Cari Hotel 5-Star di Hakone

check in的時候酒店會講解箱根的旅遊路線 無腦入住 跟着酒店給的地圖走就行 服務超出預期 入住期間感覺是公主回家了 還以為這就是日式服務標配 結果後面住了其它酒店 才發現強羅花壇的服務是遠超同價位的其它酒店 就是房間比較老舊了 淋浴花灑也很古早 不過打掃的比較乾淨

Great hotel. Service and amenities amazing (except no gym). Thought the rooms was well designed to provide good rest. In my opinion the breakfast was the star. Top Notch!! All in all great experience.

不錯，酒店提供早晚餐 日料很精緻 服務也非常的好 性價比再高一點就更耐思了 以後還會去的 私湯很好泡 服務非常棒

Nice service! English level of the staff is good. The western meal is good, especially the soup. The hot spring is good and I felt good with the skin. I left on the Valentine’s Day, I received a gift of a chocolate biscuit from the front reception of the hotel. I hope I will visit the hotel again.

I am glad that I booked this hotel instead of my original location at Gora. Even though it is not near Gora station but it made up for convenient Hakone buses just located outside the hotel. There is free hotel shuttle bus to Gora station. Do check the schedule. Service staff are very friendly and helpful with our request. Room amenities are wonderful and clean. The breakfast spread is so good and wide varieties. I would recommend to order the dinner as Hakone has very limited dining place for dinner. And I assure you will not regret. We throughly enjoyed the sumptuous spread. Food quality is fabulous. The free public & private (got to book and pay) onsen is good with good amenities. You can wear their yukata within the hotel. We would loved to revisit in the near future again!

酒店在極其僻靜的山裡，我住的露天温泉villa帶一個很大的庭院，無論陰晴白夜，泡温泉都非常安逸美妙。下雨天院子裏很美～整個villa區幾乎沒聲音，除了吃飯時候偶爾遇到人，幾乎看不到別人。這點非常舒服～温泉也不錯，泡完皮膚滑滑潤潤～房間有客廳有壁爐，客廳有藍牙音箱，寬敞温暖。這是酒店最吸引人的地方～ 細節上差一些小。有些villa沒有停車位，比如我這棟，走到停車場很累。衞生間區域取暖做的不好，淋浴間和廁所間非常冷，除非一直開着門。酒店提供的日用品有待加強，化粧棉根本不能用，質量非常差，擦臉的時候幾下散成渣；床品也很一般，沒有舒適感，床墊還會有塌下去的感覺。但是布草方面非常乾淨，清新，這個很好。 衞生一般，無論是温泉池還是淋浴間，木頭本身很容易發黴，酒店應該對此清潔的再徹底些。 懷石非常一般，味道平平食材平平，當然價格也平平。有其它選擇的時候沒必要吃酒店懷石。 服務還不錯，得知紀念日特地送了香檳，很貼心。到房間辦理入住退房，其它服務比較積極。

A nicely decorated hotel for visitors to enjoy the zen surrounded by nature (mainly trees and river). Our room does not include indoor hot spring, but the kids enjoy the spacious room. Dinners and breakfasts are satisfying. Complimentary soju and tea is available at common area Teahouse (”chaya”). Cozy experience especially during winter.

The hot spring water is set at a constant temperature one can bath at any time. It offers one of the best dinners at hot spring hotels.

300多年的名宅，保養不錯。入住等待區裝飾偏英式，有免費酒水提供，還有舒服的壁爐。每組客户等待區域相對獨立，不受幹擾，挺好。由等待區到房間的路上會穿過幾個不同功能的休息區，有不同景緻的美麗窗景。這次就入住一晚，沒能感受一下窗前的靜謐着實可惜。 訂的房間帶室外私湯，邊泡邊欣賞庭院景色，還是挺愜意的。 懷石料理中規中矩，沒有感覺驚喜。 箱根酒店退房時間好像都是上午10點，太匆匆😂

酒店服務很好，房間整潔，食物質素很高。8時後在大堂提供飲品包括紅白酒、清酒及零食。房間所有飲品和啫喱也是免費的。還有提供望遠鏡，在漆黑的夜空可以看到星星，非常貼心。 在箱根入住三間不同温泉酒店，玄源泉茶寮是第二天入住，離開的時候，可以專車送你到箱根行程附近的景點，服務很好，到入住第三間位於箱根湯本的酒店是發現自己遺下介指在玄源泉茶寮，立即找接待處通知，原來他們下午已經電郵通知我，只是我沒有看電郵。確認介指在玄後，我打算第2天搭45分鐘車程回酒店取回，但他們知道我還在箱根，當晚派人把介指送回給我，令我非常感謝，也感到很抱歉，有機會再到箱根，我一定再次入住玄源泉茶寮。