Hotel berhampiran Broparken di Stockholm

De kamer was in principe prima. Maar je krijgt er niet echt luxe. De kamer is minimaal maar voldoet voor een kort bezoek aan de stad. De binnenstad ligt op een flinke afstand en lopen is meer dan 1 uur. Het ontbijt is karig maar voldeed. Voor de rest was het wel ok.

First impression - when we got into the apartment we booked we were shocked to see it was much, much smaller than presented in the pictures - see attached presentation pics vs reality. We immediately went to the reception to show them the obvious difference, when one of the front desk officers, named Joel was quite deffensive and strongly rejected my entitled claim to get the proper apartment as per my booking. He said the pics in the presentation were made with wide angles, therefore we need to accept this is the correct room, no mistake was dine. I insisted upon the obvious but I had no one to talk to in order to fix my problem. Later on I made the same complaint to Trip.com - they tried to reason with Joel, but got the same nagative attitude. Joel saga doesn't end here, unfortunatelly... The whole administration of the building might be a bit control freak. Why? Because Guests can not have full control of their room. You can not adjust the air conditioning yourself - you have to call the reception to adjust the room temperature for you. You can not open any window - you have to ask the reception for the window handle, which guess what? It's only one window handle for all of the rooms in the building and each room gets the handle for 1 hour max or at least so it should be if Joel doesn't have other opinion about it. One evening, upon request, Joel gave me the handle and told me to open the windows quickly and give it back to him fast as others needs it now too. I was shocked of course. ***??? Where is my hour? How am I supposed to close the windows then after? Oh...I have to get downstairs to the reception and get it back so that I vould close my windows. BUT wait!! Joel remembered to fully read the post it his colleague gave him before coming upstairs to my room and saw my room number was last on the list and therefore I can keep the handle for a longer period time. He was doing me a big favor. That was his attitude like. Very unprofessional, cold and really wrong attitude for someone working in hospitality. I am afraid I had to react this time and asked him what is his problem really, as it looks like it has a particular problem with me and therefore to any of my requests to get the proper service and comfort I payed for. Joel's Lady colleague was much nicer and helpful. He should follow her example if he wants to stay in hospitality. I left with a bitter taste and very dissapointed with the whole experience at Biz Apartment Bromma due to this important details of my accomodation there. The Biz Apartment concept is pretty nice though overall, is quite new, the location is indeed a bit far from the city, but within easy reach by metro, which has the station right in front of the building. You need to change at Alvik for the green line towards city center. It is also easy to reach from Arlanda Airport by train up to Solna station and than by metro. Downstairs there is a huge supermarket where you can get anything you need for breakfast, lunch or dinner. The apartment is equiped with everything essential to prepare some meals ( microwave, electric stove, dishwasher, toaster, etc.) The bed was very comfortable. A bit too cold in the room. If I were to get the more spatious apartment as per my booking pics, my own window handle and proper room temperature I would book this place again, no doubt.

Reception check my booking wrong sometimes,I did pay online,they always say I didn’t pay,it’s reservation.untill I show my payment,then they said oh,yes,I can see you paid 😬that’s not good for customers.room not open windows,smell very bad when 6 people in the room 😬 I can’t get enough oxygen during sleep,then I can’t get up easily 😬

Das Hotel Långholmen ist wirklich zu empfehlen. Das ehemalige Gefängnis wurde in ein heimeliges Hotel umgebaut. Die Lage ist wunderschön gelegen. Von der U-Bahn oder Bus ist man zu Fuss in ca. 10 Minuten beim Hotel. Viele gute Restaurants sind ebenfalls ganz in der Nähe. Das Personal war sehr freundlich und hilfsbereit. Das Zimmer war sehr sauber und wurde täglich gereinigt. Das Frühstücksbuffet war reichhaltig und liebevoll angerichtet, so ziemlich das Beste was ich seit langem in einem Hotel geniessen durfte. Das Preis-Leistungsverhältnis war absolut der Hammer. Es besteht auch die Möglichkeit für 70 Kronen die Wäsche zu waschen, eine Waschküche ist vorhanden. Das Gefängnismuseum ist auch sehenswert. Bei meinen nächsten Aufenthalt in Stockholm, werde ich selbstverständlich wieder Gast sein in diesem Hotel.

Great place to stay centrally in Stockholm. We Walker everywhere and did not take public transportation at all. Fantastic views from the room. We chose a superior room with private bathroom and everything lived up to our expectations. You just have to remember that this is a budget hotel and hostel. Very cheap for a central location in Stockholm. We visited in January, but the room was nice and warm. Bathroom was not heated, but they had placed an electric heater that we turned on while using the bathroom and that was just fine for us. The staff was lovely and allowed us to check in several hours early. We had only asked if we could leave our bag, but they had the room available. Probably possible due to low occupancy in January. I loved the unique stay and would definitely recommended. Would like to visit again in the spring or summertime.

Hi! I like the service thay give you! Quick to get a answer and easy to understand. You have all the things you need for a good price! People are friendly and you can actually relax to it's karma. The WiFi is good and you can be anywhere in the hostel with connection.! Br

L'hôtel est très bien situé, sur une petite île au calme et proche des transports. Nous avons été très bien accueilli, les jeunes femmes de l'accueil étaient très serviables et sympathiques. La chambre était spacieuse et propre, la propreté des parties communes (toilettes, etc.) était bien même si elle peut encore être améliorée. Le petit déjeuner était vraiment parfait. Nous recommandons cette hôtel.

The hotel is nice, the location is only a 15 minute walk from Stockholm central station and there’s a metro stop and shop nearby. The breakfast was brilliant, lots of options. The room itself was okay, I knew it was without a window but the room had very little ventilation and hot all the time. It has a chair but no desk so you have to sit on your bed to use a laptop. You can sit downstairs in the lobby area but I don’t want to be my only option. The hotel doesn’t clean the room daily as well unless you go downstairs and request it every morning as well.

BEDBUGS! To start with, we are aware this is not a 5 stars hotel and our expectations were not high. The breakfast was not the best but decent, the local staff a little unkind and rough, the shower curtain smelled bad. However, the real problem were bedbugs and the attitude of the staff after it was reported. We noticed insects in the room (we didn’t know at the time what it was) and I ended up being severely bitten. I reported this to the hotel by e-mail after I learnt what it is and after being examined by the doctor. I wanted to make sure they do something about that but they immediately replied there’s no way there are bedbugs in the hotel. Searching for bedbugs should take at least 1 hour (the insects hide) so there is no chance somebody even went to the room to check. I need to use ointment with antibiotics and do disinsection of my apartment in case I transferred bugs from that hotel. It is a costly and unpleasant process and the hotel’s attitude is unacceptable. I went through other comments on booking and we are not the first ones to report that. The personnel’s response is the same, though.

Best hostel ever! I love it! Me and my friend had great 2 day stay :)