Cari Hotel 5-Star di Harbin

I had a pleasant stay at Steigenberger Harbin Sunac Land. The hotel is modern, clean, and well-maintained, which is especially important when staying in Harbin during winter. The room was comfortable, warm, and spacious, with good heating that made coming back from the cold very enjoyable. The service was polite and professional, and check-in was smooth. Staff were helpful when approached, although English communication may be limited at times. Amenities were adequate and met expectations for a hotel of this standard. The location is convenient if you are visiting Sunac Land / Snow World, though it is a bit far from Harbin city centre and major attractions like Central Street. This hotel is best suited for travellers who plan to spend time around the Sunac area. Overall, it is a comfortable and reliable choice, especially for families or travellers visiting nearby attractions.

My husband and I are very pleased with the excellent service by the hotel staff at the club lounge. Cherry, Kiki, Luna and Linda were very attentive in serving us. Also the lady manager made the effort to accommodate to my request for the kale and dragon fruit juice when I didn’t see it being displayed at the juice counter. Food was delicious especially the freshly baked bread with cheese and walnuts even though I am not a bread lover. Also enjoyed the braised beef noodles. Thanks for the wonderful experience!👍👍👍

good hotel , elegante and comfortable . we have been upgraded lovely stay. good breakfast . outside at walking distance some restaurants a mall and few coffee shops . breakfast OK. didn't try gym or the restaurant

I took a little Galentine's day trip with my friend to Harbin Ice and Snow World and this hotel was the best part of our stay. It was a expensive and the pictures of the views (particularly from the ”cloud” room) were not accurate. The picture shows clouds like you would see from a airplane, but all we saw was very low, fine, gray fog. I'd like to imagine that the pictures they show on the website are possible, but I think it's more likely photoshopped. That said, the hotel was still awesome. Our room was huge, with a great view from the 41st floor, and the heated marble floors felt great on your feet. The staff were super nice. I felt bad for the deer in the lobby because they were very itchy and one cut his own face open trying to scratch his collar with his hind hoof. But again, the hotel was so nice. If we had traveled all the way from Harbin to Beijing just for Ice and Snow World, I don't think our trip would have been worth it. But this hotel was so good it felt like a true relaxing weekend. The sound of the forest that they played throughout the hotel made it seem like you were at a giant spa. The breakfast buffet was open until 1 pm! Free sauna and hot tub. If you can afford it, I recommend it!

The service from the hotel was beyond expectation. We enjoyed the hotel facilities, indoor and outdoor hotspring, dinner, started off from front desk who are well trained, led by manager who knows the hotel inside out and made us feel at home. The room are spacious, dedicated housekeeping crews did their job well and we feel like going home after everyday’s traveling outdoor at the coldest place we ever traveled to in our life. Crews who gained our highest respect on their superb service are as follows:- 张云河，孙宇，夏子寒，秀力，王玉梅，葛玉兰. The manager 张云河 really went extra steps made my mom’s new year count down dreams come true. It’s unforgettable 2026 new year countdown that we have ever enjoyed! Will choose the same hotel again if we were to come Harbin again. Owh ya, tried the first even 搓澡, the crew are so professional and expert!! Nice experience especially for 71 years old mom and 7 years old daughter!

Thanks for the upgrade. Spacious room with good view. The downside, the room was too hot. Bring a portable fan or open the windows but noisy. Hotel close to line 2 subway exit 4 with easily access to main Railway station and Ice and Snow World without transfer. Room is very clean and friendly staff. Recommended for coming tourist visiting Harbin and Snow Town.

哈爾濱萬達文華酒店整體體驗超棒，位置便利，出行遊玩很方便。酒店裝修大氣雅緻，大堂氣派有格調，房間乾淨整潔、寬敞舒適，床品柔軟，隔音效果很好，入住十分安心。前台及服務人員熱情周到，辦理入住高效貼心，細節服務到位。早餐品類豐富，味道可口，配套設施齊全，恆温泳池、健身房都可正常使用，性價比很高，出行住宿首選，下次來哈爾濱還會選擇這裏！

Hotel lima bintang yang sangat bagus, daripada penerimaan tetamu oleh gadis-gadis kecil di meja depan kepada bantuan dan bimbingan budak lelaki penjaga pintu dengan bagasi. Terasa hangat sungguh. Seratus meter di sebelah kiri hotel adalah Central Street yang terkenal, di sepanjang Sungai Songhua. Ruang istirahat di lobi hotel juga sangat selesa. Saya juga ingin mengucapkan terima kasih kepada pelayan restoran atas semangat, keprihatinan dan semangat bekerja keras mereka. Seronok melihat semangat generasi muda yang cerah dan berdedikasi. Thumbs up untuk hotel anda. sayang awak. Rakan-rakan yang pergi ke Harbin boleh merasai segala-galanya di hotel ini

All thanks goes to Sunny she really made our stay worthwhile. She is an awesome person, very jovial, warm, and friendly, she really went above and beyond to cater for our breakfast on the day, and am sure she communicated well with the rest of the stuff to have us catered for on our second day during our stay for breakfast as well. Thank you so much Marriott staff for making our stay very enjoyable, The breakfast was good, though I feel you need to add more variety for non Chinese guests so that we have a plethora of food choices. But overall, we had a relaxed time and my family was really happy 😊 thank you for your great service.

I’ll start with the highlight of our stay: the ski rental team at Yabuloni Hotel. Since rentals are included in the stay, we spent a fair amount of time with them, and they are truly world-class. Led by a charming and compassionate boss, the team of four （photo attached) is incredibly professional and approachable. They don’t just hand you gear; they perform thorough safety checks, ensure a perfect fit, and offer genuine tips for the slopes. They made our trip seamless and safe. They will be the reason why we will come back and stay here Unfortunately, the hotel itself doesn't live up to that same standard. The hallways are dimly lit and poorly ventilated, a theme that continues into the rooms. The biggest issue was the bathroom, a persistent, foul sewage smell made us feel like we are using a public toilet that has not been cleaned for years. If this is 5 star standard, i'm afraid they have to do much much better. To top it off, the reception staff felt poorly trained. Despite having plenty of people behind the desk, no one could answer basic questions about local attractions, slope openings, or even help us arrange a driver for dinner around the area. For the price point, they should think of how they can justify their service other than having a world class and helpful ski rental management team.