Cari Hotel 5-Bintang di Harbin

Location! Metro Line3 just cross the road , less than 100m. 5 stars service, super clean. Room cleaner did good job. The porter(Geoff) helped my son take our luggage to the lift of the Metro, very helpful. Facilities are good, my son likes the gym and pool table. The staff(Tina) of third floor introduced the facilities for us when we first got to the floor. Also  she reminded us to wear more if we want to go Ice and Snow World, very friendly. Good breakfast, all staffs are professional. Special recommend-frozen pear if you like iced espresso.

We were delighted to find that our room was spacious and provided ample space for us to relax and unwind. The reading lounge in the room was a lovely addition, allowing us to enjoy some quiet reading time. The bathroom is spacious and clean. The check-in staff were friendly and willing to assist us with any inquiries or requests we had. The helpfulness and courteousness made the check-in process smooth and welcoming. Convenient Location: The hotel's location was truly advantageous, as it was within walking distance of Zhongyang Street, which is known as Asia's longest pedestrian street. This central location allowed us to easily explore and enjoy the vibrant atmosphere of Harbin. The inclusion of breakfast buffet and afternoon tea was a delightful addition to our stay. The hotel offered a decent selection of food during both meals, ensuring that we had a satisfying start to our day and a pleasant afternoon treat. Staff at the restaurant were always attentive and ready to assist us. They provided excellent service and ensured that our dining experience was enjoyable. Their attentiveness added an extra touch of warmth and hospitality to our meals. City Tour Arrangements: We were pleased to discover that the hotel had a local tour arranger at the lobby near the reception area. Ms. Tong Tong, the tour arranger, proved to be extremely helpful in organizing a private car for our city tour. She ensured that our preferences were taken into account and made valuable suggestions for places to explore. Professional and Polite Driver: Our driver for the city tour, Mr. Gwu MiAn, was exceptional in his professionalism and attentiveness. He took us to the places we wanted to visit and made sure we were comfortable throughout the journey. His kind and polite demeanor, coupled with his provision of water to keep us hydrated, added an extra level of comfort to our city tour. Overall, our stay at was memorable and enjoyable. The spacious rooms, clean bathroom, helpful check-in staff, convenient location, inclusion of breakfast buffet and afternoon tea with decent selections, and the attentive restaurant staff all contributed to a positive experience. We highly recommend this hotel to anyone visiting Harbin and seeking a comfortable and convenient stay.

The location is good near Zhong Yang walking street in Harbin . You can walk around for enjoy the atmosphere at night . The hotel is in Russian style and well decorated . The room has good facilities and good technology. The breakfast room is very beautiful and variety lines of food. We stay with the promotion of free tea set and gift . It’s very impressive!

Very nice rooms and good breakfast. Location a little in the middle of new town construction sites. The mall 10 mins walk away is great for shopping and restaurants. The hotel restaurant only offered breakfast but it was ok to order deliveries in. Hotel is slightly weird in that it’s also seems to be a neo natal staycation hotel with many nurses and families members hanging out in corridors at all times of night. Main issue with the rooms was that they were 28 degrees C and there was no way to cool them down slightly to be able to sleep well. Opening the windows didn’t help and the hotel aircon was understandably set to heating the room - maybe something they can think about. Nice hotel and a good stay- just didn’t sleep well.

Very positive experience since i stepped into the hotel. Stayed 5 nights, the concierge team is excellent, always eager to help and offer assistance when I have any questions like how to get to certain places etc. they always offer great meals and you could tell the chef puts in effort to ensure the quality of the food as well as variety. Even as I choose the no breakfast options, there is still a wide selection of food available . Every evening there’s snacks offered at the reception area. I particularly like the peach gum coconut fungus dessert. I do not remember all the staff name, like 银 and 单单， always smile and always go the extra mile. A gentleman in the team also directed me where to get a pair of shoes etc. the housekeeping staff offered to help me with my luggage as I was checking out. Will definitely book again if I visit Harbin! Excellent location near the morning market and the central street. Across the hotel and along the sane street, massage and hair salon, nail salon is available.

Love the room is great everything was good i enjoyed the breakfast there were a lot of different selections it was yummy one thing I didn’t like is that I had to go downstairs every time I ordered a delivery Mabey we can do a bit upgrade on that. Also the dress code for guests in the dining hall need to be addressed this is a 5 star hotel I don’t need to see people wearing robe with nothing under it with the room sandals is just not cool. However I did see people talking to them about it asking them to change but it took a while. Other than that It was a wonderful experience and I’ll b back sometime soon and hopefully will see some more upgrades?

Indoor swimming pool temperature was enough to swim, hotel staff was all kind and sorted out everything quickly. We even could enjoyed the Lion Dance at the hotel lobby on the first day of ***** New Year. 交通：Hotel is just next to Wanda Mall so we could go LaoChangChunBing branch and big supermaket easily. 卫生：Pleasant stay except for some smoking smell.

First time travelling to Harbin, the service here went above and beyond. Every time we returned to the room, our bed was made and our clothes were freshly laundered. The hotel couldn't possibly have a better location, right in the heart of Harbin's walking street. The staff were pleasant and attentive, always greeting us in the morning. The breakfast at the restaurant was nice, not very western, but it was nice nonetheless.

This is a very nice hotel, close to the most busy central street. It has great location within 5 minutes walk to many interesting places. The hotel staff is very friendly. The service is very quick after request. We’ll definitely come back next time.

服務真的是沒話講，滿分10分我給15分都不嫌多，在哈爾濱從來沒有遇到過如此細節的酒店！剛到酒店門口，就有禮賓過來幫我拿行李，一走進酒店，90度鞠躬的迎接以及熱毛巾遞到手上，擦手！辦理入住之後，工作人員一直把我送到房間，還介紹房間的各個功能及使用方法以及君逸精心準備的水果和晚間“下午茶”，給我介紹酒店的好玩的地方。這裏的每一個小細節都做得特別好，真的能感覺到酒店是用心在服務呢！我的專屬管家丹丹給的小卡片簡直讓我直接感動哭，特意給我和我的先生準備了小紅酒和小食，還給我免費升級了房型，太感動了，貼心又感動。退房後還收到了丹丹給我準備的伴手禮，真的太用心了！