hotel! The dinner is a must try. As we arrived in the place, we got into the cultural and historical atmosphere immediately. Walking to the dinner venue via the wooden bridge feels like entering another world. The dishes are delicious and follow seasonal menu using local ingredients.

服務：非常好，餐廳裏一個奶奶還給我推薦車站的豆皮來着。 温泉：由於衹有16個房間所以我去兩次都是包場。外面的休息室還有免費的按摩椅。 早餐和晚餐都很好吃。（餐廳的露台風景非常好，裏有躺椅吹着風拿一杯快樂水可以躺一下午） 下面視頻是從房間陽台拍的。

really amazing service especially the onsen the adult food. rooms are a little outdated. It did catch us off guard as it was about 1000 USD for two nights for the 3 kids and their meals were like pasta and fries. I am not sure we would have spend this money staying with kids. Better suited for adults or if money really isn't an issue spending already so much at the hotel.

My first time visit to Japan and I was after an authentic Japanese accommodation. I booked a Japanese Style room with futon beds which were very comfortable. The room was beautiful and very clean. My booking also included breakfast and dinner which were always outstanding, beautifully prepared and unique food items. They utilized farm to table dining and the women explained each item served. They provided and encouraged one to wear Kimonos’s /tabi socks / slippers during one’s stay at, “ Nikko Iwaiyado Juyan “. Which further contributed to the authentic Japanese vibe. Indoor and outdoor hot tubs were amazing. I wouldn’t hesitate to stay there again. The hotel is nestled within mountains and the setting serene. Hotel is family owned and they take pride in caring for their guests.

thank youso much🥰🥰so very nice place,the staff are so very supportive,very near in tobu world square & tobu world square station,The hotspring is so good especially the strong mist sauna & the overall complete amenities.esp.horse oil shampoo & conditioner,& so nice yokatta.I like also the space in veranda,co'z i can smoke anytime & the freshness invironment.the comfortable bed.The very good breakfast.Overall,supportive staff 100 percent.Thank you so much always trip.com

A premium hotel & hotspring in kinugagawa onsen,this hotel also is famous all over japan, because of superb hotspring creation made by a big rock,very new & romantic interior design especially in the lobby,w/ an luxurios chandelier,the outside view is amazing,the famous fureai bridge in kinugawa & river is in the front ,very nice autumn view outside,the room is big,but don't have a telephone & dresser,the food is superb but if you want to drink alcohol,you need to reserve from the front desk during check-in.Intagramable view inside & outside,but don't go here by walking with baggage because of the high stairs in fureai bridge,there's a shuttle bus but you need to pay 300yen.Overall,you can feel the scenic views even you don't go outside,Thanks always Trip.com for very nice booking,more power & God bless always

今回、初めてのオールインクルシブ体験でフロントで受け付けした後は、一旦部屋に荷物を置いて一階へ行きスパークリングワインやビール、おつまみを楽しみました。温泉*はお塩とかあるとなお良かったかもです。お部屋は少し古い感はありましたがきれいに掃除されていました。 お風呂は丁度良い温度でサウナもうありましたが、私はお風呂と水風呂を交互に入り、気が付けば1時間以上入ってしまいました。気持ち良くリフレッシュできました。 食事は囲炉裏があるため熱かったぁ　いろいろありましたがそうめんが美味しかったです。囲炉裏にエビや魚、鶏肉などを刺して食べるのも美味しく食べ過ぎてました。 残念ながら夜食の担々麺はお腹いっぱいすぎて食べれませんでした。次回は是非食べたいです。 朝食もいっぱいありましたが、私は*粥でしょうか　めっちゃ美味しかったぁー塩味が付いていて三杯お代わりしました｡少し緩かった気もしますが‥あと*焼きおすすめします。目の前で焼いてくれるのがいいですね。

The hotel overall is great for the price paid, and service was excellent especially from the Vietnamese girl at the front desk who speaks English AND Japanese fluently. Even Japanese guests thought she was Jap. Haha. However, the company could do with hiring a bit more staff as there are things that need a bit more attention and some repairs needed in the room. That being said, the rooms are huge! The outdoor onsen was also colder than expected (although this is explained during check in) and is best in the morning.